Wed.Feb 05, 2020

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8 Finance Mistakes Growing SaaS Businesses Make and How to Fix Them

SaaSX

While many of these mistakes or potential issue items are likely to be more prevalent in a business with a lean (or essentially non-existent) finance team, we’ve seen large businesses deal with many of these same challenges. Here are the top 8 mistakes I see most frequently (along with some potential fixes if you are dealing with any of these issues within your own business!).

Finance 118
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Our Customer Onboarding Process: How We Customize Onboarding for 10,000+ Customers

Groove HQ

Here’s how we optimize our customer onboarding process to cater to all our customers’ needs. The post Our Customer Onboarding Process: How We Customize Onboarding for 10,000+ Customers appeared first on Groove Blog.

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What Does a Successful Payment Gateway Integration Look Like?

Agile Payments

Ideally, organizations looking for a Payment Gateway Integration for SaaS start considering their options far in advance of the new application going live. Or in the case of an existing application, far in advance of the need to flip the switch on for the payment processing functionality that the new payment gateway integration will be supporting.

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The Equality, Inclusion and Balance Guide to 2020 SaaStr Annual!!

SaaStr

We’re almost there! The biggest and best SaaStr Annual ever — March 10-11-12 in the SF Bay Area. Each year, we work to improve our commitment to putting on one of the most inclusive events in Cloud and SaaS. This year, the team has put together a detailed guide on some of the key sessions, workshops, events and more that are part of our Equality program.

Cloud 229
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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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Top 10 Affordable Shared Hosting Services

SaaS Metrics

Introduction A quality shared hosting service should not cost an arm and a leg. However, with so many cheap hosting providers out there each claiming to be the best, if often becomes difficult to pick the right one. We have already covered things to consider when buying a shared hosting plan and key differences between different types of hosting services in a separate post.

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Introducing the New Consumer Support Portal

FastSpring

One of the core values at FastSpring is: We succeed when our customers succeed. This is more than just words, it shapes the way we make decisions and operate as a business. To that end, not only do we provide award-winning customer service to our seller community, but we also devote resources to support the consumers that purchase the digital products and goods that our sellers offer.

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Premium pricing examples, definition, and expert insight

ProfitWell

So, you’re setting out with your company’s first product offering. The SaaS field is intensely competitive, and like everyone else, you’re looking for a sales strategy that will help your product bring in more revenue than your competitors. One simple way of doing this is to just charge more for your product—also known as premium pricing. Product quality, and the perception of that quality, reigns supreme in SaaS.

Pricing 67
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InfoWorld’s 2020 Technology of the Year Award winners

IT World

InfoWorld’s 2020 Technology of the Year Award winners Image by IDG Are you digitally transformed yet? If “digital transformation” means anything, it means taking advantage of the latest innovations in software development, cloud computing, data analytics, and artificial intelligence to improve your business. Yes, it’s all about the software and the data these days.

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5 Reasons Why You Should Submit a Speaking Proposal for BIG RYG

ChurnZero

5 Reasons Why You Should Submit a Speaking Proposal for BIG RYG. The Call for Speakers is OPEN for all 2020 BIG RYG Speaking Opportunities! When developing sessions for BIG RYG , our primary goal is to – Speak Simply, Be Real and Challenge the Audience. We want to have fun while keeping gimmicks to a minimum. We aim to help CS professionals excel in their career and understand what it takes to deliver exceptional ongoing customer value at all levels of your organization.

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How to Build an Experimentation Culture for Data-Driven Product Development

Speaker: Margaret-Ann Seger, Head of Product, Statsig

Experimentation is often seen as an aspirational practice, especially at smaller, fast-moving companies who are strapped for time and resources. So, how can you get your team making decisions in a more data-driven way while continuing to remain lean and maintaining ship velocity? In this webinar, Margaret-Ann Seger, Head of Product at Statsig, will teach you how to build an experimentation culture from the ground-up, graduating from just getting started with data-driven development to operating

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Shopify’s Take on the Strategic Power of Platforms to Drive Growth and Innovation [Podcast]

OpenView Labs

Brandon Chu, VP Product & GM of Platform at Shopify, came from an entrepreneurial background and built his ‘own flavor’ of product management. Learn how he thinks about the strategic benefits of building a platform, what Shopify’s underlying product philosophy is, how they think about competing with applications built on their platform and more.

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Quibi spends big at the Super Bowl

ProfitWell

Today, we're eyeing the most coveted thing every salesperson wants. Plus, marketing master, Jay Acunzo, on the hidden benefits of irrelevant projects. And finally, we spotlight Quibi again after they spend a cool $5.6 million on a super bowl spot that has people asking, "What's a Quibi?". Your top subscription news. Becoming a pipeline pro. Mixmax , the email app that extends Gmail's functionality and amps up productivity for customer-facing teams, drops a blog post on “tips for building the mos

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CRM vs spreadsheet: 11 signs it's time to migrate from spreadsheets to a CRM

CloseSaaS

It’s time for the showdown: CRM vs spreadsheet. Which one does your business really need?

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How to Choose the Right SaaS Co-Marketing Partner

Cobloom

C o -marketing allows SaaS companies to pool their efforts together to achieve a shared goal: engagi ng with potential buyers in the most cost-effective way possible. However, before you can reap the rewards of a successful co-marketing campaign , you first need to identify the right partner (or partners). With thousands of potential companies to choose between, this task sounds far easier than it actually is.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Answering the Top 5 Questions on How to Use LinkedIn

Sales Hacker

In my years of working in sales, I’ve tackled thousands of questions regarding the use of LinkedIn. Most can be summed up by one statement: “This is all so overwhelming….”. But, the truth is, LinkedIn and LinkedIn Navigator are unbelievably powerful tools that aren’t as complicated as they seem. In both, data and algorithms can be leveraged for your professional gain, and anyone can capitalize on their benefits — even at the most basic levels, without being an expert.

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Measuring the Impact of Your Developer Relations Team

OpenView Labs

It’s often said that you can’t improve what you can’t measure. But what if the thing you want to improve seems impossible to measure? DevRel (Developer Relations) is definitely one of those things that’s challenging to measure, mostly because it’s sometimes hard to define, but also because some elements of DevRel don’t lend themselves to quantifiable measurement.