Thu.Feb 11, 2021

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What Type of SaaS Are You Building?

Chart Mogul

What sounds like an unimportant question has important implications for your overall strategy and the success of your SaaS company. A glance at The Martech Landscape graphic is enough to understand how competitive SaaS has become: Source. (It’s the Martech 8000 in its latest edition.). But if we look at how that diagram has evolved over the past 10 years, we’ll see that it’s grown from ~150 companies to today’s staggering number: Source.

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Best Project Management Tools

The Daily Egg

Managing a project is a challenging balancing act full of potential pitfalls. When you’re coordinating deadlines, staff responsibilities, and major milestones, it’s easy to overlook an essential element. But when your next project milestones hinge on previous steps, those smaller overlooked steps can snowball, throwing your entire project off-track.

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Is GRR More Important Than NRR? Probably

SaaStr

During our recent catch-up with Salesloft CEO Kyle Porter after their $1.1 Billion funding round, Kyle chatted about his latest learnings from fundraising. The top one was that pre-IPO investors are now more interested in GRR — gross revenue retention before churn — than NRR. Now why would that be? Of course, NRR is the compounding engine of growth in SaaS companies.

Scale 266
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Rev Ops: The Missing Link That Will Increase Your Revenue by 26%

Predictable Revenue

Do you understand the concept of Revenue Operations? Jason Reichl, co-Founder of Go Nimbly, is here to explain the real impact of a good rev ops team. The post Rev Ops: The Missing Link That Will Increase Your Revenue by 26% appeared first on Predictable Revenue.

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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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Got 100 Customers? Believe It Or Not, It’s Time for Your First User Conference

SaaStr

When I was figuring out this SaaS stuff, the last thing I wanted to do was a Customer / User Conference. I understood the importance of Dreamforce. Salesforce is a complex product, with (sometimes) long deployment cycles, professional services, dedicated admins, and all that. But I thought I was building something that was super easy to use, deploy, and implement.

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More Trending

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Salesforce Says We’ll Go Back To The Office … 1-3 Days a Week

SaaStr

I’ve listened to a lot of startup leaders, and most seem to break into one of two camps: Staying 100% distributed. Perhaps with local mini-hubs, but staying 100% distributed. Going “hybrid” 2-3 days a week in an office (often 2, and often 2 fixed days). The general thinking is the 2 days will be the same for groups or pods. The thinking is to faciliate the unplanned interactions from IRL, but keep the core DNA ‘distributed’ so the company maintains the tools, pro

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5 Marketing Ethics to Follow on Social Media

Neil Patel

How important are marketing ethics when it comes to your purchase decisions? If you are like most consumers, ethics matters a lot. Consumers are attracted to brands that promote sustainability, environmental causes, and social responsibility. Not surprisingly, we’re drawn to brands that bring some good into the world. Promoting good causes and following marketing ethics can help your brand attract much-needed attention and drive ROI for paid ads.

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A reading list for biotech’s beginnings; Swapping data for doses; Clubhouse catch-up; Genomics in action; and more

Andreessen Horowitz

The second coming of RNA medicines. The Moderna and Pfizer/BioNTech COVID vaccines mark a major milestone – not just for this pandemic, but for their entire therapeutic class: RNA-based drugs. While companies like Alnylam, Sarepta, and IONIS have received FDA … The post A reading list for biotech’s beginnings; Swapping data for doses; Clubhouse catch-up; Genomics in action; and more appeared first on Andreessen Horowitz.

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5 Examples of E-Commerce Pop-Up Shops

Neil Patel

Pop-up shops are a fantastic opportunity for brands, both big and small, to connect with customers and drive sales. Modern consumers are increasingly looking for novel experiences , and pop-up shops, both physical and virtual, fit the bill. Not only do pop-up shops offer a novel experience, but they also create excitement about your brand that lasts well after your pop-up is gone.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Journal Club: My Tick Teacher

Andreessen Horowitz

Ticks are “master scientists of our skin,” says our guest — Seemay Chou, Assistant Professor at University of California, San Francisco. On this episode of the Bio … The post Journal Club: My Tick Teacher appeared first on Andreessen Horowitz.

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Thoughts on Hiring Your First VP of Sales

Kellblog

There’s some great content out there on the subject of hiring your first VP of sales at a startup, so in this post I’m going to do some quick thoughts on the subject in an effort to complement the existing corpus. In other words, this is not your classic TLDR Kelloggian essay, but some quick tips. Hire them first. That is, before hiring any salesreps.

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Investing in BigHat Biosciences

Andreessen Horowitz

“Premature optimization is the root of all evil.” . – Donald Knuth, The Art of Computer Programming (1968). Imagine a 3D surface with peaks and valleys of complex shapes. Then expand that surface into many more than three dimensions, to account … The post Investing in BigHat Biosciences appeared first on Andreessen Horowitz.

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Buyer Sentiment: How to Use the Newest Data Source Available to B2B Sales Teams

Sales Hacker

Buyer sentiment data shows you how your prospect actually feels about what you said to them. In this session, we’ll explain how it’s different from buyer intent data and how frontline sales managers are using it to coach outbound sales teams to new heights. The post Buyer Sentiment: How to Use the Newest Data Source Available to B2B Sales Teams appeared first on Sales Hacker.

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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

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Using Gross Margin to Score Your Product’s Maturity

OpenView Labs

Gross margin is the complete, consistent indicator of business maturity. It documents the business your product is building. And yet it’s often tucked away in a financial update while a medley of product metrics enjoy the spotlight. This treatment is a disservice to the value an in-depth, methodical, and iterative analysis can unearth. It needs to be treated as a top-level operational metric that a founder must know and understand.

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Why over-communication is key for managing a remote team

CloseSaaS

Progress halts when sales reps delay information sharing. Here's how over-communication can keep everyone up to speed on deal status, fuel healthy competition, and ensure rep transparency.

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Employee engagement should be the goal of every entrepreneur

SaaS Metrics

The importance of employee engagement is not overrated at all. It has proven to be good outcomes, staff efficiency, and improve productivity. It should be the goal of every entrepreneur. The dream to get the top position organization with a successful outrage cannot be done with a better understanding of the employee. The productivity and efficiency of a company depend on how the CEO deals with his candidates.

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What Makes a Great VP of Sales and How to Hire One

SaaStr

In SaaS, #1 most common misfire, with a bullet, is the VP/head of sales. In fact, there’s a VC saying that I used to really hate. It goes something like “You’ve Got to Get Past the Carcass of Your First VP of Sales” or “It’s The Second VP of Sales When You Really Start Selling” or variants thereof. It used to really bug me because I am a firm believer in the strategy of Zero Voluntary Attrition and trying to hire fewer, more committed resources over a higher volume of mercenaries that turn o

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How To Package & Price Embedded Analytics

Just by embedding analytics, app owners can charge 24% more for their product. How much value could you add? This framework from Software Pricing Partners explains how application enhancements can extend your product offerings. You’ll learn: How to take a disciplined approach to pricing The three elements of the Packaging Decision Framework Ways to structure your new embedded analytics offering Download the White Paper to learn about How To Package & Price Embedded Analytics.

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Why Social Media is ‘Pay to Play’ in 2021 (And How to Get the Best Bang for Your Buck)

Neil Patel

It’s hard to believe now, but only a decade ago, the internet was awash with articles questioning how Facebook makes money. No one’s asking that anymore. Today, we understand advertising is the lifeblood of all the big social networks. Paid social media has become a key component of many brands’ marketing strategies. The more people these platforms have access to, the more money they make from businesses selling those people their products.

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Feb 11 – Customer Success Jobs

SmartKarrot

Role: VP of Customer Success Location: New York, NY, US Organization: Cecelia Health As a VP of Customer Success, you will launch and manage customer programs and coordinate with internal teams to ensure their initial and ongoing success. Develop a deep understanding of customer needs, use cases, and business objectives. Manage a high performing team with a growing portfolio of healthcare customers.

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25 Home Business Ideas You Can Start Right Now

Neil Patel

Are you searching for home business ideas so you can finally quit your nine-to-five? Or maybe you want some extra income to afford your dream trip to Mexico? Starting a profitable home business begins by looking at your life, your needs, the type of work you want to do, and, perhaps most importantly, your skills. Here are some of the best work from home business ideas with tips on how to get started, start-up costs, and how much you can expect to make.

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B2B Sales and Strategies Explained

FastSpring

If you’ve never heard of B2B before, then the term can leave you scratching your head and wondering, “What is B2B sales?” The great news is there’s an answer, and it doesn’t even require a degree in astrophysics. B2B is shorthand for “business to business sales.” Though it used to be referred to as B to B sales, sometime in the late 90’s “to” was replaced by “2” by someone who we can only guess was an awfully busy person.

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People, Passion & Perfection: The Key Ingredients for an Awesome Product

Need help launching innovative software quickly? Dive into "People, Passion, and Perfection" and unlock the secrets to building excellent products in the digital age. Fast-track your journey with Tech Accelerator: Agile and Cloud-Native for flexibility & scalability AI-powered innovation for faster results Quality at every step for a flawless user experience See real impact across industries: Healthcare: Empower patients and medical professionals with intuitive solutions Education: Transform cla

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13 Best Ways To Increase Email Newsletter Subscribers

How To Buy Saas

Obtaining newsletter sign-ups is important for any successful online business. Your subscribers are your ‘soft leads’ which can then be coaxed through your sales funnel, with the ultimate goal of converting as many subscribers as possible into sales. Consistent, high-quality marketing e-mails will build trust in your brand, which is essential for increasing your customer base and revenue.

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What Type of SaaS Are You Building?

Chart Mogul

What sounds like an unimportant question has important implications for your overall strategy and the success of your SaaS company. A glance at The Martech Landscape graphic is enough to understand how competitive SaaS has become: Source. (It’s the Martech 8000 in its latest edition.). But if we look at how that diagram has evolved over the past 10 years, we’ll see that it’s grown from ~150 companies to today’s staggering number: Source.

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Engage your customers with a Valentine’s Day email. Show them you care.

Totango

Valentine’s Day is traditionally thought of as a holiday for couples to celebrate their love, but it’s also simply a special day to show appreciation to those who are important to you – including your customers! While you may not be able to hand-deliver any sweet treats to your customers this year, we can help you send a little digital token of appreciation to them this Valentine’s Day with three FREE email templates that can be customized and ready to send in less than 15 minutes.

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Intercom on Product: the siren call of innovation

Intercom, Inc.

There’s a delicate balance any product strategy needs to master: On the one hand, to build a successful business, you need to design features that set your company apart — your core of innovation. On the other, no customer will sign up for a product if there isn’t a solid foundation on which to innovate on. But how do you strike that balance? And how do you get everyone on board?

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10 Red Flags in Integrated Payment Partnerships: Moving Towards a Mutual Benefit

Navigate the complex world of integrated payment partnerships with this essential guide, a treasure trove of insights for software companies. It unveils ten critical red flags to watch out for, from the dangers of hidden fees to the constraints of restrictive contracts. This guide is crucial for identifying potential pitfalls and aligning with the right partners.

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The Role of Social Media in Customer Success

SmartKarrot

3.5 Billion. Yes, you read that right! That is the number of daily active social media users around the world today. This constitutes almost 45% of the entire population of the globe. The usage of Social Media is ever-increasing and is without a doubt, one of the most sought after online activities globally. With that, Social Media has played an instrumental role in empowering the new-generation customers.

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Website Design: The Complete Guide

Neil Patel

Disclosure: This content is reader-supported, which means if you click on some of our links that we may earn a commission. Designing a website from scratch can be challenging. But it doesn’t have to be. Years ago, when I first started creating my websites, there weren’t a ton of resources. There were basically two options—learn the basics of website programming languages or hire a designer.

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