Intercom, Inc.

JUNE 8, 2018

Kaizen is the philosophy of continuous improvement. Web businesses searching for product market fit think they can follow this philosophy just by shipping code. But shipping code doesn’t mean that you’re making any significant product improvements. Similarly you can make undeniable improvements to parts of your product and get no response or appreciation for it.

Scale 223

Scale Startup Product Marketing Engagement 223

Chart Mogul

JUNE 8, 2018

Our own Nick Franklin spoke to Christoph Janz of Point Nine Capital at the fourth edition of our inaugural event series, held in Berlin at Point Nine's headquarters. Berlin was our biggest Mogul I/O event so far — thanks to everyone who came out to hear the talks, enjoy the discussion and see an excellent fireside chat between Nick Franklin and Christoph Janz.

Venture Capital 84

Venture Capital Software Review Scale Startup 84

Claudiu Murariu

JUNE 8, 2018

Trying to sort out retention on its own is like hoping to solve a medical issue by dealing with the symptoms alone, while ignoring what caused it in the first place. A quick fix leads to shallow short-term results. You might win back a few customers, but the main issue lies somewhere else. Retention: the everlasting worry of most companies I’ve recently had the chance to work on retention campaigns for two very different companies: a medium-sized company with clients ranging from consumers to sm

Churn 40

Churn Onboarding SaaS Payments Payment Services 40

Chart Mogul

JUNE 8, 2018

This week: Is your churn problem actually an onboarding problem, a comprehensive Domo S-1 breakdown and how startups die from their addiction to paid marketing. In SaaS Roundup, we comb through the noise to find you only the best SaaS-flavored reads of the week — just our top three. You can also receive SaaS Roundup in your email inbox every Friday — just drop your email here and you’ll receive the next issue.

SaaS 40

SaaS Scale Onboarding Churn 40

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Innovation