Wed.Apr 04, 2018

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Respect the inbox: How to better your customer communications

Intercom, Inc.

We’ve written a lot about how to send the right message at the right time. And while timing is important, how many messages you send also plays a role in your customers’ experience. If your customers feel they’re receiving too many messages, it’s not just about message volume. There’s more at play. First, it’s important to note there’s a big difference between actual communication volume and perceived communication volume (i.e., the number of messages a customer feels they’re receiving).

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Building A Profile of the Sales Rep of the Future

Sales Hacker

There’s a lot of talk these days about the future of sales. And a great deal of that discussion is propelled by just two little letters: AI. Obviously, I’m talking about artificial intelligence. By default, when you talk about AI, you’re not just talking about the tech behind it. You’re also talking about things that are far more impactful, like how it’s going to change the way we live and work.

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SaaS Pricing Experts Explain How To Turn Pricing Into Your Biggest Growth Lever In 2018

Chargify

The post SaaS Pricing Experts Explain How To Turn Pricing Into Your Biggest Growth Lever In 2018 appeared first on Chargify Blog.

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