Thu.Feb 23, 2023

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QuickBooks Limitations are Holding Back SaaS CFOs

Sage Intacct

As a simple bookkeeping tool, QuickBooks meets the needs of many early-stage SaaS organizations, but pressures facing finance departments put that effectiveness to the test. A new report shows there are key limitations for QuickBooks-dependent SaaS CFOs and they should move on to better alternatives.

SaaS 97
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WorkflowMax Review

The Daily Egg

A solid set of features and a user-friendly interface make WorkflowMax a good solution for managing your organization’s workflows. It’s designed for. The post WorkflowMax Review appeared first on The Daily Egg.

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Dear SaaStr: Should You Hire Someone That Seems Good … But Always Job Hops?

SaaStr

Dear SaaStr: Should You Hire Someone That Seems Good … But Always Job Hops? I know there are a lot of views on this question, but I’ve reflected on many years of hiring here and for me at least, here’s what I’ve learned: #1. If they haven’t stayed anywhere even a year, they will leave you within a year, too. It just happens again and again. #2 If they never stay anywhere much more than about 20-24 months (pretty common), they think they know how to do it … but they really don’t.

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The Differences Between Jira Kanban and Scrum

The Daily Egg

If you’re using Jira Software to manage projects, you might be torn between starting with a Kanban template or a Scrum template. The post The Differences Between Jira Kanban and Scrum appeared first on The Daily Egg.

Software 274
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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Thanks to BrainStorm, G2, G-P, Infinicept, and Laika for Sponsoring SaaStr Annual 2023!

SaaStr

SaaStr events couldn’t happen without our partners, and we wanted to give a special shout-out to some of our newest sponsors for SaaStr Annual 2023. At the 9th ever SaaStr Annual, ~200 of the best and hottest companies on earth will go BIG as partners/sponsors. Join these incredible companies to experience all the value of SaaStr! BrainStorm, Inc. is a software training company that focuses on helping end users and companies be more productive.

More Trending

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Key Insights from The 2023 State of Remote Work

Buffer Resources

For the last six years, we’ve published the State of Remote Work report. We use this report to do a deep dive into the experience of remote workers around the world, their work structure, their struggles, and their career growth and pay. This year, we had 3,000 remote workers respond to the State of Remote Work to help provide insights. In this post, we’ll cover the top seven insights from the 2023 State of Remote Work.

Trends 136
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Hard-to-spot Mac crypto-mining threat, XMRig, hits Pirate Bay

IT World

A new family of Mac malware that spreads through pirated versions of Final Cut Pro, Photoshop, and other key creative apps has been identified by the Threat Labs team at Jamf. The new XMRig threat is a subtle cryptocurrency mining attack that has evaded detection for months. Piracy is bad karma, but good crypto XMRig proliferates by attaching itself to pirated copies of creative applications, including versions of Final Cut Pro, Logic Pro X, and Adobe Photoshop.

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5 tips to supercharge your CS operations playbook

Totango

Challenging economic times really put pressure on teams to retain revenue. How can you ensure you’re aligning resources to the right initiatives that will protect and grow your customer base? Thankfully, customer success operations has come to the rescue. By collecting and analyzing data that helps you implement and understand the effectiveness of customer success initiatives, CS operations can tie impact to key business outcomes and the bottom line.

Scale 84
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5 reasons videoconferencing is on the decline (again)

IT World

Videoconferencing and collaboration vendors like Zoom have been reporting a sharp decline in business this year. It’s been a recurring in the industry for decades, a boom followed by a bust. The first spike happened in the 1990s, when Intel CEO Andy Grove invested heavily in the technology then indicated that was one of his biggest mistakes. A second spike took place a decade later when HP rolled out Halo rooms , followed again, by a decline.

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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

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Crest Raises Over INR 6.5 Crore Pre-Seed Funding

Entrepreneur - SaaS

The funds will be deployed to broaden Crest’s product offerings and scale the operations

Scaling 88
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Supreme Court justices parse US antiterrorism law in Twitter case

IT World

The US Supreme Court heard oral arguments on Wednesday from Twitter, the US government and the family of a Jordanian citizen killed in a 2017 terrorist attack, in a case that will decide whether the social media platform can be held liable for the actions of those who use its services. Much of the hearing was devoted to a careful parsing of the Justice Against Sponsors of Terrorism Act (JASTA), the law under which the Tammneh family brought their lawsuit.

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QuickBooks Limitations are Holding Back SaaS CFOs

Sage Intacct

As a simple bookkeeping tool, QuickBooks meets the needs of many early-stage SaaS organizations, but pressures facing finance departments put that effectiveness to the test. A new report shows there are key limitations for QuickBooks-dependent SaaS CFOs and they should move on to better alternatives.

SaaS 52
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The two most important stages of customer lifecycle management in uncertain times

ChurnZero

Long-standing wisdom in business says when the economy looks shaky, or worse turns south, savvy companies redouble their focus on existing customers. There are two primary reasons why: First, you need to retain customers to simply “keep the lights on” so to speak. Second, growth during times of uncertainty is most likely to come from cross-selling and upselling.

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How To Package & Price Embedded Analytics

Just by embedding analytics, app owners can charge 24% more for their product. How much value could you add? This framework from Software Pricing Partners explains how application enhancements can extend your product offerings. You’ll learn: How to take a disciplined approach to pricing The three elements of the Packaging Decision Framework Ways to structure your new embedded analytics offering Download the White Paper to learn about How To Package & Price Embedded Analytics.

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Navigating the SaaS User Onboarding Process: From Start to Success

Inturact

If you're a SaaS marketer or business owner, you probably know the feeling of building a product that you're proud of but struggling to get people to actually use it. One of the biggest reasons for this is often a lack of focus on user onboarding. You may have read guides, attended webinars, and tried to figure it out on your own but still feel like there's a missing piece to the puzzle.

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Episode 7: Simon Torrance | Embedded Finance, From 101 to $1 Trillion

Infinicept

Our guest on this podcast is Simon Torrance. Simon is a globally recognized expert in the field of embedded finance, and he currently serves as a member of the World Economic Forum’s Digital Platforms & Ecosystems working group. Simon and Todd talk about the basic principles of embedded finance, why this market is a trillion-dollar opportunity, and the key challenges that companies face in.

Finance 52
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ERG Spotlight: Zuora Black Network

Zuora

This month, we’re shining the spotlight on Zuora Black Network (ZBN), one of several employee resource groups (ERGs) here at Zuora. […] The post ERG Spotlight: Zuora Black Network appeared first on Zuora.

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Salesforce Saturday Spring ’23 Admin Cohort

CloudKettle

Applications for the Spring ‘23 Salesforce Saturdays Virtual cohort are live! The Salesforce Saturdays Cohort is a volunteer-run, free training program designed for beginners with no experience with Salesforce or CRM platforms. The upcoming Spring 23’ cohort is focused on Salesforce Administrator content and will help participants get on the right path to becoming Certified […] The post Salesforce Saturday Spring ’23 Admin Cohort appeared first on CloudKettle.

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People, Passion & Perfection: The Key Ingredients for an Awesome Product

Need help launching innovative software quickly? Dive into "People, Passion, and Perfection" and unlock the secrets to building excellent products in the digital age. Fast-track your journey with Tech Accelerator: Agile and Cloud-Native for flexibility & scalability AI-powered innovation for faster results Quality at every step for a flawless user experience See real impact across industries: Healthcare: Empower patients and medical professionals with intuitive solutions Education: Transform cla

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The two most important stages of customer lifecycle management in uncertain times

ChurnZero

Long-standing wisdom in business says when the economy looks shaky, or worse turns south, savvy companies redouble their focus on existing customers. There are two primary reasons why: First, you need to retain customers to simply “keep the lights on” so to speak. Second, growth during times of uncertainty is most likely to come from cross-selling and upselling.

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5 Best Ways to Create a PR Strategy for Your SaaS Startup

Inturact

The SaaS industry is witnessing massive growth. A $170billion SaaS market is a testament to how competitive businesses are. And branding is a key factor that can define a SaaS business growth. Here, your PR skills can come in handy.

SaaS 52
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Investing in Towns

Andreessen Horowitz

… The post Investing in Towns appeared first on Andreessen Horowitz.

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Why Automate Customer Onboarding and Offboarding Processes?

Inturact

Do you want to automate the customer onboarding and offboarding process?

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Embedded Analytics: A Force Multiplier for Business

The possibilities for embedded analytics to drive real value for businesses, end users, and society are as fascinating as they are limitless. No matter the industry, brand after brand is finding that analytics can be the solution to a multitude of business challenges. Go deep with five insightsoftware customers as they share the details of their analytics journeys and discuss the transformative power of data.

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Feb 23 – Customer Success Jobs

SmartKarrot

Role: Senior Customer Success Executive Location: Seattle, WA, United States (On-site) Organization: Siteimprove As a Senior Customer Success Executive you’ll achieve and surpass the overall customer retention targets with the targeted clients. Establish important milestones and goals with strategic customers, develop key performance indicators, and assist the customer in realising their definition of success.

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Global Marketing Strategies for SaaS and Software

FastSpring

Michael Bonfils is a marketer first, and a translator second. That’s the philosophy behind SEM International , the firm he founded that specializes in multilingual internationally-based digital marketing services. Since Michael founded the firm in 2004, it has grown to over 30 offices worldwide, and they’ve worked with Intel, AWS, and Salesforce, among many other well-known brands.

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Whatfix vs Userlane: Which is Better for Customer Feedback?

User Pilot

Is Whatfix or Userlane the best tool for customer feedback? And is there a better in-app onboarding software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. You need to consider your priorities and what functionality you’ll need from the tool to get the job done. Then there’s also the price that needs to match your budget.

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LinkedIn Ad Best Practices: Comprehensive Guide

Neil Patel

Does your business target the B2B sector? Then you’ve probably looked at LinkedIn ads. After all, LinkedIn has become a brilliant social media marketing tool where 66.8 million professionals in the US alone network with each other online. Facebook, Twitter, Instagram, and other social media sites all have their place in advertising. However, smart marketers know that LinkedIn is the place to go for B2B networking.

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Crafting Tomorrow: A to Z of Delighting Customers with Your Product

Ready to build game-changing software fast? Trigent's eBook, "Crafting Tomorrow," unlocks the secrets. Entrepreneurs, product managers, and developers: it's time to bring your vision to life. Tech Accelerator: An on-demand ninja team ready to ideate, validate, iterate, and propel your product at every stage. Master the Product Life Cycle: Identify problems, build solutions, launch, scale, and optimize with confidence.

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Chameleon vs Spekit: Which is Better for Customer Feedback?

User Pilot

Is Chameleon or Spekit the best tool for customer feedback? And is there a better in-app onboarding software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. You need to consider your priorities and what functionality you’ll need from the tool to get the job done. Then there’s also the price that needs to match your budget.

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Chameleon vs Userlane: Which is Better for Customer Feedback?

User Pilot

Is Chameleon or Userlane the best tool for customer feedback? And is there a better in-app onboarding software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. You need to consider your priorities and what functionality you’ll need from the tool to get the job done. Then there’s also the price that needs to match your budget.

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Whatfix vs Walkme: Which is Better for Customer Feedback?

User Pilot

Is Whatfix or Walkme the best tool for customer feedback? And is there a better in-app onboarding software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. You need to consider your priorities and what functionality you’ll need from the tool to get the job done. Then there’s also the price that needs to match your budget.