Tue.Jul 02, 2019

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The New Virtual Handshake and How to Get It Right (Hint: It’s the Future of Sales)

Sales Hacker

When you think B2B sales, do you find you suddenly needing a nap? Does it bore you silly? I know it does me! That doesn’t bode well for the future of sales! I mean, think about it. The sales process today is about as exciting as standing in line at the post office: Pick up the phone. Say your pitch. Have your objections prepared. Convince the potential customer they need your service or product.

Scale 103
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From Freemium to Enterprise with Slack (Video + Transcript)

SaaStr

Join Kevin Egan, Slack’s VP of North American Sales and Dannie Herzberg, Slack’s Director of Sales as they walk you through Slack’s Freemium to Enterprise strategies. Want to see more content like this? Join us at SaaStr Annual 2020. Kevin Egan, VP of North American Sales @ Slack. Dannie Herzberg, Head of Mid-Market Sales @ Slack. FULL TRANSCRIPT BELOW.

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Are you giving up on your prospects too soon?

Practical Advice on SaaS marketing

One of my clients told me a story that they’d just closed a large new deal with a prospect that’s been in their pipeline for a long time – as in 2 years’ long time. And that’s not some crazy outlier. They’re working other opportunities that have been in there for well over a year. This is not how it’s supposed to go In the ideal world, prospects step through a simple, straight-line process: - enter the pipeline as a lead - convert from a lead to a qualified opportunity - convert the opportunity

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Best Practices and Pro Tips for Using An A/B Testing Tool

The Daily Egg

The smallest design changes can sometimes have the biggest impact on your conversion rates. And sometimes the most popular fads will actually backfire horrendously on your site (I’m looking at you, infinite scroll). The only way to know for sure is to A/B test those changes to see what resonates with your website visitors and […] The post Best Practices and Pro Tips for Using An A/B Testing Tool appeared first on The Daily Egg.

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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What is an equitable way to compensate someone who brings an investor to your start up company?

SaaStr

If someone wants to be paid to help you fundraise, pass. VCs will smell it and it will be a negative. But … I think if: someone respected by VCs connects you to a top investor that funds you … because they believe in you, especially if (x) they give you your lead investor, and. they use and spend their social capital to help you (which has a significant cost), then I would give them a stock option grant equal to being a “senior advisor”.

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All about Direct Listings

Andreessen Horowitz

For startups seeking to build a sustainable and enduring business, we’ve covered a lot of the strategic financing milestones along the way — from mindsets for startup fundraising to when and how to build a finance function with a CFO …

Finance 96
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10 Social Media Tools Every Small Business Can’t Live Without

Nimble - Sales

Today, the success of a small company largely depends on how its managing team works and distributes tasks. To maintain a pace that allows you to compete in the modern market, it is better to use specialized programs and services. The following article focuses on the latest trends in management tools for social media and […]. The post 10 Social Media Tools Every Small Business Can’t Live Without appeared first on Nimble Blog.

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Secrets of successfully onboarding a B2B SaaS Customer

CustomerSuccessBox

Several studies have shown that successful customer onboarding is one of the most crucial pieces to make a customer renew their contracts in future. Though every company will have a different customer onboarding process as per their requirements but there are some basic things every B2B SaaS company should follow. A few months ago we conducted a Customer Success meetup in Bangalore where several Customer Success Leaders came and shared their learnings and insights on various topics.

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Summer Slump Series: Resources to Thrive in Product

OpenView Labs

Editor’s Note: This is Part 2 of a 5-part series to assist you in hitting your goals during the slow summer months. You can catch up on Part 1 here. Welcome back to our Summer Slump Series! Headed to the beach? Sitting in an office that’s too cold? Use this quiet time to catch up on how to optimize your product to power the growth of your business. As you may know, we are firm believers in product led growth.

Scale 40
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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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Summer is Here – Bring on the Customer Success Interns!

ChurnZero

Summer is Here – Bring on the Customer Success Interns! Summer is officially here, and many college students are searching for an internship. As you see these ambitious young people in other departments in your organization, like sales or marketing, you might be asking yourself if it would be a good idea to bring on an intern to help with your Customer Success efforts, and we think it is.

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Product Tip Tuesday: How to Find & Protect Personally Identifiable Information (PII) in G Suite, Box & Slack

BetterCloud

This week, we’re back with Product Tip Tuesday to talk about Content Scanning for personally identifiable information (PII). End users have the ability to create content with sensitive data (such as PII, PHI, etc.). But it’s difficult for IT admins to get visibility into where that data lives—or worse, if it’s being shared publicly or externally. According to our recent State of Insider Threats in the Digital Workplace 2019 report, 75% of IT professionals believe that the biggest security threat

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More deals, less work: how to unlock new efficiencies with sales automation

Intercom, Inc.

Operating a sales organization at any scale involves a lot of tedious, repetitive work. Without sales automation, this work can become a black hole for your sales reps’ time. In their “State of Sales” report, Salesforce found that in an average week, sales reps spend 64% of their time on “non-selling” tasks – everything from entering lead data to manually prioritizing opportunities.

Scale 192
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A Fresh Approach to Sales Performance: Workplace Equality

Sales Hacker

Want to Improve Sales Performance? Build a Culture of Equality. Do all the employees in your organization feel valued and empowered to do their best work? Are their voices heard? Regardless of their race, ethnicity, gender identity, age, religion, ability, or sexual orientation? Employees who feel their voices are heard at work are nearly five times more likely to feel that empowerment.

Sales 9
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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Four SaaS Marketing Techniques (That You Might Have Overlooked)

Unbounce

The Software as a Service (SaaS) industry is growing at a rapid rate. According to Statista , this year its value is predicted to reach around $124.53 billion worldwide. While growth is excellent news, it also means that your competition is getting stronger. SaaS companies need to keep up if they want to stand out, and one of the best ways to stay ahead is to tap into marketing practices that are sometimes overlooked by your competition.

Scale 111
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7 Google Analytics Reports That Show How Your Blog is Really Performing

Neil Patel

When you log into Google Analytics , what do you look at? Chances are you see something like the image above that shows you how many people are currently on your blog. Well, that was easy to guess because that’s the report Google Analytics gives you once you log in. ??. But which reports do you look at on a regular basis? I bet you look at two main reports….

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3 Proven Sales Forecasting Methods for Greater Accuracy

Sales Hacker

Getting an accurate sales forecast is almost as important as hitting the revenue target itself. But with so many different sales forecasting methods, how do you know which will give you the most accurate view? According to CSO Insights, 60% of forecasted deals do not actually close. Unsurprisingly, the data also shows that 25% of sales managers are unhappy with their forecast accuracy.

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The Top 5 Customer-Centric Goals for an Enterprise

Totango

These days, customers expect personalized service. Whether they’re shopping for software or a way to increase sales, they expect you to be right there next to them searching for every potential edge that will help them grow their business. The digital transformation of business means that customers can easily leave a professional relationship that isn’t working for them.

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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

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How Instacart tackles shadow IT and automates their SaaS Operations Management

Intello

Anais Farges, Head of IT at Instacart believes that the impact of Shadow IT and SaaS has on IT teams is only just beginning. Managing SaaS Operations is the future, and her team is at the center of that for Instacart. When Anais joined in 2018, she entered a company with skyrocketing scale and spectacular growth in revenue. With that, comes low visibility into SaaS spend and usage.

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The Top 5 Customer-Centric Goals for an Enterprise

Totango

These days, customers expect personalized service. Whether they’re shopping for software or a way to increase sales, they expect you to be right there next to them searching for every potential edge that will help them grow their business. The digital transformation of business means that customers can easily leave a professional relationship that isn’t working for them.