Wed.Sep 29, 2021

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Everything you need to know about dynamic heatmaps

The Daily Egg

Analytics has become a crucial part of improving our website’s overall performance. From understanding how many visitors come to your site, where. The post Everything you need to know about dynamic heatmaps appeared first on The Daily Egg.

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Customer Success Metrics That Matter to Investors 

SaaSOptics

We partnered with Fulcrum Equity Partners to get the inside scoop from investors on which customer success metrics they look for and why.

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Gmail vs. Outlook: Which works better for business?

IT World

Some people will tell you that social media, chat platforms, and videoconferencing have replaced email as the most important means of communication in the workplace. Don’t believe them. Email remains the lifeblood of business and will do so into the foreseeable future.

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10 Best Practices for Joomla SEO

Neil Patel

Getting your business active online has never been more critical. Yes, even if you’re a brick-and-mortar brand, you need an online presence. Research shows that 87 percent of shoppers start their product search through digital channels—and missing out on prospective leads is a loss for any business. While looking around for a content management system (CMS) to help improve the traffic to your website, you’ve probably come across Joomla.

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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The Five Main Benefits of Automating your Accounts Receivable Process

Chargebee

What are the 5 main benefits of Accounts Receivable (AR) automation and why do you need an intelligent revenue system to automate your AR?

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Don’t Sit With Failure: Leadership Lessons with Anna Baird

Sales Hacker

powered by Sounder. It’s not every day you get to interview your boss at the same time that a performance review notice comes in from HR. We had a fantastic and candid conversation with Anna Baird , CRO at Outreach (and, yes, our boss), about owning failures and adapting to permanent remote work life. Join Anna, Mary, and Harish as we discuss: How Anna went from studying tigers in China to being the only CRO at a CEO party.

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Dropbox’s 'Capture' feature embraces async video

IT World

Dropbox has created a video message tool that lets users record and send short clips to colleagues, one of three new features aimed at connecting distributed workers. With Dropbox Capture, users record short films of up to five minutes using their webcam, with options to also record their screen, create a GIF, or send a voice message. The content, which is uploaded to the user’s Dropbox account, can be sent to colleagues via a hyperlink and viewed or accessed on demand.

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Can Inflation Beat PKT Cash Crypto?

SaaS Metrics

The sudden rise in popularity when it comes to cryptocurrencies has left a lot of people wondering about what money is. There are many answers to the question, but there is nothing that can satisfyingly explain it so that everyone can agree upon it. The modern description for it is that money. Read more. The post Can Inflation Beat PKT Cash Crypto? first appeared on SaaS Metrics.

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Apple’s latest right-to-repair trick is delightfully evil

IT World

The right-to-repair is a crucial enterprise IT issue, as it always has been. Whether that means using a large IT operation’s team or one of the third-party repair providers that have been contracted to help, the demand that enterprises exclusively use one vendor to fix anything is abhorrent. And one can’t mention abhorrent without mentioning Apple’s repair history.

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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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The Rapid Growth of the Construction Industry and the Role Technology Has Played

SaaS Metrics

The fascination with new building technology rests in its ability to speed up and enhance the quality of development within the industry. The most recent technologies frequently go above and beyond this to be more eco-friendly, build homes in novel ways, construct roads with cutting-edge techniques, and work with better stability. As. Read more. The post The Rapid Growth of the Construction Industry and the Role Technology Has Played first appeared on SaaS Metrics.

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BrandPost: Going Beyond Backup: Acronis True Image is Now Acronis Cyber Protect Home Office

IT World

After nearly two decades, one of the most recognizable software brands is getting a new name. Acronis True Image, the leading personal cyber protection solution, is changing its name to Acronis Cyber Protect Home Office. Changing the name of such a well-known product is never an easy decision for a business. Acronis True Image built a loyal following and substantial brand equity since its initial launch.

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Building bots for success: The custom bot that saved logistics platform Stuart over 2.5k hours per week

Intercom, Inc.

It’s more evident than ever that the key to strong, scalable customer support that both delights your customers and moves the needle for your business boils down to one thing: creating a support experience that strikes the right balance between being personal and efficient. If your support team is answering question after question as they roll in, scaling your support and driving bottom-line business impact will be a challenge.

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SaaS Sprawl: What It Means and How It Impacts Business

SmartKarrot

The manner in which we use software today has taken a drastic change from the previous times. That is mainly due to the evolution of SaaS (software as a service) and how that has become a standard application delivery. While it is a given that the SaaS applications have gifted us with many advantages over disadvantages, such as quicker time to value, minimized vendor management and enhanced accessibility, relationships and scalability as well.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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When Over 50% of Your Prospects Go Quiet — Here’s How to Get Them Talking Again

Sales Hacker

As a sales leader, your prospects mean everything to you. Think the feeling’s mutual? Of course not. Your SDRs are the tenth sales rep they’ve spoken to that week. Even when your reps get a conversation started, prospects are prone to ghosting. After prospects reply to the rep’s initial email, only about half will respond again. The rest get distracted, bored, or busy — ultimately leaving your reps hanging.

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Sep 29 – Customer Success Jobs

SmartKarrot

Role: Director of Customer Success Location: Cincinnati, OH, US Organization: Vector Solutions As a Director of Customer Success, you will drive the service strategy and accountable for performance and customer satisfaction. Develop and implement effective strategies for ensuring client engagement and adoption. Manage enhancement requests and work with the technical team to implement changes.