Mon.May 29, 2023

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Dear SaaStr: How Many Board Seats Do VCs Typically Get?

SaaStr

Dear SaaStr: How Many Board Seats Do VCs Typically Get? Let me try to simplify, generally speaking: 1. Generally, “proportionate” boards are usually seen as fair, and easy to agree to. I.e., if the investors own 20%, and founders 80%, then investors get 1 board seat, that’s it. Founders can have 2 (or more) now, etc. If the investors own 50%, then split the board 50:50 (often with an outside to break a tie).

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Observations Using LLMs Every Day for Two Months

Tom Tunguz

I’ve been using large-language models (LLMs) most days for the past few months for three major use cases : data analysis, writing code, & web search 1. Here’s what I’ve observed: First, coding incrementally works better than describing a full task all at once. Second, coding LLMs struggle to solve problems of their own creation, turning in circles, & debugging can require significant work.

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How I’ve Built a Million-Dollar Business in 3 Years Using the Power of Referrals

Buffer Resources

Landing my very first client was surprisingly easy thanks to the power of referrals. The startup I had been working for had just folded, and I turned to the network of marketing leaders I had built from that job and let them know the types of client work I was looking for: digital brand management, content creation , and paid media strategy. In no time, someone recommended me to a woman who was just starting to build her digital brand—and she’s been a client ever since.

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The Indie Stack: The Ultimate Sales Software Stack for Your Startup

CloseSaaS

All-in-one tools are so last year. Learn about the Indie Stack—5 tools that can maximize your sales efforts and lead to impressive growth for your startup.

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The New Frontier: A Guide to Monetizing AI Offerings

Speaker: Michael Mansard and Katherine Shealy

Generative AI is no longer just an exciting technological advancement––it’s a seismic shift in the SaaS landscape. Companies today are grappling with how to not only integrate AI into their products but how to do so in a way that makes financial sense. With the cost of developing AI capabilities growing, finding a flexible monetization strategy has become mission critical.

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SDR to AE: The 90-Day Guide I Wish I’d Had

Sales Hacker

Key takeaway: Account executive Varenya Penna uses wins and learnings from her BDR-to-AE journey to create the 90-day SDR-to-AE guide she wishes she’d had. Starting your journey from SDR to AE? Bookmark this guide “What does a BDR do, anyway?” my mom asked me. I’d just gotten a job at a company that deals with AI solutions, and I would have to relocate.

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How to Read a Retention Table [+ Different Retention Analysis Alternatives]

User Pilot

Have you ever come across a retention table and wondered what it all means? Cracking the retention table will provide invaluable insights into user behavior and retention. So, if you want to boost your customer retention , you should know how to interpret and analyze the retention table. Reading retention tables is just the tip of the iceberg when analyzing customer retention, and many other beneficial retention analysis alternatives are available.

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China appeals to Japan to halt export restrictions as chip war escalates

IT World

China is urging Japan to repeal restrictions on the export of chip-making technology, citing violations of international and trade regulations. Beijing’s condemnation is the latest development in the ongoing chip war between the US and China , which has seen moves from both nations to thwart each other’s semiconductor manufacturing prowess. The Japanese government’s move to impose a ban on chip exports comes days after China banned the use of Semiconductors manufactured by US-based chipmaker Mic

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TurnKey Holds Innovative Pickleball Tournament in Silicon Valley for Tech CEOs and Investors

TurnKey Labs

At TurnKey Labs, we believe that work and fun can be the perfect match. That’s why we recently hosted the second edition of our high-energy pickleball tournament called “Battle of the Cap Table” in Palo Alto.

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Scaling Your Business with Proven Systems with David Jenyns

Dubb

David Jenyns, the founder of one of Australia's most trusted digital agencies, Melbourne SEO Services, made a name for himself by successfully running the business for over a decade. However, he eventually found himself at a crossroads, feeling trapped by the business's reliance on his presence and yearning to be present for his kids’ The post Scaling Your Business with Proven Systems with David Jenyns appeared first on Dubb Blog.

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How to Energize Customer Adoption of Your Integrated Payments Program

Speaker: Pete Uselman, Director of Partner Experience at Wind River Payments

How happy are you with customer adoption of your integrated payments solution? If you’re like many ISVs, there’s always room for improvement. If you want to increase integrated payments adoption, check out Wind River Payments’ webinar on demand, " How to Drive Customer Adoption of Your Payment Integration ". In this webinar, integrated payments veteran, Pete Uselman, discusses common challenges software companies face in encouraging customers to utilize their payment features and shares the late

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Crafty CTO - Untitled Article

Crafty CTO

CLI tools for working with ChatGPT and other LLMs I installed Simon’s llm, ttok, and strip-tags CLI tools and got them working, great stuff. Haven’t used them yet beyond running variations of his examples, but glad to have this toolkit. Also grabbed shot-scraper, I know that will come in handy. And installed pipx, very cool.

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May 29 – Customer Success Jobs

SmartKarrot

Role: Customer Success Representative Location: New York County, NY, United States Organization: RTM Business Group As a Customer Success Representative, you’ll create and maintain connections with RTM’s top clients to aid in their ongoing success and expansion. Manage project data to aid in the onboarding of new clients and ensure a smooth entry into the RTM ecosystem.

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Crafty CTO - Untitled Article

Crafty CTO

Why I Use Mimestream for Gmail Based on what I’m reading about Mimestream, I’m reconsidering my attitude that “I need a mail app that works with more than just Gmail,” because when I did an inventory and considered importance as a factor, 95% of my important email interactions are from Gmail accounts. I’m thinking I’d use Apple Mail for non-Gmail and Mimestream for Gmail (Mac only for now).

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Everything You Need To Know About Google Tasks!

SmartKarrot

Maximize your productivity with Google Tasks! Discover the most recent features and benefits of this amazing to-do list tool with our simple guide to generating and organizing your daily activities. What Are Google Tasks? Google Tasks is one of the many tools created by Google where you can create a list with self-created tasks and subtasks. These tasks can be assigned due dates and be placed on your Google Calendar.

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Launching LLM-Based Products: From Concept to Cash in 90 Days

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

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Versatiling from n-gons

Crafty CTO

I love geometric math art–and it’s not generative AI! Mastodon user n-gons says he uses the Girih Polygon Pattern Design app (macOS) to create many of his geometric designs.

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Product Management Funnel: 7 Funnels PMs Should Track

User Pilot

What is a product management funnel? What are the different funnels that PMs should track? And why do they matter? If you’re after the answers to these questions, you’re in luck, because that’s exactly what we explore in our article. We also look at how you can harness the power of analytics tools to optimize your funnels. Ready to dive in?

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How to Write Every Day—and Why

Crafty CTO

I had been struggling with wanting to write at least weekly, but failing miserably–monthly at best. The pressure-to-write would build up and up and up, and finally I would put everything else aside to spasm out a long piece. It was not pleasant, but at least I was writing again. Then I came across Mattias Ott’s commentary Writing, Fragments, and the Memex Method , which led me to Cory Doctorow’s piece The Memex Method.

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Building Your Customer Engagement Framework: All You Need to Know

User Pilot

Customer engagement and customer retention go hand in hand. Having a customer engagement framework in place will make it easier to organize your customer engagement efforts and track their results. In this article, we’ll show you what a customer engagement framework looks like, go over the five stages of customer engagement, and look at a few customer engagement strategies that you should use for your own SaaS products!

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7 Essential Criteria for Choosing the Right Payments Partner

Speaker: Brad Pinneke, VP of Business Development at Payrix and Worldpay for Platforms

In this webinar, Brad Pinneke, Vice President of Business Development at Payrix and Worldpay for Platforms, will dive into the 7 must-have criteria for evaluating payments partners, helping you maximize both efficiency and the long-term value of your investment. From assessing technology capabilities to leveraging business development opportunities, this session will give you a clear, actionable strategy to select the right partner for scaling your business.

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Crafty CTO - Untitled Article

Crafty CTO

With the exception of professional rationalists, people today despair of true knowledge.

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How to Calculate Customer Attrition Rate for SaaS? [+Tactics to Lower it]

User Pilot

Customer attrition is unavoidable because all businesses lose customers from time to time. But how can you keep the customer attrition rate at a healthy level? SaaS companies usually follow a subscription-based business model. So it is crucial to retain long-term customers and increase renewal rates. Let’s see how you can calculate the customer attrition rate and the strategies you can use to reduce it.

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