Thu.Jan 09, 2020

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Netflix Quietly Perfected Their Pricing. Here’s What You Can Learn.

OpenView Labs

Editor’s Note: This article was first published on January 25, 2018. . You know the story. Back in 2011, Netflix restructured their pricing in a big way. They unbundled streaming plans from the traditional DVD-by-mail business, increasing the price of the combined offering from $10 a month to $16 a month. And they rebranded their DVD-by-mail business to Qwikster.

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Why Securing User Interactions Is Critical for SaaSOps Security

BetterCloud

This article is excerpted from BetterCloud CEO David Politis’s new book, The IT Leader’s Guide to SaaSOps (Volume 2): How to Secure Your SaaS Applications. To learn more and get a copy, click here. SaaS applications are a double-edged sword. They empower us to collaborate and communicate at scale, which is what makes SaaS so powerful, but at the same time, these very interactions can introduce new liabilities and formidable challenges into your environment.

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Top 5 Must Have FinTech Solutions in 2020

SaaSOptics

What if I told you that we have 1 full-time finance team member managing revenue operations with over 80 employees and 650+ customers? Yes, you read that right. One person to manage expense reports, commissions, billing and invoicing, cap tables, revenue recognition, deferred revenue and more. But how is that even possible? The answer may lie in choosing the right FinTech stack for your business.

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Should Google acquire Salesforce?

SaaStr

Q: Should Google acquire Salesforce? Maybe. It would move the needle. A key question for the Cloud infrastructure leaders (Amazon, MSFT, and Google) is how deep do they want to go on the application layer. The PaaS layer is huge and has become a bit of an oligopoly of a Big 3. The application layer though is even larger, depending on how you define it.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Dissecting outbound sales with Aaron Ross and Jeremy Donovan on The “Hey Salespeople” podcast

Predictable Revenue

An effective outbound machine – from your outreach, to your meetings, follow ups, even compensation plans – is a holistic process. Too often we think of outbound sales as a collection of piecemeal artifacts, typically with email templates occupying the most important position. Where are we without effective emails, right? The post Dissecting outbound sales with Aaron Ross and Jeremy Donovan on The “Hey Salespeople” podcast appeared first on Predictable Revenue.

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How to cultivate presence and show up on every sales call with Zentap’s Kyle James

Predictable Revenue

At the core of that clarity, and James’ growth, is the ability to achieve a consistent state of presence in every aspect of the job – that means in every call, every demo, and every CRM update. The post How to cultivate presence and show up on every sales call with Zentap’s Kyle James appeared first on Predictable Revenue.

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Evan Rachel Wood Joins Us at 2020 SaaStr Annual!

SaaStr

The point of SaaStr Annual is to learn. March 10-11-12 in SF Bay Area. To learn how to scale. Faster, with less stress, and more success. We’ll have 300+ speakers and workshops. 3,000+ braindates and mentoring sessions. And 1,000+ VCs. Everyone, sharing their mistakes, learnings, and the playbooks to success. But having fun is also important.

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Progressive Decentralization: A Playbook for Building Crypto Applications

Andreessen Horowitz

Crypto founders have a unique challenge in front of them. In addition to building a product that people want, they also need to consider how that product can successfully run in a decentralized manner — that is, as a protocol … The post Progressive Decentralization: A Playbook for Building Crypto Applications appeared first on Andreessen Horowitz.

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How do you hire account executives that rank in the top 5% of sales reps?

SaaStr

Q: How do you hire account executives that rank in the top 5% of sales reps? You probably can’t yourself hire proven, Top 5% sales reps. I wouldn’t even try yourself. Instead, focus on finding smart sales execs that you believe in and yourself would buy your product from. But a great VP of Sales can. The top 5% of sales reps want two things: They want a real chance to make a lot of mo ney.

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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

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ACH Payment Gateway API

Agile Payments

While the ACH network is still a batch network, utilizing an ACH Payment Gateway API can do wonders for software applications in enhancing their capabilities by communicating with a real-time communication integration. Let's examine some of the modern communication tools available from these ACH gateways.

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Overcome The 5 Most Common Sales Objections in B2B Sales

Sales Hacker

Objections are a part of life in sales, but they can be especially difficult to deal with in B2B sales. Unlike B2C, you’re not always speaking directly with a decision maker, and you have the added difficulty of needing to align your offering with the long-term goals, strategies, and budgets of your prospects. . The best thing you can do is handle objections early and often in your sales cycle.

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Payment Facilitation Providers

Agile Payments

Payment Facilitator Provider: Who do you work to become a Payment Facilitator? A Payment Facilitator or PayFac acts as a the Master Merchant. The Payment Facilitator role is to quickly and easily onboard their sub merchants or SaaS platform users to facilitate credit, debit card and in some case ACH transactions for participants in their payment ecosystem.

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How to Improve Your Customer Expansion Strategy

Totango

Every business needs to grow. However, in today’s customer-centered economy, simply seeking out new customers is not enough. Companies today are instead looking to implement a customer expansion strategy. Customer expansion isn’t about pushing current customers to spend more; rather, it’s about creating extra value that customers will benefit from. Customers are willing to pay for this new value, which helps you increase your company’s revenue.

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Crafting Tomorrow: A to Z of Delighting Customers with Your Product

Ready to build game-changing software fast? Trigent's eBook, "Crafting Tomorrow," unlocks the secrets. Entrepreneurs, product managers, and developers: it's time to bring your vision to life. Tech Accelerator: An on-demand ninja team ready to ideate, validate, iterate, and propel your product at every stage. Master the Product Life Cycle: Identify problems, build solutions, launch, scale, and optimize with confidence.

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IVR Tokenization : PCI Compliance for IVR Payments

Agile Payments

PCI Compliant IVR Tokenization Solutions – Interactive Voice Response for Phone Based Customer Payments. Credit card data is required to be handled in a PCI compliant manner. IVR Tokenization is the process that securely exchanges full credit card number for a non-sensitive replacement value in an IVR Payment Solution.

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The Developer’s Way: How to Work Like a Developer (without learning to code)

Andreessen Horowitz

A former developer and anthropology major, a16z General Partner David Ulevitch has watched developers work for years. And he’s noticed something beyond their coding skills, developers don’t work like “us normals.” They are lazy, and that laziness is a feature, … The post The Developer’s Way: How to Work Like a Developer (without learning to code) appeared first on Andreessen Horowitz.

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IVR Phone Payment

Agile Payments

IVR Phone Payments- 24/7/365 Automated Customer Payment Center.

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Targeting: Effective Ways to Get More Sales for Your Business

Nimble - Sales

The primary goal of every small and midsize business is to increase sales. Everything starts and ends there. If the goal is to increase sales, a business needs to deliver excellent customer experiences and provide quality solutions rather than just focusing on quantity. However, even though these two are essential, there is another thing that’s […].

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10 Red Flags in Integrated Payment Partnerships: Moving Towards a Mutual Benefit

Navigate the complex world of integrated payment partnerships with this essential guide, a treasure trove of insights for software companies. It unveils ten critical red flags to watch out for, from the dangers of hidden fees to the constraints of restrictive contracts. This guide is crucial for identifying potential pitfalls and aligning with the right partners.

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IVR Billing

Agile Payments

IVR Billing - 24/7/365 Automated Customer Payment Center.

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a16z’s Guide to How Science Becomes Engineering

Andreessen Horowitz

Editor’s Note: This post first appeared as an edition of the a16z Bio Newsletter. To sign up for this and other a16z newsletters, please visit our subscription center here. Biology today is where information technology was 50 years ago. … The post a16z’s Guide to How Science Becomes Engineering appeared first on Andreessen Horowitz.

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7 methods to fill serious holes in your sales hiring process

CloseSaaS

You finally found the perfect candidate (or so it seemed). They flew through the interview process, had perfect answers for every question, and charmed their way into the sales position at your business.

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Subscription Services and the Race Towards the Future of Banking

Zuora

This article was originally published in Financial IT UK by John Phillips, General Manager, EMEA at Zuora In the not […]. The post Subscription Services and the Race Towards the Future of Banking appeared first on Zuora.

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Addressing Top Enterprise Challenges in Generative AI with DataRobot

The buzz around generative AI shows no sign of abating in the foreseeable future. Enterprise interest in the technology is high, and the market is expected to gain momentum as organizations move from prototypes to actual project deployments. Ultimately, the market will demand an extensive ecosystem, and tools will need to streamline data and model utilization and management across multiple environments.

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Coffee industry looks to blockchain to brew a better supply chain

IT World

IBM is the latest vendor to provide a blockchain platform for coffee bean growers looking to track their product on its journey to market – and let consumers trace their java back to the farm to discover where and how it was grown. The “ Thank My Farmer ” app is slated to roll out in March and lets users scan a QR code on packages of coffee to trace its journey and send a contribution to support sustainable farming projects in agricultural communities on five continents.

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Thank you for making us number one

Intercom, Inc.

We’re delighted to report that based on 784 customer reviews on G2.com, Intercom has beaten all other live chat tools to become the top ranked choice for sales, marketing, and support teams who want to interact with visitors to their websites and users of their apps. We’re thrilled (and humbled) that so many of our paying customers took the time to leave the detailed and informative reviews that ranked us #1, ahead of worthy competitors like Zendesk, Freshdesk, Drift, and so many others in

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How to Turn Your Site into an Automated Sales Machine

Neil Patel

Want to make more sales? Of course you do. Maybe you’re not hitting the kind of figures you want, or maybe you haven’t even made a single sale yet. Either way, you’re not selling as much as you want to be. But why aren’t you? There are tons of possible reasons here, but I’m willing to bet it’s your website. Even if you have an expertly designed site, it could still be the culprit that’s stealing all your sales.

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Design expert Jared Spool on teaching UX to the next generation

Intercom, Inc.

?. While it might be obvious that there’s usually a team of people collaborating on the vision and creation of good design, this truth applies just as much to the end user – there’ll be more than one person on the receiving end. Good design doesn’t only account for a single persona. Instead, you have to consider all people, all experiences and, crucially, all privileges.

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The Power of Co-Branding and White Labeling in Integrated Payment Solutions

Discover how co-branding and white labeling can transform your integrated payment solution to enhance user experience and build customer trust. This article explores the subtle yet impactful differences between third-party, co-branded, and white-labeled payment integrations, offering critical insights for software companies. It's an informative and strategic guide for those looking to make informed decisions in a competitive market.

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Low-margin work leads to ruin

ProfitWell

On today’s episode, a bit about mindset and margin. Also, social media marketing pro and TedX speaker Teresa Heath-Wareing brings us some insight on connecting with customers—and we are completely on board with her sentiment. Plus, the website features that will win subscribers over. Your top subscription news. Mental margins matter. Justin Jackson , Co-Founder over at Transistor —a platform for podcast hosting that we happen to be big fans of—kicked off 2020 via Twitter in a thoughtful manner.