Wed.May 04, 2022

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Google responds to EU data rulings with new Workspace controls

IT World

Google Cloud has announced a new set of Sovereign Controls for users of its Workspace productivity software , aimed at allowing organizations in both the public and private sector to better control, limit, and monitor data transfers to and from the European Union. The changes look to have come in response to a range of recent European Union efforts to better protect the personal data of members when using cloud services, following the collapse of Privacy Shield.

Data 82
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Mailchimp Review

The Daily Egg

Mailchimp is one of the best-known marketing automation platforms on the market, thanks to its hefty advertising budget. The platform promises to. The post Mailchimp Review appeared first on The Daily Egg.

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When to Go Multi-Product in SaaS

SaaStr

Roughly — very roughly — you want to be multiproduct in SaaS by the time you have 10,000 customers. For enterprise, this could be $300m-500m in ARR. For multi-market, this could be $100m in ARR. For SMB, it could be $20m-$30m in ARR. — Jason BeKind Lemkin #???????????? (@jasonlk) April 29, 2022. So a top theme across SaaStr CEO interviews since 2017 or so, and across our 5 Interesting Learnings series with public SaaS companies, is … when should you go multi-product?

Scale 249
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Asana Vs. Monday

The Daily Egg

When you get project management software, you want to know it can handle your business’s workflow. Both Asana and Monday.com have their. The post Asana Vs. Monday appeared first on The Daily Egg.

Software 278
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Beyond the Basics of A/B Tests: Innovative Experimentation Tactics You Need to Know as a Data or Product Professional

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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5 Key Data Points about the Early Venture Market in Q1 2022

Tom Tunguz

AngelList published their quarterly state of venture report. I wrote down five data points that struck me: Q1 2022 was the most active quarter ever in Angellist history, and likely venture history. The term sheets signed in November and December closed in Q1, which may buoy these figures. In addition, late-stage investors moving into the seed stage market also buttress these stats. 83% of rounds in Q1 were up-rounds, which is statistically identical to Q4. late-stage market prices have declined

Data 216

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The Great Resignation puts pressure on those who stay behind

IT World

Office workers are starting to feel the pain of the Great Resignation , as increased workloads and the strain of repetitive tasks has pushed up to 70% of employees to consider quitting their jobs in the next six months. That’s according to enterprise automation software company UiPath’s 2022 Office Worker Survey , which collected 5,000 responses from office workers across the US, UK, France, Germany, India, Australia, and Singapore.

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Why the Time Is Right to Disrupt Defense and Aerospace

Andreessen Horowitz

These are edited highlights from a recent Clubhouse discussion among Hadrian founder and CEO Chris Power, a16z partners Katherine Boyle and Marc Andreessen, and Not Boring newsletter author Packy McCormick. The dialogue here is part of a broader discussion that touches on a number of issues related to launching a modern manufacturing business, including software.

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Mosyle introduces new MDM services for Apple enterprise

IT World

Apple’s continued growth in enterprise IT is again reflected in the news that Mosyle has introduced new business-focused MDM services and secured $196 million Series B funding. It shows the rapid extent to which the Apple in the enterprise space continues to effervesce. The enterprise growth zone. “Over the past year we’ve aggressively rolled out innovative security and management features that used MDM as a medium to extend protection to other layers of the device," Mosyle founder and CEO Alcy

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Nimble Two-Way Contact Sync for Microsoft 365

Nimble - Sales

We are so excited to announce Nimble’s two-way sync with Microsoft 365 contacts! The Nimble Team is committed to regularly improving our CRM and integrating it into the tools you use daily like Microsoft and Google Email productivity suites. One way we strive to do that is by making managing contacts even easier. Here’s a […]. The post Nimble Two-Way Contact Sync for Microsoft 365 appeared first on Nimble Blog.

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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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Tech firms face unionization push, as Amazon and Apple workers organize

IT World

The recent efforts by workers at Apple and Amazon to undertake high-profile attempts to organize represent something of a departure from the norm for a sector that’s long been averse to worker unions. “The tech industry has, by and large, resisted unionization since its beginning,” said Thomas A. Kochan, a professor at the MIT Sloan School of Management and faculty member of the MIT Institute for Work and Employment Research.

Scaling 85
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BetterCloud’s Jim Brennan Chats With Cybernews About the Ongoing Challenge of Securing SaaS

BetterCloud

It’s no secret to anyone that the way most of us work has changed forever. But as we’ve seen since the beginning of the COVID-19 pandemic, many IT organizations have been overwhelmed by the complexity of managing and securing large SaaS environments—especially those that haven’t embraced an automation-first, zero-touch IT mindset. Cybernews recently chatted with Jim Brennan, Chief Product Officer at BetterCloud, about how IT can provide a best-in-class software and security experience to your em

SaaS 52
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The Blueprint To Building An Iron-Clad Business Case For Your Customer Success Scale Strategy

Valuize Consulting

Rally Your Organization Around A Strong CS Scale Strategy. In the vast majority of B2B technology enterprises today, a Customer Success (CS) strategy is firmly in place. However, this strategy often begins and remains as a program that is focused on the minority high ARR customers. As revenue and customers grow, leaders quickly, and sometimes painfully, learn that they need to adopt a proactive approach to their customer engagement and lifecycle that enables their long tail customers through a p

Scale 52
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When SaaS Companies Acquire Communities with James Mayes of Mind the Product

Chart Mogul

Mind the Product is the world’s largest community of product managers. It recently announced its acquisition by Pendo. In this episode of SaaS Open Mic, I speak with James Mayes, the co-founder and CEO at Mind the Product. We talk about why Mind the Product decided to exit, why they sold to Pendo, and what’s … Mind the Product is the world’s largest community of product managers.

SaaS 52
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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Achieving resiliency with Everything-as-a-Service (XAAS)

ITPro

Transforming the enterprise IT landscape

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May 04 – Customer Success Jobs

SmartKarrot

Role: Director, Customer Success Location: Denver, CO, US Organization: Cin7 As a Director of Customer Success, you will lead the digital-first Customer Success function, focusing on driving product adoption, a positive customer experience, and empower the thousands of existing customers to thrive. Grow and develop a high-performing global team that is motivated, engaged and lives the company values.

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Built for you: New channels of communication, improved reporting, and much more

Intercom, Inc.

As omnichannel experiences become more important to consumers and CX becomes a key differentiating factor for businesses, our product team has made it their mission to increase those capabilities within the Intercom platform. With that in mind, our new April features focus on increased and more efficient channels of communication, access to the right data to influence the way you grow and scale your business.

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How Product Managers and Customer Success Managers Can Empower Each Other??

SmartKarrot

It is 2022, and we would be surprised if teams are not inter-connected and empowering each other. There is a lot common between the product team and the customer success team. Well, products are made for customers. And customers use products. Apart from this, the two teams also complement each other. If teams work in isolation, it will not be of any value addition.

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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

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Top 3 Ways To Add Animated GIFs In Emails: Make Your Emails Attractive And Powerful

How To Buy Saas

What are GIFs in emails? Pronounced as (g-ee-ei-fs) The GIFs(Graphics Interchange Format) are bitmap image format. It is a type of image sequence, but with rather low quality, or reduced size of images and short animations. In the recent years of online communication, animated GIFs have gained great popularity. To make the emails appear creative and fun, one must find ways to insert such animated GIFs.

Cloud 52
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10 Productivity Hacks Customer Success Managers Can Learn from C-Suite Executives?

SmartKarrot

The C-Suite in any company is one of the smartest executive groups. Becoming a C-Suite executive is not an easy task. The task of managing a company is also with the C-Suite executives. A study by Harvard Business Review shows that a CEO attends 37 meetings and works for an average of 62.5 hours (about 2 and a half days). Top executives like the CEO, CFO, and more manage their time using certain simple principles and tactics.

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11 Best Email List Cleaning And Verification Services In 2022

How To Buy Saas

If you’re doing email marketing, you’ll need to use email list cleaning services to make sure you’re getting the most out of your contacts while reducing bounces and spam complaints. For companies who depend on digital marketing efforts with a major emphasis on email-based deliverables, these email cleansing services can be extremely beneficial.

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Unlocking Growth in the Internet Economy: a Perspective from Stripe Head of Invoicing, Suzanne Xie (Video)

SaaStr

No matter how innovative a product might be, a business can only succeed if it enables its customers. But, as a business grows, teams may find that this success hinges on overcoming one final hurdle: building a financial stack. Suzanne Xie kicked off her journey in SaaS as the Founder and CEO of Lightwell. These days, as the business lead for invoicing at Stripe, Xie has earned her own stripes in navigating the unique challenges of building and thriving in the SaaS marketplace.

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Monetizing Analytics Features

Think your customers will pay more for data visualizations in your application? Five years ago, they may have. But today, dashboards and visualizations have become table stakes. Turning analytics into a source of revenue means integrating advanced features in unique, hard-to-steal ways. Download this white paper to discover which features will differentiate your application and maximize the ROI of your analytics.