The Daily Egg
SEPTEMBER 18, 2020
Imagine moving thousands of articles, pages, images, and videos from one place to another. It sounds like an extensive, time-consuming mess because it is. But that’s exactly what you have to do if you choose the wrong content management system. A few years ago, I decided to switch one of my websites from WordPress to […]. The post Best Content Management Systems appeared first on The Daily Egg.
Andreessen Horowitz
SEPTEMBER 18, 2020
In one of our special “2x” episodes of 16 Minutes (32ish minutes;) — our show where we quickly cover the headlines and tech trends, offering analysis, frameworks, explainers, and more — we cover the algorithm that powers TikTok, the short … The post 16 Minutes on the News #41: Tiktok and ‘Seeing Like an Algorithm’ appeared first on Andreessen Horowitz.
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Neil Patel
SEPTEMBER 18, 2020
According to Smart Insights, 49 percent of organizations don’t have a clearly defined digital strategy. Choosing the right digital strategy for your business is essential. Experience helps you sift through what to do differently, what not to do, and where to focus your energy. Having a fresh perspective from an outside eye can make all the difference.
Andreessen Horowitz
SEPTEMBER 18, 2020
Today’s episode, part two in our two-part series on the Creator Economy , focuses on the new potential revenue streams and fan-engagement models opened up by emerging decentralized technology. It’s a new type of fan club, driven by crypto networks … The post a16z Podcast: The New Fan Club—Creators, Fans, and the Power of Markets (& Crypto) appeared first on Andreessen Horowitz.
Speaker: Timothy Chan, PhD., Head of Data Science
Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.
Neil Patel
SEPTEMBER 18, 2020
The internet has made communication between businesses more accessible than ever. Collaboration and outreach can often be done with the touch of a button. But sometimes, finding the email address of someone you’d like to communicate with can be such a hassle. Getting someone’s contact info doesn’t have to be a headache. Today, I’ll show you how to get anyone’s business email address and teach you how to follow up with them effectively.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
Nimble - Sales
SEPTEMBER 18, 2020
Link building is synonymous with content marketing — and for good reason. The honest way of building quality links is to have something on your website worth linking to and then telling people about it. That “something” is usually a piece of high-quality, original, engaging, and informative content. Another popular alternative is guest posting.
Zuora
SEPTEMBER 18, 2020
Written by Gurdeep Dhillon After nearly two and a half of the most fulfilling and fun years of my career […]. The post Why I Joined Zuora: Vision, Team, Opportunity appeared first on Zuora.
Totango
SEPTEMBER 18, 2020
Customer success metrics should always lead to action. The most important metrics are used to reveal the kind of customer experience you are delivering. This knowledge comes with a responsibility to act. The digital transformation of business has put the customer in the driver’s seat, and growth in the tech delivery industry is now predicated on being able to maximize customer lifetime value over repeated cycles of renewal and expansion.
ChurnZero
SEPTEMBER 18, 2020
Have you stopped to ask yourself if your customer conversations and QBRs are really about your customer – or are they about what your customers thinks about your product ? Do you understand the “why” that drives their day-to-day priorities? Are they giving you their unvarnished perspective in a way that can help your company learn and grow?
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Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.
Groove HQ
SEPTEMBER 18, 2020
Everything you need to know about using a web widget for customer support. The post How We Reduced Support Volume by 33% Using a Web Widget appeared first on Groove Blog.
SaaStr
SEPTEMBER 18, 2020
Ep. 376: In part two, ZoomInfo founder and CEO Henry Schuck shares how he built a business from scratch and grew it into one of the most successful IPOs of the 21st century—and what it was really like…the good, the bad, and most of all, the ugly. He reflects on where he went wrong, what he would do differently, and how to avoid making the same mistakes he did.
SmartKarrot
SEPTEMBER 18, 2020
Source: Pexels. Gone are the days when education was a sheer matter of books and notes. When you hear the classroom, do you picture a room filled with bespectacled teens immersed in their assignments? Well, not anymore! The face of education has now totally changed. Edtech companies have given it a new direction, a new dimension. The way schools buy educational technology has brought up an evolution in itself.
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Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.
Neil Patel
SEPTEMBER 18, 2020
Disclosure: This content is reader-supported, which means if you click on some of our links that we may earn a commission. Every business needs insurance. Depending on your business type and industry, some of you will need more protection than others. Without insurance, you could be liable for potentially hundreds of thousands or even millions of dollars.
SmartKarrot
SEPTEMBER 18, 2020
In B2B SaaS or any other business per se, the competitive advantage is an attribute that allows a company to outperform its competitors. It can come from any part of the business. For example, access to low-cost resources, highly skilled employees, exceptional product, first-mover advantage, and so on. There can be a multitude of ways you can gain a competitive advantage for your firm.
SmartKarrot
SEPTEMBER 18, 2020
Gone are the days when people used to rely on word-of-mouth feedback. If you want to purchase an electronic device, you would ask your colleague, friend, or anyone else you know. But now, social media has totally changed the ball game. It is not just limited to feedback or references but social media customer service is yet another evolution in the field of new business.
SmartKarrot
SEPTEMBER 18, 2020
Of the many dreaded fears that haunt customer success every now and then, is the churn. Now that with the advent of a life-threatening pandemic, Covid-19 has given the businesses a run for money. Managing churn during Covid-19 has become a prime necessity, now more than ever. Goes without saying, this pandemic has had an economic impact that scares to cause a downturn in the SaaS industry.
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If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.
SmartKarrot
SEPTEMBER 18, 2020
It is a crisis that puts the strengths and weaknesses of a professional relationship in the spotlight. And it’s a given that the Coronavirus pandemic is no ordinary crisis. In times like such a crisis, customer experience takes a subjective edge altogether. CX teams around the globe have to adapt quickly amidst market volatility and enhanced uncertainty.
SmartKarrot
SEPTEMBER 18, 2020
When brewing a new marketing communication program, it is a given that the client’s voice is the prime ingredient. And that is why customers are stirring their thoughts and ideas through the help of a board, customer advisory board (CAB). It is of high pertinence to see the business from multiple perspectives. Also, wouldn’t it be nicer getting free advice from loyal customers?
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