Wed.Jun 26, 2019

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The Dunning Process: How to Recover Lost Revenue with Profitwell

ProfitWell

The term “dunning” sounds less than inviting (potentially why it's an overlooked process for many subscription businesses). That and its reputation as a process that both customers and companies hate to deal with. Nevertheless, dunning is a process you have to work at. A great dunning process is the best way of finding out why a customer account is not sending you payments.

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About 70% of SaaS Unicorns Are New Versions of Existing Categories of Software

SaaStr

Ok this isn’t the most profound SaaS post of all time, but now that there are 100+ public SaaS companies and unicorns, we can finally answer a question — is it better to start a company that remakes an existing category, or that creates a new one? Well, actually maybe we can’t answer that question. What we can say is that about 70% of public SaaS companies are applications that are new versions, new entrants, in well established categories: You can quibble with the New Category

Software 256
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Tips and Insights from People Who’ve Built Successful Shopify Stores

The Daily Egg

Thanks for Making Crazy Egg a Shopify App Store Staff Pick! In honor of Crazy Egg being listed as a Shopify Staff Pick from June 26 – July 3, we thought we’d take some time to share what the Crazy Egg community has learned about building an excellent business on Shopify. If you’re interested in […] The post Tips and Insights from People Who’ve Built Successful Shopify Stores appeared first on The Daily Egg.

Business 273
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So you want to give a Ted talk?

Intercom, Inc.

There’s a lot of content and advice about giving presentations out there. Some of it’s really useful, some of it not at all. Intercom has been holding events for years now, from large scale World Tours to more intimate Building Intercom events, with our founders, leaders and teammates delivering acclaimed talks on everything from building software to scaling your customer support team.

Education 215
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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Do most SaaS companies pay their sales reps their commissions on a monthly or quarterly basis?

SaaStr

It’s simplest probably to tie the commission payments to the quotas. If reps have monthly quotas, pay them monthly. If they have quarterly quotas, pay them quarterly. At the end of the day, most SaaS start-ups: start off paying monthly, but sometimes / often only once cash is actually received ; and. move to quarterly once they are at scale. Later, once you have 20–2000 sales reps, a Sales Ops department, good modeling software, etc. … you’ll end up likely with both a fair amount of complexity i

Scale 158

More Trending

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Why do most entrepreneurs under price their offering?

SaaStr

Because (1) we aren’t trained sales leaders, and (2) we worry most about not losing the deal. Founders know the value of a key logo can be 10x-100x the value of the contract itself. Closing those first 10, 100, 200 customers proves your value, your reason to exist, demonstrates traction, etc. When we finally get a good lead, we just don’t want to blow it.

Pricing 142
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How to be Nimble at Microsoft Inspire 2019

Nimble - Sales

Microsoft Inspire 2019 offers community members more opportunities than ever before to network and cultivate relationships with the people who can have a significant impact on their success. As we kick our Microsoft Inspire prep into high gear, we wanted to share the process we’ve used to secure back-to-back meetings throughout the conference and highlight […].

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Employee Spotlight: Mark Jacobs, Affiliate Marketing Maverick

FastSpring

FastSpring’s Employee Spotlight is a Q&A series that features the hardworking, intelligent, and fun people that make FastSpring great. Get to know the fantastic team behind the ecommerce platform. In this post, we’re featuring our Affiliate Marketing Manager, Mark Jacobs: Q: What’s your role at FastSpring? A: I am an affiliate marketing manager.

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NHS Wales goes all in with Microsoft 365

ITPro

News. Tech giant to give Welsh hospital staff access to its enterprise apps such as Outlook and Teams.

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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

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Why The Sales World Sucks at Earning Referral Business and How You Can Change The Game

Sales Hacker

Everyone seems to be an expert these days on getting referrals. It seems that every blog on the block right now has an article on how to ask for referrals or build a referral program. Too bad most of them lack any actual luster. A solid referral program is not built on a foundation of getting. It’s the reward you naturally receive for giving everything you’ve got to the business relationship you are developing with your prospect or client.

Scale 64
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Microsoft beefs up OneDrive security

IT World

Microsoft today announced changes to its OneDrive storage service that will let consumers protect some or even all of their cloud-stored documents with an additional layer of security. The new feature - dubbed OneDrive Personal Vault - was trumpeted as a special protected partition of OneDrive where users could lock their "most sensitive and important files.

Mobile 61
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How to Personalize at Scale

Sales Hacker

After another 12 hour day of prospecting on October 1, 2015, I laid on the floor of my studio in downtown SF, stared at the ceiling for about an hour, and asked myself 3 questions that would forever change the trajectory of my career in Sales Development: 1. Is sending “boilerplate” templates getting me the results that I want? 2. Do I typically respond to emails with no personalization?

Scale 62
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Top Five Highlights From Salesforce Connections 2019

CloudKettle

This month the CloudKettle team attended Connections; one of the largest annual Salesforce events. Connections brought. The post Top Five Highlights From Salesforce Connections 2019 appeared first on CloudKettle.

B2C 60
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Crafting Tomorrow: A to Z of Delighting Customers with Your Product

Ready to build game-changing software fast? Trigent's eBook, "Crafting Tomorrow," unlocks the secrets. Entrepreneurs, product managers, and developers: it's time to bring your vision to life. Tech Accelerator: An on-demand ninja team ready to ideate, validate, iterate, and propel your product at every stage. Master the Product Life Cycle: Identify problems, build solutions, launch, scale, and optimize with confidence.

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Juniper’s Mist adds WiFi 6, AI-based cloud services to enterprise edge

IT World

Mist, now a Juniper Networks company, has rolled out an artificial-intelligence, cloud-based appliance and a WiFi 6 access point that together aim at helping users deploy smart, high-density wireless networks. Leading the rollout is the Mist Edge appliance that extends Mist’s cloud services to the branch and lets enterprises manage the distributed Wi-Fi infrastructure from a central location. .

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SaaS Content Marketing: What’s Really Working In 2019 [DATA]

Ryan Berg

What’s really working in SaaS content marketing in 2019? I wanted to go beyond best practices, and look at how the fastest growing SaaS companies are using content right now. I analyzed 15,729 pieces of content from the fastest growing SaaS start-ups and uncovered: Or jump to the insights now! My intent going into this research wasn’t to do a broad quantitative analysis of the industry.

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Demo-litions: The New Live Video Series Coming Your Way

Sales Hacker

The better you are at running demos, the faster your career grows in sales. Just 30–60 crucial minutes…. But they can make or break your career as a B2B sales professional. What’s weird is how simple they appear. To an untrained eye, a demo is a demo is a demo. And it makes sense when you realize that the difference between good and great is incredibly subtle.

B2B 53
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a16z Podcast: Damage-free Genome Editing — What’s Next in CRISPR

Andreessen Horowitz

Two recent scientific journal papers show what’s possible when CRISPR moves from cutting DNA tool to a full-fledged platform — expanding its toolkit for medicine across R&D, therapeutics, and diagnostics: “ Transposon-encoded CRISPR-Cas systems direct RNA-guided DNA integration ” in …

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10 Red Flags in Integrated Payment Partnerships: Moving Towards a Mutual Benefit

Navigate the complex world of integrated payment partnerships with this essential guide, a treasure trove of insights for software companies. It unveils ten critical red flags to watch out for, from the dangers of hidden fees to the constraints of restrictive contracts. This guide is crucial for identifying potential pitfalls and aligning with the right partners.

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The four-step process to finding a CRM solution that works

CloseSaaS

Bad CRMs. You know the type: clunky interface, obsolete features, massively user-unfriendly, too technical for your sales team, the list goes on.

Sales 52
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How do you increase expansion revenue quickly?

ProfitWell

This week, Ed Laczynski from Zype asks us a key question to understand an important mechanism in growing a subscription company: How do you increase expansion revenue, and quickly? Yet, expansion revenue isn’t the easiest metric to increase, so to answer this question we looked at just under four thousand subscription companies. Here’s what we found.

Revenue 45
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5 Steps to Building a Strong Developer Community

OpenView Labs

Since joining OpenView as Venture Partner a few months ago, I’ve had many conversations with founders around the intersection of product led growth (PLG) and community. I find myself answering a similar set of questions about how to build a developer community the right way on a daily basis, so I hope this article is helpful to those looking building a community around their product, project or company.

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How to Turn ASC 606 into a Transformation Opportunity

Zuora

by Steve Judge, VP, Finance Transformation, CDK Global, LLC with Angela Ngo, Product Marketing Director, Zuora You can look at […]. The post How to Turn ASC 606 into a Transformation Opportunity appeared first on Zuora.

Finance 40
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Addressing Top Enterprise Challenges in Generative AI with DataRobot

The buzz around generative AI shows no sign of abating in the foreseeable future. Enterprise interest in the technology is high, and the market is expected to gain momentum as organizations move from prototypes to actual project deployments. Ultimately, the market will demand an extensive ecosystem, and tools will need to streamline data and model utilization and management across multiple environments.

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Hired’s Switch to Subscription [Podcast]

OpenView Labs

John Kelly is the Head of Global Revenue at Hired and has been in the enterprise software space for over 25 years. On this episode, John gets into how and why Hired changed their pricing model from pay as you go to subscription. Learn how they knew the switch would work, the trickiest customers to convince and how the change impacted their growth. ?.

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Why online security training is more important than ever for your team

SaaS Metrics

In recent years, small-to-medium businesses (SMBs) have been a preferred target for cyber attacks. The problem is compounded by several reasons. For one, many small business owners believe themselves to be under the radar of cybercriminals, which is entirely false. Hackers prefer small business targets almost exactly because of this “ it couldn’t happen to us” belief, therefore catching SMBs entirely by surprise.

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Bio Newsletter: June 2019

Andreessen Horowitz

Get this monthly update from the a16z Bio Team: sign up here. .

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CRM Product Management is the New Black

Teamgate

Is CRM product management the new kid on the sales block? Without the benefit of detailed CRM product management you’ve already put yourself at a disadvantage. At least that’s what’s being said, and here at Teamgate we’ve got ears on the ground. The word on the streets is that being product management savvy is the new silver bullet for smarter selling.

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The Power of Co-Branding and White Labeling in Integrated Payment Solutions

Discover how co-branding and white labeling can transform your integrated payment solution to enhance user experience and build customer trust. This article explores the subtle yet impactful differences between third-party, co-branded, and white-labeled payment integrations, offering critical insights for software companies. It's an informative and strategic guide for those looking to make informed decisions in a competitive market.

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How Content Marketing Can Help Increase Hourly Rate of Your Custom Software Company

Kraftblick

With the correct approach to content marketing, you can get more leads as well as increase prices for your services. In this article, we explain what custom software companies can do to make their content marketing efforts bring better clients (the ones with bigger wallets). According to “ IT Outsourcing Statistics 2017/2018 ” by Computer Economics, the percentage of total IT budget being spent on outsourcing in the United States and Canada rose from 10.6% in 2016 to 11.9% in 2017.