SaaStr

DECEMBER 3, 2021

Entrepreneurship takes grit and determination, and leading a successful company can feel like a Herculean effort. But even the most impressive leaders are human and need support and mentorship as much as anyone else. In this inspiring and candid conversation, Harley Finkelstein (President at Shopify) and Aydin Senkut (Founder at Felicis Ventures) discuss their founder experiences and answer questions from Dasha Maggio (Partner at Felicis Ventures). .

Development 244

Development Entrepreneurship Company Culture Leadership 244

Trint

DECEMBER 3, 2021

When you're up against a tight deadline and in need of your colleague's assistance or input to complete your project, the importance of collaboration becomes increasingly apparent. Before remote working was the norm, and we all worked in the same office, you could tap someone on the shoulder and ask for their feedback and input, but even this is an inefficient way of working.

130

130

SaaStr

DECEMBER 3, 2021

How long does it take to negotiate a term sheet? Who should open the negotiation on valuation – VC or entrepreneur? What are the top tips for entrepreneurs preparing for a term sheet negotiation? It shouldn’t take more than a week, or even just a few days, to negotiate a term sheet, once a VC decides they want to do a deal. There really aren’t many variables these days, really just price and how much you raising/selling.

Pricing 237

Pricing Investment Sales 237

Neil Patel

DECEMBER 3, 2021

In a world of information overload, subject matter experts (SMEs) are more important than ever. SMEs can help give important insights and context for your blog or marketing content and help keep readers engaged with the subject. Their specific knowledge and expertise can be of value to your readers, but subject matter experts can also help with search engine optimization (SEO) by providing the keywords and keyword phrases that will get you found in web searches.

Social Media 127

Social Media Content Marketing Advertising Strategy 127

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Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

Payments

SaaStr

DECEMBER 3, 2021

With 500+ episodes and almost 5 years behind us, we thought this would be a fun time to share the Top 25 episodes of all time. A lot has changed since Harry Stebbings launched podcast #001 2016 with Tiago Paiva, CEO of now decacorn Talkdesk, but SaaStr is still on the same mission. We’re bringing you the best advice from industry leaders, and we don’t plan on stopping.

Scale 210

Scale Sales Hiring SMB Benchmarks 210

Andreessen Horowitz

DECEMBER 3, 2021

Welcome to 16 Minutes, our show on the a16z podcast network where we talk about tech trends that are dominating news headlines, industry buzz, and where we are on the long arc of innovation. Today’s episode actually features a look back at the GameStop saga — the stock market drama that some headlines described as. Read More. The post 16 Minutes: Inside the GameStop Drama; U.S.

Innovation 107

Innovation Trends Marketing 107

IT World

DECEMBER 3, 2021

How much do you hate passwords? In simpler times, they were a necessary nuisance, but with more than 15 billion breached credentials now running around the dark web, maintaining good password hygiene has become a science project. Most experts now recommend constructing passwords out of a minimum of 12 random characters and never reusing the same one across more than one site.

Construction 98

Construction Management 98

Sales Hacker

DECEMBER 3, 2021

Seeking out new opportunities for company growth is an exciting yet stressful endeavor. If you want to expand into new markets, you will need to do a lot of prep work to get a solid understanding of what this sort of market expansion entails. It is hard to know exactly where to start and what to do. But there are plenty of things you can do to make the process easier.

Innovation 94

Innovation Strategy Business Outsourced Development 94

IT World

DECEMBER 3, 2021

We know Apple is working on a car. We think part of that work will involve building transportation for the world we’re going to live in , not the one in which we exist now. And it should be quite clear by now that the future of transport does not need to be the only invention the Project Titan team creates. What is a car? Look at it this way, in developing a car, Apple has had to identify and develop numerous associated technologies, including but not confined to: Machine imaging, artificial int

Artificial Intelligence 89

Artificial Intelligence Transportation Technology Development 89

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Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

Revenue

Infinicept

DECEMBER 3, 2021

JOB DESCRIPTION Job Title: Director of Channel Partnerships Location: Denver or remote The Opportunity: Infinicept is a thriving, innovative, fintech company headquartered in Denver, CO seeking an ambitious, driven operations professional to join our rapidly growing team. Infinicept provides all the advantages of embedded payments to vertical software companies without all the usual disadvantages.

Payments 52

Payments Embedded Payments Payment Services Payment Solutions 52

IT World

DECEMBER 3, 2021

Microsoft appears to have listened to users who were concerned about a Windows 11 build that thwarted a third-party workaround that allowed them to set their default browser to something other than Edge. The change has not yet been rolled out to the current stable version of Windows 11; it’s being offered to users of Microsoft’s Insider program in the Dev Channel for developers.

Development 85

Development 85

CustomerSuccessBox

DECEMBER 3, 2021

It’s “ Budget and Planning ” time of the year, again! As a Customer Success leader , you reviewed your past year’s performance thoroughly. New areas of investment have been identified and you are ready to speak with the CEO/CFO about additional budget requirements. The dreaded part: How will you show value and get your budget approved? Well, it’s not easy to prove a case for Customer Success(CS).

Customer Success 52

Customer Success Data Technical Review Headcount 52

CloseSaaS

DECEMBER 3, 2021

"Cold calling is my favorite part of sales," said no one ever. Warm up to this vital sales tool with 8 cold call opening lines that actually work.

Sales 52

Sales 52

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If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

Payments

SmartKarrot

DECEMBER 3, 2021

Role: Vice President of Customer Success Location: Remote, United States Organization: Robert Walters As a Vice President of Customer Success, you will work with the leadership team to define CS metrics and develop systems to effectively track these. Scale and improve process and tools by up-leveling & implementing new tools that further critical areas of customer growth, such as KPI benchmarking, customer training and education, NPS surveys, and customer feedback.

Customer Success 19

Customer Success Scale Sales Hiring Technical Support 19

User Pilot

DECEMBER 3, 2021

Does the SaaS magic number sound rather mysterious? When it comes to measuring product growth , there are dozens of metrics to consider, but which is the most important? Today we’re going to talk about what the SaaS magic number is, how to calculate it, and what effects it can have on your business. TL;DR. The SaaS magic number is used to measure the results for every sales and marketing dollar spent.

Metrics 105

Metrics SaaS Scale Churn 105

Totango

DECEMBER 3, 2021

Customer health is a critical component of your overall customer success program. More than just customer satisfaction, customer health software helps measure the value customers are or are not receiving from your solution, allowing you to make necessary adjustments to your overall journey. In this article, we’ll explore why customer health scores are so important, the different ways you can evaluate customer health, and how Totango can help you to build a successful customer health journey. .

Payment Features 92

Payment Features Forecasting Customer Success Metrics 92

CustomerSuccessBox

DECEMBER 3, 2021

Customer onboarding is one of the most important elements?—if not the single most important element?—of customer success. And hence needs to be done the perfect way. Here we provide you with everything you need to know about a Customer Onboarding specialist. Let’s dive in. Who is a Customer Onboarding specialist ? So, who is a Customer Onboarding specialist?

Onboarding 52

Onboarding Communication Customer Success Education 52

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Think your customers will pay more for data visualizations in your application? Five years ago, they may have. But today, dashboards and visualizations have become table stakes. Turning analytics into a source of revenue means integrating advanced features in unique, hard-to-steal ways. Download this white paper to discover which features will differentiate your application and maximize the ROI of your analytics.

Revenue

SmartKarrot

DECEMBER 3, 2021

With technological innovation happening at an alarming pace, it is very easy for people to start circulating their understanding or interpretation of the new tech. But this isn’t true in any sense. These myths are simply interpretations of the technology by people who haven’t been able to fathom its extent. And conversational AI, thanks to its learning capabilities and interaction abilities, falls exactly into this category.

AI Search 10

AI Search AI Machine Learning Artificial Intelligence 10