IT World
FEBRUARY 3, 2022
Chances are, you don’t have a hybrid work policy. Many companies don’t have any written policy for working outside the office. Those that do probably have a remote work policy. Going without any policy at all is ill-advised. Policies protect the company, improve morale, foster better culture, help employee retention, improve cybersecurity, and provide other benefits.
The Daily Egg
FEBRUARY 3, 2022
Setting up a virtual call center is the perfect way to conduct business for many companies. By connecting work-from-home agents all over. The post How to Set Up a Virtual Call Center appeared first on The Daily Egg.
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SaaStr
FEBRUARY 3, 2022
Q: Dear SaaStr: If I Hire a CEO for My StartUp, How Much Equity Do They Get? There’s no magical answer, but for venture-backed start-ups, for years VCs have aligned on around 6%-8% equity for a non-founder / outside CEO. As you approach IPO and very late stage, that often goes down. And if they join earlier, sometimes it’s more, as more dilution is coming.
Predictable Revenue
FEBRUARY 3, 2022
Moeed Amin joins discusses how founders can establish a customer-centric outbound sales infrastructure for profitable growth. The post Helping Founders Establish The Right Sales Infrastructure For Growth appeared first on Predictable Revenue.
Speaker: Timothy Chan, PhD., Head of Data Science
Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.
Intercom, Inc.
FEBRUARY 3, 2022
Sometime in the 1980s, businesses started outsourcing their call centers to specialized companies in lower-cost locations to reduce operational costs. And further along the line, customer support started being treated as a cost center – a necessary, but non-profitable part of a business. Today, more and more businesses are realizing the true bottom-line impact of creating great customer experiences.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
Sparktoro
FEBRUARY 3, 2022
Eureka! I just had a great idea for a blog post… or wait. maybe it’s short enough to be a Twitter thread. Y’know what? Twitter’s easier. I’ll just post it there. The instant dopamine hit of likes and retweets. The mystery of whether and when I’ll get replies.
IT World
FEBRUARY 3, 2022
Apple’s decision to allow “unlisted apps” in its App Store marks a major departure from the company’s decade-plus approach for app distribution and management. And while it might help the company bolster its enterprise push, Apple could find itself facing even more competition from other mobile device management (MDM) players.
Trujay
FEBRUARY 3, 2022
In our world of heavy technology, customer feedback is present on many internet sites, but manual analysis is cumbersome and even impossible at times. Implementing an automated system to analyze this data is the difference between success and failure for many companies. How did our customers receive our product launch? Did they adapt to […]. The post 5 Ways to Use Customer Sentiment Analysis appeared first on Trujay: Migration & Integration Solutions.
IT World
FEBRUARY 3, 2022
Windows devices that aren’t connected to the Internet for up to eight hours at a time are "very unlikely" to successfully update fully and properly, a recent Microsoft investigation revealed. Microsoft program manager David Guyer wrote in a recent blog post that devices need a minimum of two continuous connected hours, and six total connected hours to install “quality and feature updates.
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Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.
OpenView Labs
FEBRUARY 3, 2022
As part of our last three annual finance and operating benchmarks surveys, we’ve asked nearly 2,000 startup founders and leaders of B2B SaaS businesses this simple question: “What’s keeping you up at night?”. It’s one of my favorite questions, even though it’s really not a financial or operating metric at all. . This data point isn’t like our typical benchmarks.
IT World
FEBRUARY 3, 2022
As if recent revelations about NSO Group weren’t bad enough, yet another Israeli firm — QuaDream — has now been accused of using the same hack to undermine iPhone security. QuaDream also used the hack, Reuters claims. A Reuters report has the details: QuaDream made use of the same flaw to commit similar attacks against iPhones. The company is smaller than NSO Group, but also sells smartphone hacking tools to governments.
Sales Hacker
FEBRUARY 3, 2022
Uncover five reasons your company is not attractive to SDR candidates and what you can do NOW to change that. Based on insights from 30,000 SDR candidates and our esteemed panel, you’ll walk away from this convo with action items to make your company the one SDR candidates can’t wait to work for. The post 5 Reasons Top SDRs are Looking Elsewhere ?? appeared first on Sales Hacker.
Groove HQ
FEBRUARY 3, 2022
Ready to start the next Amazon? Or maybe just a side project for supplemental income? We're here to help you get started. The post How to Start an E-commerce Business from Scratch appeared first on Groove Blog.
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Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.
IT World
FEBRUARY 3, 2022
Black tech professionals in the US consistently experience systemic barriers to growth that lead to shorter-than- average tenures in their roles compared to their non-Black peers, according to a report released this week by Russell Reynolds Associates, a top-tier executive search and management consultancy, and Valence , the leading community to connect and empower Black professionals.
Groove HQ
FEBRUARY 3, 2022
Setting up an ecommerce customer support team? We'll help you structure it for success, retention, and efficiency. The post Guide to Setting Up E-commerce Customer Support Teams appeared first on Groove Blog.
SaaS Metrics
FEBRUARY 3, 2022
Before it became the biggest company in the video game industry, Valve started humbly back in 1996. They were funded by Gabe Newell and Mike Harrington and based their headquarters in Washington. Their first game came in 1998, and it was nothing but the awarded and praised Half-Life, which sold more than. Read more. The post Valve: The software giant that can’t succeed in hardware first appeared on SaaS Metrics.
Valuize Consulting
FEBRUARY 3, 2022
NDR Is Your MVP. Net Dollar Retention is the most important valuation metric in the technology industry. With all new and 80% of historical software vendors now operating on subscription-based business model (Gartner, 2018 ), the adoption of subscription and consumption revenue models has achieved dominance. If you look at the most valuable B2B technology companies today (think Snowflake, SentinelOne, and Bill.com), you’ll notice a common theme that unites them all – an unwavering focus on
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If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.
SaaS Metrics
FEBRUARY 3, 2022
Did you know that experts predict that before the decade ends, the global market for Computer Numerical Control (CNC) machines will reach a valuation of billions of dollars? Hence, to take advantage of the growing trend of technological innovation, it’s believed that numerous industries have started to adopt CNC machining as an. Read more. The post Computer Numerical Control (CNC) Machining: How Does It Work?
CloseSaaS
FEBRUARY 3, 2022
Hiring a sales consultant takes time and preparation—learn the best steps to prep, find, and evaluate a sales consultant and see real, long-term results.
SmartKarrot
FEBRUARY 3, 2022
Role: VP Customer Success – BetterUp Care Location: Remote, San Francisco, CA, US Organization: BetterUp As a VP of Customer Success, you will build and lead a world-class customer success organization for BetterUp Care. Develop a scalable elegant and innovative customer success playbook that sets clients up for success and maximizes the value of BetterUp Care offerings.
SaaSOptics
FEBRUARY 3, 2022
MRR calculations aren’t governed by set rules, which makes them difficult to manage. Using a tool like SaaSOptics will help you optimize your calculations and set you up for long-term success. Monthly Recurring Revenue (MRR) is one of many ways to measure your predictable revenue stream. Its primary purpose is to permit performance reporting across dissimilar subscription terms (e.g.
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Think your customers will pay more for data visualizations in your application? Five years ago, they may have. But today, dashboards and visualizations have become table stakes. Turning analytics into a source of revenue means integrating advanced features in unique, hard-to-steal ways. Download this white paper to discover which features will differentiate your application and maximize the ROI of your analytics.
SmartKarrot
FEBRUARY 3, 2022
Working in a customer success department is like putting your hands on fire. There is still a lot to be learned about this field. But early reviews suggest that customer success still must pass a litmus test to survive in the corporate world. This is especially true if it has gained recognition amongst the C-Suite executives in an organization. . So, what are some of the questions that can help a B2B SaaS (Software as a Service) company determines the value of customer success as a department i
OpenView Labs
FEBRUARY 3, 2022
Editor’s Note: This article first appeared on VentureBeat here. You can find fast-growing software companies in almost any vertical, but there are certain characteristics they all share. To find out which of these features are most common, OpenView surveyed over 500 SaaS companies ranging from pre-revenue to $100 million in ARR. Here’s what we learned: 1.
Frontegg
FEBRUARY 3, 2022
Authentication is the practice of verifying the identity of users or other entities as part of an access control system. A microservices application has multiple, independent services, each performing a specific predefined function. In this article, we’ll discuss the primary challenges of authentication in a microservices architecture, approaches you can use, and common techniques such as SSO and JWT. .
SmartKarrot
FEBRUARY 3, 2022
Brazil’s SaaS landscape is bustling, thanks to the number of innovative startups that entered the horizon in recent years. In an attempt to know more about the SaaS environment in Brazil, we have researched the best SaaS companies in Brazil and came up with a list of 20 SaaS companies in Brazil. Here’s the list for you –. 1. Ambar. Ambar is a Brazilian SaaS company that offers digital solutions to companies operating in the construction industry.
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Navigate the complex world of integrated payment partnerships with this essential guide, a treasure trove of insights for software companies. It unveils ten critical red flags to watch out for, from the dangers of hidden fees to the constraints of restrictive contracts. This guide is crucial for identifying potential pitfalls and aligning with the right partners.
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