SaaStr

APRIL 9, 2020

The #1 question founders seem to be asking each other is “What are you seeing?” We’re going to do more on this at SaaStr. Two new reports from HubSpot and SAP from today are interesting. Hubspot sells primarily to SMBs, and SAP is very enterprise, so the inputs are very different. What is HubSpot seeing? Well, according to them, new deal creation across their 70,000+ customer base fell 23% the week of March 30 : That’s a good proxy for what is happening generally in new d

Cloud 251

Cloud Enterprise Retention Revenue 251

Andreessen Horowitz

APRIL 9, 2020

Gaming has dominated the entertainment industry, now eclipsing both film and music. As the CEO of the game development company Unity Technologies and the former CEO of Electronic Arts John Riccitiello is at the forefront of a $139 billion industry … The post How Gaming is Changing the Media Landscape appeared first on Andreessen Horowitz.

Entertainment 118

Entertainment Technology Development Mobile 118

SaaStr

APRIL 9, 2020

We are gearing up with almost 8,000 registrants already for our first large virtual event, SaaStr Summit: Bridging the Gap on April 22. We’ll have 20+ of the top leaders in SaaS sharing their tactics and learnings in pushing through these crazy times. After the big success of our webinar on The Current State of Venture Capital with Byron Deeter, he’s back at SaaStr Summit and has brought one of our all-time favorite SaaStr speakers, Jeff Lawson of Twilio.

Venture Capital 169

Venture Capital Scaling SaaS 169

Adhere Creative

APRIL 9, 2020

We’re all experiencing a drastic change in how we live our lives. For me, anyway, it still doesn’t seem real. Everyday I wake up and forget what we are going through. Before my feet hit the floor, reality sets in.

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Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Innovation

User Pilot

APRIL 9, 2020

The one or two short questions you ask in your welcome screen. The NPS survey. The small feedback window. The exit (or churn) survey. What do all of them have in common? They are the so-called microsurveys – and more and more SaaS companies are using them to collect valuable data – often right in their products. Why? Today, you can’t build your products ‘off plan’ – you need to tailor and constantly adapt them to the needs of your users.

Underperforming Technical Team 98

Underperforming Technical Team Churn Scale Onboarding 98

Sales Hacker

APRIL 9, 2020

90 million senior-level professionals and 63 million decision makers now use LinkedIn, yet only 1% of LinkedIn users share content on a regular basis. Clearly, they don’t have a solid LinkedIn engagement strategy. But here’s the thing… Unlike other platforms, LinkedIn isn’t saturated with content. There’s still time for professionals to take advantage of this platform.

Engagement 79

Engagement Social Media Leadership Technical Review 79

Andreessen Horowitz

APRIL 9, 2020

Developing new drugs is incredibly hard. That’s why, despite superhuman efforts from the industry, we’re still looking at 12-18 months minimum before we can realistically hope for a vaccine for COVID-19, and probably months before there’s a proven viable drug … The post Drug Discovery in the Age of Coronavirus appeared first on Andreessen Horowitz.

Development 71

Development Healthcare Engineering 71

Chargebee

APRIL 9, 2020

We decided to hit pause, sat with our leaders with a cup of coffee and tried to understand the business impacts and future implications of this pandemic.

Management 59

Management SaaS Business 59

Zuora

APRIL 9, 2020

Every week, we bring you the top stories and analyses from the global Subscription Economy. What Subscription Businesses Know About Keeping […]. The post Subscription Economy News: Week of 04/06/2020 appeared first on Zuora.

Subscription 52

Subscription Payment Features Business 52

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Revenue

Chargebee

APRIL 9, 2020

Finding Success in Chaos: Preparedness in Times of Corona and Post-corona

Customer Success 84

Customer Success Strategy 84

ProfitWell

APRIL 9, 2020

Times are unprecedentedly turbulent. Let’s face it—the confusion of a global pandemic is difficult enough, let alone adding a spiraling economy into the mix. Nevertheless, among the chaos, I have been inspired and impressed in seeing communities come together during this time of crisis. Whether it’s local communities supporting restaurants and healthcare workers, or communities of entrepreneurs and operators banding together to help one another weather this storm.

Subscription 52

Subscription Payment Features Healthcare Software 52

SaaS Metrics

APRIL 9, 2020

Many small companies find it challenging to scout skilful and experienced candidates for a particular job opening. Most of these company owners or managers are confronted with herculean tasks of reviewing forwarded applications, interviews a large number of candidates, and negotiating salaries, as they are time-consuming for the business. Dwelling on these processes can hurt the work-flow of the business, thereby, slowing down productivity and profit-making.

Interviewing 52

Interviewing Business Management 52

ProfitWell

APRIL 9, 2020

Today, product-led pros answer the hardest hitting questions (truly, they're "stumpers"). And we find some good news amid the grim, which proves there's always opportunity amid a crisis. Listen wherever you get podcasts: Top B2B SaaS news. Dorsey's dough goes considerably far. The latest with Twitter CEO Jack Dorsey is gaining huge traction across the ‘net, as he took to Twitter on Tuesday to pledge $1 billion of his Square equity to something called Start Small LLC to fund global COVID-19 relie

Interviewing 52

Interviewing Education B2B Subscription 52

Speaker: Margaret-Ann Seger, Head of Product, Statsig

Experimentation is often seen as an aspirational practice, especially at smaller, fast-moving companies who are strapped for time and resources. So, how can you get your team making decisions in a more data-driven way while continuing to remain lean and maintaining ship velocity? In this webinar, Margaret-Ann Seger, Head of Product at Statsig, will teach you how to build an experimentation culture from the ground-up, graduating from just getting started with data-driven development to operating

Development

SaaS Metrics

APRIL 9, 2020

Online casino games have changed the nature of gambling. They allow gamblers to play anywhere, anytime, without any restrictions or the pressures of casino crowds. It is also a wonderful way to pass the time. Notwithstanding one’s level of play, it is important to learn how to win at these games before starting out. Pick an Online Casino Platform Before you begin, ensure that the platform you are on is legitimate.

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Intercom, Inc.

APRIL 9, 2020

Around the world, with offices closed and people staying at home, most of life is happening online now. That means brick-and-mortar shops are learning on the fly to take their businesses digital, and folks at home are pushing their utilities and SaaS products to the brink. It’s the perfect storm that produces a swell of people who need to get in touch with customer support.

Customer Support 245

Customer Support Healthcare Sales Hiring Travel 245

SmartKarrot

APRIL 9, 2020

Role: Customer Success Manager Location: Indianapolis, Indiana. Organization: Ovation.io Ovation.io is growing rapidly and expanding its Customer Success teams in Indianapolis, IN. As a Customer Success Manager at Ovation, your work is paramount to their success. Their rapid growth and the complex nature of their product make CSM’s key to fostering adoption, driving client satisfaction and preserving customer retention.

Customer Success 10

Customer Success Technical Review Software Review Systems Review 10

OpenView Labs

APRIL 9, 2020

I’m not going to sugarcoat it: Unless you’re Amazon, Instacart or Zoom, you should be worried about your business right now. Outside of making some quick moves to ensure you have enough cash runway , you should also be checking in with your customers and assessing your relationship with them. This might be simple enough if you’re selling to an enterprise audience and you have a customer success manager, an account manager and an account executive assigned to each of your accounts.

Sales Hiring 53

Sales Hiring Business Churn Consulting 53

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Revenue

Teamgate

APRIL 9, 2020

Content marketing has shown incredible results for businesses. For example, content marketing results in a 62 percent lower cost than standard marketing by three times as much. The first thing you have to do is to develop a marketing plan for content. You can take the first step towards successful content marketing material this year with a good plan.

Content Marketing 52

Content Marketing Strategy Marketing Social Media 52

Teamgate

APRIL 9, 2020

A customer relationship management strategy or CRM strategy is an organizational plan to use CRM software to its optimum level. The software is meant to help increase growth, improve sales, and make customer service a seamless process. It requires your general business strategy to incorporate all sales and marketing as well as customer service input while focusing on the key points that happen during the potential customer conversion journey.

Strategy 78

Strategy Business Sales Hiring Social Media 78