Thu.Jun 09, 2022

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How to Build Your SaaS Billing Model

Sage Intacct

One of the make-or-break factors in the success of any recurring billing company is the way it selects and implements its product billing model. There are several factors that contribute to the importance of SaaS billing.

SaaS 119
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How Marketing Can Be Your Secret Sauce to Fundraising and Growth with Bandwidth CMO Noreen Allen (Pod 562 + Video)

SaaStr

When people think of marketing, they often think of revenue growth or sales alignment. However, marketing can also play a role in fundraising. Noreen Allen, the CMO at Bandwidth, shares how you can create the perfect strategy and messaging to help boost your SaaS company, whether you’re in Series A or approaching your IPO. Connect Your Business to a Growing Market.

Marketing 172
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Intercom’s product principles: Back to the basics

Intercom, Inc.

Over the last 10 years, we’ve worked hard to develop and iterate on our product principles to codify our approach to decision-making, which has allowed us to consistently build great products at scale. They help us make sure everyone is working towards the same goals, that every new hire is aligned with how we do things and is empowered to make decisions from the get-go.

Scale 138
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What Successful SaaS Companies Outsource So They Can Scale Faster

FastSpring

Speed wins in SaaS. I sat down with growth expert Frederic Linfjärd , and we talked about the reasons SaaS companies don’t always grow as fast as they could. “It’s called growth, but it comes down to speed in the end,” Fred told me. “How fast can you automate things internally so you can focus all your time on your product, the customer value, and really creating a great experience?”.

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How to Build an Experimentation Culture for Data-Driven Product Development

Speaker: Margaret-Ann Seger, Head of Product, Statsig

Experimentation is often seen as an aspirational practice, especially at smaller, fast-moving companies who are strapped for time and resources. So, how can you get your team making decisions in a more data-driven way while continuing to remain lean and maintaining ship velocity? In this webinar, Margaret-Ann Seger, Head of Product at Statsig, will teach you how to build an experimentation culture from the ground-up, graduating from just getting started with data-driven development to operating

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The productivity advantages of Microsoft Azure: vertical focus

IT World

Disclosure: Microsoft is a client of the author. This week Microsoft offered up a presentation on its “ Microsoft Cloud For Sustainability ” effort, which should benefit companies trying to wrap their arms around efforts to reverse climate change and pollution. Companies are looking to do more in this area because customers increasingly favor vendors with a strong focus on ESG (Environmental, Social, and Governance) values.

Azure 126

More Trending

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Salesforce announces NFT Cloud platform amid crypto concerns

IT World

Salesforce announced Wednesday that it has rolled out a closed pilot program for a new service called NFT Cloud, allowing users to mint and manage NFTs for brand engagement and marketing purposes, even as the wider crypto market continues to spiral. NFTs, or non-fungible tokens, are best understood as a method of fingerprinting a particular piece of art, code or almost anything else stored digitally, using the same fundamental blockchain technology as cryptocurrency to create a unique copy of th

Cloud 104
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BetterCloud Announces Strategic Growth Investment from Vista Equity Partners, Further Solidifying SaaS Management Leadership

BetterCloud

Today we’re thrilled to announce a significant strategic growth investment from Vista Equity Partners, a leading global investment firm focused exclusively on enterprise software, data, and technology-enabled businesses. This investment marks another exciting milestone on our 10-year BetterCloud journey. We created the SaaS management category years ago and have been the clear leader in the space ever since.

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Bitrise announces virtualized Apple Silicon M1 CI/CD dev environment

IT World

For developers working on enterprise applications who need to develop for both Intel and Apple Silicon platforms, Bitrise now has a cloud-based option offering the world’s first virtualized M1 CI/CD environment. Easing the transition to Apple Silicon. “The M1 chip provides many benefits, but to take advantage of them today, developers need to be able to seamlessly switch between Apple Silicon and Intel-based build options,” Bitrise CEO Barnabas Birmacher said.

Mobile 102
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Why the Software Supply Chain Needs More Security

Andreessen Horowitz

Kim Lewandowski is co-founder and head of product at security startup Chainguard. Prior to Chainguard, she worked as a product manager at Google, most recently with a focus on securing the company’s development pipeline and the open source tools it used. In this interview, she discusses the concept of a secure software supply chain and. Read More. The post Why the Software Supply Chain Needs More Security appeared first on Future.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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SaaS Funding: Vital Questions to Ask Before Seeking Out Investments

SaaSOptics

Unless you’re determined to bootstrap your way to an IPO, securing funding is one of the first hurdles you’ll have to face to successfully scale a SaaS business. . Early access to capital in the beginning stages of a startup is what allows companies to achieve rapid growth and capture market share before it’s too late, which means securing funding could significantly impact your company’s long-term success.

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Sharing Winning B2B Customer Stories: How to Showcase an Effective Case Study

Entrepreneur - SaaS

Case studies can be gamechangers for any B2B marketing strategy. Here's why you should use them and how to conduct a proper one.

B2B 94
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Episode 1: 60 Seconds with Andy Paul (San Diego)

Sales Hacker

Go from zero to sales in just 60 seconds. I’m Nick Capozzi (head of Storytelling at Demostack and 2x’s Top 10 LinkedIn Sales Superstar), and I’m on a roadshow across the U.S. where I’m putting sales leaders in the hot seat. In each city, I get your favorite sellers on camera for 60 seconds to answer your burning questions — as many as they can in under a minute.

Sales 75
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Could the EU’s USB-C edict push Apple to cut the cord altogether?

IT World

The European Union (EU) mandate that makers of most mobile devices use USB-C by fall 2024 has turned up the heat on speculation Apple might just go all wireless in future models of its iPhone and AirPods. While the directive from an EU Parliament committee applies to all manufacturers of mobile electronics, the unprecedented requirement is expected to directly affect Apple, whose products — including the popular iPhone — use the company's proprietary Lightning connector protocol.

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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

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Hiring Global Talent With Liina Laas of Deel

Chart Mogul

Deel, the payroll and compliance company, recently raised $425 million in series D at a valuation of $5.5 billion. Deel’s exponential growth comes as no surprise considering how remote work has boomed during the pandemic. My guest on this episode of SaaS Open Mic is Liina Laas, the Head of Expansion at Deel. She focuses … Deel , the payroll and compliance company, recently raised $425 million in series D at a valuation of $5.5 billion.

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Europe gives Apple a smack in the chops on USB-C power standardization

IT World

One of the many ways Apple makes its billions is by only offering proprietary software and hardware. This is not just the obvious products such as macOS or iPhones. Everything that Apple can slap a claim on — such as the shape of a tablet — so it can charge you more, it will. So it is that an official Apple 1-meter USB-C to Lightning cable will run you $19, while the best USB-C cable that PC World found in a recent round-up cost $13.

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The Why, What & How Of Hiring A Transformational Customer Success Operations Leader

Valuize Consulting

Are You Missing The Mark On CS Operations? If you’re a CCO or CRO at a B2B technology company, ask yourself these 3 critical questions: Is your existing Customer Success management team struggling to keep up with your customer’s needs and your business goals? Is collecting, analyzing and acting on critical customer data a challenge in your organization?

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WWDC 2022 wrap-up

IT World

On today's episode, it's a WWDC wrap-up party! We'll talk all about the new iOS, iPadOS, macOS, and watchOS updates and which features you'll be most excited to try. And of course we'll have a lot of thoughts about the new M2 processor and MacBook Air.

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Monetizing Analytics Features

Think your customers will pay more for data visualizations in your application? Five years ago, they may have. But today, dashboards and visualizations have become table stakes. Turning analytics into a source of revenue means integrating advanced features in unique, hard-to-steal ways. Download this white paper to discover which features will differentiate your application and maximize the ROI of your analytics.

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Value based selling: Use the right process, techniques + questions

CloseSaaS

Value based selling is an approach to sales that puts the customers' needs over everything else. Once you master this strategy, your sales numbers will improve.

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How AI can give companies a DEI boost

IT World

As artificial intelligence (AI) makes inroads into the enterprise, the adopters who’ve seen the most success are taking a holistic approach to AI, according to PwC’s 2022 AI Business Survey. Comprising 36% of survey respondents, these “AI leaders,” as PwC calls them, are using AI to target business transformation, enhanced decision-making, and systems modernization simultaneously rather than addressing one area at a time.

AI 69
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Sharing Winning B2B Customer Stories: How to Showcase an Effective Case Study

Entrepreneur - SaaS

Case studies can be gamechangers for any B2B marketing strategy. Here's why you should use them and how to conduct a proper one.

B2B 52
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Microsoft commits to ban non-competes and increase pay transparency in the US

IT World

Microsoft has launched four new employee workforce initiatives aimed at creating a more transparent workplace culture, including the banning of non-compete clauses in contracts and a commitment to improved pay transparency. The four commitments have been categorized by Microsoft as: Empowering employee mobility. Fostering a safe space for concerns. Increasing pay transparency.

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People, Passion & Perfection: The Key Ingredients for an Awesome Product

Need help launching innovative software quickly? Dive into "People, Passion, and Perfection" and unlock the secrets to building excellent products in the digital age. Fast-track your journey with Tech Accelerator: Agile and Cloud-Native for flexibility & scalability AI-powered innovation for faster results Quality at every step for a flawless user experience See real impact across industries: Healthcare: Empower patients and medical professionals with intuitive solutions Education: Transform cla

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Nexi offers subscription payment services with Zuora

Zuora

XPay, the gateway of Nexi, Europe’s PayTech for e-commerce, today announced its payment services are now powered by Zuora®, which […]. The post Nexi offers subscription payment services with Zuora appeared first on Zuora.

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Why Elon Musk's back-to-office mandate will backfire

IT World

Last week, Elon Musk said in a leaked email to Tesla executives that Tesla workers need to stop working from home and spend at least 40 hours per week in the office. "If you don ' t show up, we will assume you have resigned," Musk wrote. When challenged on Twitter about the email, he replied: "They should pretend to work somewhere else." The decree felt shockingly out of touch with what we've learned over the last two years about remote work and the employees who now insist upon it.

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Jun 09 – Customer Success Jobs

SmartKarrot

Role: Vice President, Customer Experience Location: Remote, Cambridge, MA, US Organization: Solstice – Solar for every American As a Vice President, Customer Experience, you will oversee and manage customer-facing teams: Customer Success, which interfaces with the end user customers, and Asset Management, which interfaces with utilities and solar developers and oversees the administrative aspects of community solar customer management.

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How to Use Social Listening to Improve Customer Success

SmartKarrot

If you are unhappy with the service and product of any company, you will be angry. You might even consider tweeting about it, right. You obviously expect a swift response. Did you know that 40% of customers on social media expect the brand to respond to them within an hour? For a company to genuinely offer a great customer experience, it is necessary to connect with the audience.

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How To Package & Price Embedded Analytics

Just by embedding analytics, app owners can charge 24% more for their product. How much value could you add? This framework from Software Pricing Partners explains how application enhancements can extend your product offerings. You’ll learn: How to take a disciplined approach to pricing The three elements of the Packaging Decision Framework Ways to structure your new embedded analytics offering Download the White Paper to learn about How To Package & Price Embedded Analytics.