OPEXEngine

DECEMBER 23, 2020

Some SaaS startups develop a form of zero-sum delusion early in their evolution, characterized by the following set of beliefs. Believing that: A customer has a fixed budget that is 100% fungible between ARR (annual revenue revenue) and services. It is in the company’s best interest to turn as much of the customer’s budget as possible into ARR. Customers never think to budget implementation services separately from annual software licensing.

Underperforming Technical Team 52

Underperforming Technical Team Sales Hiring Consulting Forecasting 52

The Daily Egg

DECEMBER 23, 2020

Order management is the Atlas shoulders on which the entire order-to-cash cycle rests. A poorly designed order-to-cash process reflects badly on your business. Customers don’t get their orders on time, get the wrong order, or worse, both. You might also find staff duplicating efforts, poor communication between sales reps, and cash flow problems due to […].

Software Review 334

Software Review Software Management Communication 334

SaaStr

DECEMBER 23, 2020

Ep. 411: Tamar Yehoshua is the Chief Product Officer @ Slack, the company providing a place where people get work done, together. Prior to their direct listing in June 2019, Slack raised over $1.3Bn from the likes of Accel, Thrive, Softbank, Kleiner, IVP, T Rowe, GV, and a16z to name a few. As for Tamar, previously, Tamar was a Vice President at Google, holding product and engineering leadership roles on Google’s most important products, including Search, Identity, and Privacy.

VP of Engineering 221

VP of Engineering Software Review Technical Review Underperforming Technical Team 221

Neil Patel

DECEMBER 23, 2020

“Natural language processing” (NLP) sounds complicated, but its applications are simple. Chances are, you already use NLP dozens or even hundreds of times per day. For example: If you use predictive text on your phone, you’re using NLP. When you search for something on Google , you’re using NLP. If you ask a voice assistant like Alexa or Siri a question, you’re using NLP.

Artificial Intelligence 145

Artificial Intelligence AI Search Scale Marketing 145

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Innovation

Nimble - Sales

DECEMBER 23, 2020

If you’re responsible for finding a CRM to either implement as your very first company CRM or to find the right one to switch to, we feel your pain. Looking for a new CRM is a time-consuming process, and it oftentimes starts with comparing the market leader to other products. We have a lot of […]. The post Nimble vs. Salesforce: the Complete Comparison Guide appeared first on Nimble Blog.

Marketing 121

Marketing 121

Treehouse Technology Group

DECEMBER 23, 2020

When as the last time you used a product that was not produced, marketed, or distributed digitally? It will surely be an effort to think of one. The rapid rate of change the world is seeing in all ways of living and working today is unlike ever before. From the largest conglomerates to startups, every… The post IT Transformation Vs. Digital Transformation appeared first on Treehouse Tech Group.

Startup 105

Startup Artificial Intelligence Marketing Technology 105

Zuora

DECEMBER 23, 2020

Over the past month we’ve had a tremendous effort from ZEOs around the world coming together and giving back to […]. The post ZEO Giving and Holiday Cheer appeared first on Zuora.

98

98

Natalia Luneva

DECEMBER 23, 2020

Apparently I’ve consumed more than 100 books in 2020. Wasn’t my goal. Didn’t try hard to. It just happened. This is almost twice as many as last year. I previously shared my top 10 business books from 2019. Excited to share with you my top 10 picks for this year. 1. Scale: The Universal Laws of Growth, Innovation, Sustainability, and the Pace of Life in Organisms, Cities, Economies, and Companies.

Scale 52

Scale Underperforming Technical Team Sales Hiring Social Media 52

SaaS Metrics

DECEMBER 23, 2020

Many businesses choose to implement a sign-in system on their buildings for a variety of reasons. Many businesses see that their office has a high turnover rate, which requires that the staff ensure their visitors are signed in on a regular basis. Some businesses have an unusually high number of repeat visitors, which requires that they have a system that ensures everyone who walks in is properly accounted for.

Business 52

Business 52

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Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

Payments

Navint

DECEMBER 23, 2020

Acquisition is a long-favored growth strategy for companies across industries. With it often comes the promise of rapid revenue gains, increased customer base, extended product offerings and cost-side synergies. However, as recurring revenue becomes the de facto operating model for many businesses, uniting each organization’s disparate systems, platforms and tools—the vast majority of which have.

Revenue 52

Revenue Strategy Acquisition Business 52

SaaS Metrics

DECEMBER 23, 2020

Technology is the most incredible tool at the disposal of humankind that can open up to a world of great possibilities if utilized appropriately. This piece is going to add more profound value to you on temperature detector. Today’s exploration of sensor technology comes in very handy when offering the best temperature sensors detector and using high-quality material, all in line with various customer specifications.

Technology 52

Technology Strategy Marketing 52

CloseSaaS

DECEMBER 23, 2020

Let’s focus on the system: sales performance management, its main components, and why it is essential.

Management 52

Management Sales 52

SaaS Metrics

DECEMBER 23, 2020

Recruiting the best possible employees is essential for the success of a business. In today’s environment, when more and more companies are expanding globally, it may be necessary to look for new talent in different countries. And it’s never as easy as one can imagine. However, it doesn’t mean that you or your HR should give up on the task. Recruiting global talents has many benefits, and they often exceed the challenges of the hiring process.

Business 52

Business 52

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Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

Revenue

SmartKarrot

DECEMBER 23, 2020

Role: VP of Customer Success Location: Jersey City, NJ, US Organization: Infobip As a VP of Customer Success, you will increase renewal rates and reduce churn. Assist the Sales organization by expanding revenue in key accounts through cross-sell and upsell. Influence future lifetime value through higher product adoption, customer satisfaction, and overall health scores.

Customer Success 10

Customer Success Technical Review Scale Social Media 10

Sales Hacker

DECEMBER 23, 2020

Let’s address the elephant in the room – there are just too many sales resources available to know what’s good and what isn’t. The increased interest in personal and professional development has created a cottage industry of experts claiming their book, podcast, or webinar is the only thing standing between you and success in your career. But finding out which of these tools are the real deal?

Scale 80

Scale Sales Hiring Sales Social Media 80

SmartKarrot

DECEMBER 23, 2020

The customer success niche in itself could be seen as a daunting task, if not dealt with in the right manner. It can make your day even longer and mundane with the never-ending customer complaints barging into your space. Hence, it is the need of the hour to build resilience in your respective customer success teams. In order to render your clients nothing short of perfection, you will need to have a team that constantly strives towards cooking a stellar customer experience.

Underperforming Technical Team 10

Underperforming Technical Team Customer Success Consulting Churn 10

SmartKarrot

DECEMBER 23, 2020

Engaging with a product can be as instantaneous as disengaging. Yes, you heard that right! Signing up for a subscription is as easy as logging out from the same. That is when a customer win-back strategy comes into force to keep the ball moving. Imbibe a brand-new approach where you start looking at them as customers even when they walk out of your door.

Strategy 10

Strategy Social Media Churn Retention 10

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If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

Payments