Tue.Jun 04, 2019

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How to Price Discounts in Multi-year SaaS Contracts

The SaaS CFO

SaaS Multi-year Pricing Discounts SaaS pricing can be a pretty complex subject. Mix multi-year contracts, discounts, and churn into your internal pricing discussion, and you need a degree in math to determine the optimal pricing for you and your customer. Multi-year SaaS pricing discounts is a really interesting topic that does not receive enough financial […].

Pricing 89
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Why SaaS Companies Move to Enterprise Sales as Explained by Bill and Ted

Upscope

You know why SaaS companies start creating white papers and data sheets and all that stuff? Because they've moved toward enterprise. Why did they move to enterprise? They don't churn, they pay lots, their expansion is potentially bigger than selling to a dozen smaller startups. So here's Bill and Ted to explain it in their own dumbass language because I think it sums up how dumb we were too.

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7 Tips For Using Customer Feedback To Build Rabid Fans And Make More Money (Video + Transcript)

SaaStr

Consistently ramping your ARR is a whole lot harder if your customers don’t stick around. In an age where earning customer loyalty and trust is harder than ever, the road to lifetime value is paved with customer feedback. If you take the time to listen, understand and act on what your customers are thinking and feeling, you’ll create an army of advocates and drive topline revenue growth for good measure.

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Why sales and marketing are the key to your roadmap success

Intercom, Inc.

Product managers have the onus to be deeply attentive listeners. We’ve got to keep a pulse on a diverse set of inputs, filtering signals amidst the noise, to build strategic direction and seemingly mid-flight, make calculated tradeoffs for the product roadmap. It’s a game of endless Bayesian inference with an overwhelming amount of directions. We are constantly reevaluating if the choices we’ve made for the product are the right ones as new information becomes available.

Marketing 187
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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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New Podcast with Quora: “Going From 2 to 45 Million Views in 5 Years”

SaaStr

For the content marketers and those interested in content marketing, SaaStr kicked off the new Grow with Quora podcast with a deep dive on how we went from 2m to 45m views. You can listen right below, or click here. ? ?. or on iTunes here. The post New Podcast with Quora: “Going From 2 to 45 Million Views in 5 Years” appeared first on SaaStr.

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5 Relationship Building Strategies Every Small Business Should Know

Nimble - Sales

Business management is always based on human interaction. As much as your particular business strategy can be commercially optimized, innovational, and relevant for your target audience, it won’t bring a lot of results in the long run if you throw away communication and the building of professional relations with clients and partners. The success of […].

Strategy 104
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Business Valuation: An Analysis of Risk

Divestopedia

In valuing a business, an appraiser must analyze every aspect and quantify his/her analysis of the company’s risk into value. George Abraham of Business Evaluation Systems details 9 key risk factors to be considered in the appraisal of your business.

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New Book: Secrets of Sand Hill Road

Andreessen Horowitz

About 18 months ago, I sat down over a holiday and reflected on the many conversations I’d had over the years with friends, aspiring entrepreneurs, start-up employees and students about venture capital and entrepreneurship.

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Product Updates | June 2nd, 2019

Totango

All spring the Totango product team has been working hard on building features that make it easier than ever to get data into Spark, and once it’s in, keep it safe. You’ve seen this with new features like Integration Hub Execution Reporting (which we’ve expanded on in this release), and enhancements like read-only attribute settings and new Minio integration.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Secrets of Digital Leaders: How IT Contributes to Digital Success

IT World

In today’s hypercompetitive business environment, a high-functioning IT organization delivers significant competitive advantage. The most advanced enterprises see IT as a service-driven organization that plays a critical role in improving top-line revenue, driving innovation, and delighting customers. These organizations, which IDC refers to as digital leaders, consistently behave differently than their less accomplished peers in several ways.

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AnyRoad

Andreessen Horowitz

I’m not a car guy. I don’t read about them, talk about them, or pay much attention to the market.

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The Perimeter Has Vanished. Here’s a 90-Day Plan to Help You Adapt

BetterCloud

It was easy once. Like a kingdom ruled by an absolute monarchy, our great IT leader, the CTO, could deploy rules that would govern the perimeter of our castle. The IT kingdom provided the services to be used. Our strategically placed, high vertical walls ensured these were the only services the people of the kingdom had access to. There was one way to share files, one username, and one password.

New CTO 49
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Groove in May: Following Emails, Private Knowledge Bases, Sunsetting of Legacy and more…

Groove HQ

Here are some of the features, improvements, and bug fixes we shipped in May. Sunsetting of legacy Groove This past Saturday (1st of June) marked a big milestone for us over at Groove, as we shut down our legacy products. After the launch of Groove 2.0 in April, we have spent the last few months […]. The post Groove in May: Following Emails, Private Knowledge Bases, Sunsetting of Legacy and more… appeared first on Groove Blog.

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How to Build an Experimentation Culture for Data-Driven Product Development

Speaker: Margaret-Ann Seger, Head of Product, Statsig

Experimentation is often seen as an aspirational practice, especially at smaller, fast-moving companies who are strapped for time and resources. So, how can you get your team making decisions in a more data-driven way while continuing to remain lean and maintaining ship velocity? In this webinar, Margaret-Ann Seger, Head of Product at Statsig, will teach you how to build an experimentation culture from the ground-up, graduating from just getting started with data-driven development to operating

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The Rise of Usership: Subscribed 2019 Customer Panel

Zuora

Day 1 of Subscribed 2019 closed out with a great panel on the rise of usership, with leaders across business units (from Finance to IT to growth) from Fender, eMoney, and Unity. The post The Rise of Usership: Subscribed 2019 Customer Panel appeared first on Zuora.

Finance 40
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Product Tip Tuesday: Time’s Up—Ensuring Admins Have the Proper Access at the Proper Times

BetterCloud

BetterCloud is committed to helping you implement a least privilege model—a security best practice—in your SaaS environment. A least privilege model delegates the minimum amount of access necessary to a specific user. It is critical to ensure that users only have access to what they actually need, since excessive privileges can increase the risk of a security incident or data breach.

SaaS 40
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Gearing Up for New Revenue Models

Navint

New revenue models are emerging as advances in social media, mobile devices, artificial intelligence, robotics, big data, and the Internet of Things (IoT) continue to disrupt whole industries. Companies in every industry are transitioning to or adding subscription or usage-based models, also known as recurring-business models. These new business models require an ongoing relationship so businesses must focus on driving customer adoption and value, aligning the success of the customer with that o

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What is Voice of Customer and How Can You Leverage It?

Totango

According to research by workplace collaboration specialist Atlassian, less than 1 in 5 people believe companies listen to their feedback. Whenever a customer offers feedback, they are giving you an opportunity to make them happy—or at least happier. If 80% of people believe their input is being either ignored or lost, that marks a failure that could lead directly to churn.

Scale 77
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Monetizing Analytics Features

Think your customers will pay more for data visualizations in your application? Five years ago, they may have. But today, dashboards and visualizations have become table stakes. Turning analytics into a source of revenue means integrating advanced features in unique, hard-to-steal ways. Download this white paper to discover which features will differentiate your application and maximize the ROI of your analytics.

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11 Disruptive Innovation Examples (And Why Uber and Tesla Don’t Make the Cut)

OpenView Labs

If you spend much time in the startup and tech ecosystem, you’ve probably heard the term “disruptive innovation” more times than you can count. Our culture is fascinated with underdogs and overnight successes— companies, products, or services that seem to rise out of nowhere and completely change their respective industries. But not all companies that are commonly known as disrupters actually fit the traditional definition of disruptive innovation.