Tue.Feb 25, 2020

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How Question-Selling Can Triple the Value of Your Service

Predictable Revenue

In sales, the common misconception is that by saying the right thing you’ll win the deal. But what we started to realize after introducing Question-Based Selling (QBS) to our sales organization is that it’s impossible to know what to say without understanding the person and/or organization we were selling to. The post How Question-Selling Can Triple the Value of Your Service appeared first on Predictable Revenue.

Revenue 312
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5 Secrets to Moving Upmarket – How the Right Sales Tax Technology Can Support SaaS Growth

SaaStr

Just like filing your income tax returns or hanging that state-mandated safety poster up in your break room, sales tax is a back-office pain point, not a profit center. . That makes sales tax compliance easy to ignore… until it becomes a problem. . This post will walk you through what SaaS companies need to know about sales tax compliance, how to know when and from which customers you should collect sales tax, and best of all, how to automate sales tax so you can check “Do something about sales

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A Step-by-Step Guide to Growing Your SEO Traffic Using Ubersuggest

Neil Patel

There are a lot of tools out there and a ton of SEO reports. But when you use them, what happens? You get lost, right? Don’t worry, that’s normal (sadly). And maybe one day I will be able to fix that. But for now, the next best thing I can do is teach you how to grow your SEO traffic using Ubersuggest. This way, you know exactly what to do, even if you have never done any SEO.

Mobile 145
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[Watch] How Procurify Scored a Ton of SaaS Demos with ABM & Landing Pages

Unbounce

It’s the kind of mega-growth story anyone starting a software-as-a-service (SaaS) company dreams about. You and a couple of friends have an idea for a product that fits a clear gap in the market. You pitch at a local startup event, which lands you in a growth accelerator, which also leads to your first seed funding. You spend that money hiring and building out the software.

Scale 136
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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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Measuring the Success of RevOps with Armando Biondi

ProfitWell

Episode five of RevOps and Hops is all about measuring the effectiveness of your RevOps strategy with Founder of Adespresso and MailUp , Armando Biondi. You can listen to episodes of RevOps and Hops on Apple Podcasts , Spotify , Google Podcasts , or wherever you get your podcasts. There's also a full video version below so you can pick and choose your own journey.

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Customer Service Ticketing System Magic: We Cut Response Time by 50% Using This Feature

Groove HQ

We went from overwhelmed to well-oiled machine using the magical power of tags. The post Customer Service Ticketing System Magic: We Cut Response Time by 50% Using This Feature appeared first on Groove Blog.

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How to Get Started With SEO for SaaS

Sujan Patel

I’ll be straight with you. SEO for SaaS isn’t that different than SEO for other companies — it’s not as if Google changes the rules based on the type of business you run. That said, I see a lot of SaaS founders out there who are brilliant developers or innovators, but who don’t have the […]. The post How to Get Started With SEO for SaaS appeared first on Sujan Patel.

SaaS 95
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VMware amps up its cloud and data-center security

IT World

VMware this week further integrated and added new features to its security software in an effort to bring unified protection to resources in data centers , and private clouds and public clouds. The company rolled out three new offerings: VMware Advanced Security for Cloud Foundation – an integrated package of VMware Carbon Black technology, NSX Advanced Load Balancer with Web Application Firewall capabilities and NSX Distributed IDS/IPS aimed at offering customers a unified shield for data cente

Cloud 69
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How to Improve the Performance of Your Sales Team

Nimble - Sales

No matter whether it is a small or prosperous company, everybody wants to sell more. But how to achieve that result? How to increase sales team performance? What techniques can be applied to sell more? Let’s have a look at this question in greater detail. What Is Sales Performance? This term means how effective the […]. The post How to Improve the Performance of Your Sales Team appeared first on Nimble Blog.

Sales 87
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Monetizing Analytics Features

Think your customers will pay more for data visualizations in your application? Five years ago, they may have. But today, dashboards and visualizations have become table stakes. Turning analytics into a source of revenue means integrating advanced features in unique, hard-to-steal ways. Download this white paper to discover which features will differentiate your application and maximize the ROI of your analytics.

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5 Signs You May Need to Revamp Your Onboarding Process

ChurnZero

5 Signs You May Need to Revamp Your Onboarding Process. Customer retention and churn prevention starts at the beginning of a customer’s journey with your company in onboarding. This crucial first interaction time between you customer, your product and your team establish the groundwork that can jumpstart success or accelerate failure. . Before we jump into the five signs that you might need to revamp your onboarding process, let’s first take a look at what your onboarding should look like.

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The Three Rules of Freemium

OPEXEngine

I have a bit of a love/hate relationship with the freemium model. Done right, freemium can lead to amazing success. One of the best examples is Dropbox, which Tomasz Tunguz called the “King of Freemium”. What makes the company unique, he argues, is how it transformed its free users into evangelists. “Unlike other SaaS companies, Dropbox spends more of its revenue on engineering than sales and marketing,” Tomasz wrote.

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Product Tip Tuesday: Automatically Expire Public Links in Dropbox by Using BetterCloud Workflows

BetterCloud

SaaS apps are known for making the workplace more collaborative; file sharing is one of the SaaS features that makes this seamless collaboration, both internally and externally, possible. Whether you are sharing a link with a teammate or you’re sending a customer a file, work is easier when you can collaborate with just a few clicks. However, what happens when you share a link with a person, but you don’t want them to be able to access that information indefinitely?

SaaS 52
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Defining Your Customer Journey From Prospect to Champion with Sage People SVP Kathy Lord (Video + Transcript)

SaaStr

Creating champions requires detailed focus on the journey. Kathy Lord, SVP of Sage People explains how asking hard questions, embracing feedback and making personal connections with your customers can move the sales journey from prospect to champion. Want to see more content like this? Join us at SaaStr Annual 2020. Kathy Lord | SVP @ Sage People. FULL TRANSCRIPT BELOW.

Scale 222
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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

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Why this former CRO joined InsightSquared

InsightSquared

Congratulations InsightSquared customers. One month down, 11 more to go to meet and hopefully exceed your 2020 goals. . I am Todd Abbott, the newest member of the InsightSquared Executive Team. I recently joined as President & COO and could not be more excited to partner with our founder and CEO Fred Shilmover to scale the company to its next level of growth.

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Leaders: consider psychological safety

ProfitWell

Today, a bit on vulnerability, humility, and psychological safety at work. Plus, the future of billing—the backbone of any B2B SaaS. And finally, the latest in car subscriptions. (Yep, still a thing.). Your top subscription news. What are we without feedback? Vlad Magdalin , Co-Founder and CEO over at Webflow , is apparently really good at being a vulnerable leader.

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Practical SaaS Retention Strategies That Move the Needle (Part Two)

OpenView Labs

Editor’s Note: This article is Part Two of a two-part series outlining strategies to improve retention. You can read Part One here. . When you’ve exhausted every retention strategy possible and you don’t know what else will make a meaningful impact on churn, what do you do? Look for even more retention strategies? Run the same strategies again in a different way?