ChurnZero

FEBRUARY 7, 2020

What’s the Job Outlook for Customer Success Professionals? Embarking in an emerging career field like Customer Success brings great possibility—and uncertainty. Will this role have high growth potential? Do companies see the value of my department? Is my experience going to be relevant in the years to come? These are the questions that can onset an existential career crisis.

Customer Success 64

Customer Success Sales Hiring Artificial Intelligence Transportation 64

SaaStr

FEBRUARY 7, 2020

Q: What makes a startup a huge success? My definition of “success” has changed over time. Yours may well too: At first, just being part of something “successful” was enough. Just being part of a hot start-up working with great people. That was all I wanted at first. This was my first start-up job. It was great. Then, I just wanted to be a founder and build something successful and have an “exit”.

Startup 215

Startup Enterprise SaaS Software 215

FastSpring

FEBRUARY 7, 2020

In the US market, 80% of internet users are expected to make at least one online purchase this year. Digital products have created the accessibility for consumers to not only purchase products online but also to utilize them at their own convenience. This makes selling online a lucrative opportunity with almost endless possibilities for growth and success as more and more consumers turn to online for their purchasing needs.

Marketing 78

Marketing Business 78

SaaStr

FEBRUARY 7, 2020

Q: What is the best way to connect and/or share a pitch deck with potential investors? There are 3 basic ways to connect with investors. It’s really just sales — remember that. Albeit a very nichey type of sales. And so you use a modified version of the traditional sales playbook. Don’t play games. Do your homework (like any great sales rep), be present where the prospects are, and put your best foot forward: Top Events.

Startup 184

Startup Investment Sales 184

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Innovation

User Pilot

FEBRUARY 7, 2020

Customer education should be one of your biggest priorities. Why? Because it improves customer retention and reduces churn. That’s every SaaS company’s dream, right? A study by Bain and Co. found that a mere 5% reduction in churn can lead to a profit increase of 25-125%. That’s a massive gain for a little amount of work. One of the biggest reasons that customers churn is that they don’t know how to use your product.

Education 84

Education Churn SaaS Onboarding 84

Sales Hacker

FEBRUARY 7, 2020

This video training was originally presented at the 2019 Sales Hacker Success Summit. In it, Founder and CEO of Xvoyant, Rob Jeppsen, gives you 3 tips to get you focused on the right stuff, so you can streamline your efforts and nail 2020. What You’ll Learn. How to create predictability to have enough deals and a cadence you can count on. The 4 essential sales metrics and the equation that blends them.

Consulting 67

Consulting Leadership Engineering Development 67

Andreessen Horowitz

FEBRUARY 7, 2020

CAR T therapy, the groundbreaking new medicines that uses engineered T-cells to attack cancer, has been so effective in childhood leukemias that we believe it may actually be a cure. But this isn’t just one new medicine, it’s an entirely … The post Building the First CAR T Company appeared first on Andreessen Horowitz.

Engineering 65

Engineering Healthcare 65

ProfitWell

FEBRUARY 7, 2020

Today, we see Apple struggle in the subscription department. Plus, The New York Times hikes its price. for the first time ever. And finally, a pricing AMA (ask me anything) with ProfitWell resident pricing pro, Patrick Campbell. Your top subscription news. Apple subscriptions: what gives? It looks like Apple, although a brand we know and love for trailblazing in this space, could be struggling in the subscription sense.

Subscription 40

Subscription Payment Features Pricing Metrics 40

SaaStr

FEBRUARY 7, 2020

Ep 305: Karen Page is a General Partner @ B Capital Group with a portfolio including the likes of Bird, Branch, Icertis, Evidation Health and Ninja Van to name a few. Prior to joining the world of venture, Karen was a Senior Director at Apple and before Apple, Karen spent an incredible 9 years at Box as a founding member of the executive team, where she was responsible for defining and leading Box’s Industry GTM strategy.

Scale 170

Scale Underperforming Technical Team Investment Sales Hiring 170

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Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

Payments