SaaStr

AUGUST 22, 2019

The vision of exceeding sales, establishing credibility and successfully launching a product is no small task, especially when striving for that perfect introduction into the world of consumers. With so many articles, investors, and outside opinions, the true, simple tasks of launching can get lost in the noise. In this session, Jen Taylor, Head of Products at Cloudflare, will share her expertise and teach you to forget the noise, stick to the basics, and use 5 easy steps to turn that idea into

Scale 118

Scale Engagement Scaling Development 118

OpenView Labs

AUGUST 22, 2019

Do you suffer from “revolving door” syndrome? You may feel like your product has a revolving door attached to it—free trial users leave as quickly as they came. Yet here you are investing time, manpower and resources into attracting more leads, only to have them move through an onboarding funnel wrought with more holes than a hockey net. If you’re running a SaaS company, you’re probably among the thousands of companies who are only onboarding about 25% of their free trial users (if you’re lucky)

Onboarding 55

Onboarding Underperforming Technical Team Scale User Experience 55

Intercom, Inc.

AUGUST 22, 2019

I’m excited to be joined today by Intercom’s own Jonathon Colman, a senior designer who came to us by way of the Nature Conservancy, REI and five and a half years at Facebook, where he most recently worked as a UX Content Strategy Lead for Marketplace. Since coming aboard in December, he’s influenced us with his thinking about the possibilities within the nascent field of content design.

User Experience 209

User Experience Strategy Engineering Communication 209

Nimble - Sales

AUGUST 22, 2019

Collaboration is hard in itself. Every time your team grows, the team members start working in silos. This means two teams are working on the same project, but neither of them is aware of what the other is doing. They don’t communicate effectively with each other – and productivity suffers. Organizations are finding it increasingly […]. The post How to Collaborate With Your Team More Effectively Than Ever appeared first on Nimble Blog.

Communication 106

Communication Strategy 106

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Innovation

Sales Hacker

AUGUST 22, 2019

What can happen when employees are held to unreasonable standards by managers and their behaviors don’t drive the best outcome for the company? Ask Wells Fargo. In 2016, it was discovered that Wells Fargo employees secretly created millions of unauthorized bank and credit card accounts — without their customers’ knowledge — to meet sales goals. More than 5,000 employees were fired as this outrageous behavior came to light.

Sales 68

Sales Payment Methods Compensation Payment Services 68

Sales Hacker

AUGUST 22, 2019

How do you avoid stagnation? Simple: Stay “hot” during your day-to-day selling with the help of DiscoverOrg and Outreach! Join this webinar panel as these sales experts discuss cultivating strategies for. The post Summer Slowness is Over: 5 Ridiculously Easy Sales Hacks to Stay Hot! appeared first on Sales Hacker.

Sales 48

Sales Strategy Development 48

Zuora

AUGUST 22, 2019

Every week, we bring you the top stories and analyses from the global Subscription Economy. The post Subscription Economy News – Week of 8/19/2019 appeared first on Zuora.

Payment Features 40

Payment Features Subscription 40

Subscription DNA

AUGUST 22, 2019

There’s no denying what profound effect subscription boxes have had on consumption trends today. More people admit to choosing a subscription service that delivers products… Read more. The post Monthly Subscription Boxes for Food & Drink Are Trending appeared first on Subscription DNA.

Trends 40

Trends Payment Features Subscription Business 40

OpenView Labs

AUGUST 22, 2019

The post Weekly Walk with OpenView Partner, Blake Bartlett x3 appeared first on OpenView.

40

40

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Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

Payments

SaaStr

AUGUST 22, 2019

We’re capped at 1,000 so grab one of the final 57 tickets if you can ! We’ll have 50+ mentoring sessions and a dozen of the top playbooks to scale from Flexport, Brex, Talkdesk, Intacct, PatientPop, Aaron Ross, and so many other SaaS leaders!! SEE YOU THERE! Grab a final ticket -> HERE. The post 943+ SaaS Founders, CEOs and Execs Coming to SaaStr Scale NEXT THURSDAY in SF!

Scaling 33

Scaling SaaS 33

Totango

AUGUST 22, 2019

When you meet a customer’s expectations, you make them happy. That’s the basic concept behind customer satisfaction. Sometimes, however, the potential value of your product or service outstrips customer expectations. Though the customer may be content, you can find ways to exceed expectations, thereby providing a service that truly provides the value a customer needs. .

Customer Lifetime Value 79

Customer Lifetime Value Onboarding Customer Success Metrics 79

CustomerSuccessBox

AUGUST 22, 2019

Did you know that the difference between ordinary and extraordinary companies is 70% MRR? . Ordinary companies have around 60% MRR retention while extraordinary companies have 130% MRR retention rate. That is a massive difference which can either lead to stagnant growth or exponential growth of the company. I bet you would love to be a market leader in your field.

Retention 56

Retention Churn Pricing Customer Success 56

Andreessen Horowitz

AUGUST 22, 2019

The recent Capital One data hack and breach that compromised sensitive information for 106 million people, including 140,000 Social Security numbers and 80,000 bank account numbers, was executed by a single hacker who exploited a well-known vulnerability in cloud-based SaaS …

Cloud 78

Cloud Startup Banking SaaS 78

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