SaaStr

SEPTEMBER 15, 2019

As you begin to scale and add a sales team, you’ll encounter more and more drama with “bad” customers. These so called “bad” customers from a sales team perspective will include: Folks that share licenses that shouldn’t be. Sales will get mad they aren’t buying more seats. Folks that use SMB or other editions that should be on your more expensive enterprise plans.

Scale 206

Scale SMB Churn Retention 206

Hull

SEPTEMBER 15, 2019

Results Summary. Improve ROI attribution and intelligently measure channel performance by cleaning up marketing lead source data. Prioritize visibility and transparency throughout the company with data-driven dashboards and account-level insight. Simplify reporting and analysis through data standardization. “Hull provides transparency into valuable data that we can actually trust.

Merchant Services 49

Merchant Services Technical Review Data Analysis Technology 49

SaaStr

SEPTEMBER 15, 2019

We now have over 145,000 subscribers to the SaaStr Cloud Daily on Quora , 8,400,000+ views, and are adding thousands of new followers per week. One benefit from Cloud Daily is our community speaks and upvotes their top stories of the week. For this week, here were the top cloud stories, perhaps some that you missed: Jack Ma — the most flamboyant tech founder on the planet, and China’s richest man — steps down from his $460bn Alibaba empire after 20 years. 7.9k views · 32 upvotes · 2

Cloud 119

Cloud Startup Software Development 119

Zuora

SEPTEMBER 15, 2019

Select excerpts from Subscribed Podcast with Krista Anderson-Copperman, Chief Customer Officer at Okta, Inc. The post Subscribed Podcast: Krista Anderson-Copperman, Chief Customer Officer at Okta appeared first on Zuora.

Subscription 40

Subscription Payment Features 40

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Innovation

Crafty CTO

SEPTEMBER 15, 2019

I was in England on business—some sort of software event in London, the details long since faded and obscured. But this day, this day … the memories surge back, filling out in technicolor as I write and research, a kind of archaeological dig through both memories and the vast web of resources now at my fingertips about the people, places, and things we encountered this day.

Banking 52

Banking Cloud Travel Engineering 52