Incredo

NOVEMBER 1, 2019

Do you want to grow your SaaS sales team and improve your processes? Here is a collection of 10 resources that will help you: . maintain healthy atmosphere in your Smarketing team, make smart choices regarding your SaaS sales model, strategy, pricing, . build smoother connections both with your prospects through optimized sales process. better understand Inbound, and learn about major tactics that you can implement, master your SaaS pricing page and increase your conversions.

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

Groove HQ

NOVEMBER 1, 2019

When choosing customer service “types,” businesses make one capsizing mistake: they start with channels. Instead, start with customer experience—then work backwards. You could offer many types of customer service—different communication channels to fit different customer’s preferences. For example: Phone Email Live chat Knowledge base Social media In person Forums But, with all those options, the […].

Social Media 64

Social Media Business Communication Customer Support 64

ChurnZero

NOVEMBER 1, 2019

The Fear of Churn. It’s the scariest time of the year – Q4! Will your CS team end the year smiling or sobbing? Here at ChurnZero, we fear churn. And when you fear churn, you fight churn. In honor of Halloween, we asked our own Customer Success team to dig deep into their most frightful memories of customer churn and tell us: Which churn monster do you fear most and why?

Churn 40

Churn Scale Technical Review Customer Success 40

SaaStr

NOVEMBER 1, 2019

Our Twitter + LinkedIn feeds have really taken off, but with so many @jasonlk tweets, it can be a bit … hard to keep up. Let alone follow sometimes. So we’ll do an experiment and put together just the most favorited, the most RT’d, the most viewed SaaStr Short Bites from Twitter. Here are the Top 15+ most viewed Short Bites from October.

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Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Innovation

Nimble - Sales

NOVEMBER 1, 2019

Any salesperson at some point gets the feeling that the market is out of companies and people to sell the product to. As though nothing can be done to get new customers – and this is where lead generation comes in. What Is the Lead in Sales? The sales lead definition is as follows: a […]. The post Lead vs Prospect: Lead Generating and Management appeared first on Nimble Blog.

Management 91

Management Sales Marketing 91

Sales Hacker

NOVEMBER 1, 2019

When it comes to negotiation, the goal isn’t a win… What you want is a win-win. True negotiations are all about coming to a mutual agreement on something where both parties feel like they got something out of the deal. Contrary to popular belief, you don’t “win” a negotiation by making the other person lose. Both parties need to give and get along the way.

Sales 85

Sales Outsourced Development Pricing Management 85

Kellblog

NOVEMBER 1, 2019

Pipeline is a frequently scrutinized SaaS company metric because it’s one of relatively few leading indicators in a SaaS business — i.e., indicators that don’t just tell us about the past but that help inform us about the future, providing important clues to our anticipated performance this quarter, next quarter, and the one after that.

Metrics 74

Metrics Sales Hiring Forecasting Enterprise 74

ProfitWell

NOVEMBER 1, 2019

Remember the old video game SkiFree ? The idea was to ski down the hill as far as possible, avoiding all the trees and rocks and hitting all the jumps. But, inevitably, you’d end up being caught by the ravenous, unrelenting yeti. Players would spend hours trying to outrun that yeti, and most attempts ended in failure. But every so often, you’d discover a strategy that got you just a little bit farther.

Retention 56

Retention Strategy Underperforming Technical Team SaaS 56

Zuora

NOVEMBER 1, 2019

The Battle of the Plus Signs is here! Apple TV+ launched on Friday, and Disney+ is arriving in a couple […]. The post Disney Versus Apple: Who Has The Upper Hand In The Streaming Wars? appeared first on Zuora.

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Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

Payments

OpenView Labs

NOVEMBER 1, 2019

Sometimes, the best ideas come from the most unexpected places. Deputy , for instance, was a reimagining of an in-house tool that took on a life of its own once we combined the core technology with the idea of product led growth and the power of a cloud-based platform. While Deputy officially launched back in 2008, its origin story actually goes back some twenty years.

Software Review 43

Software Review Technical Review Transportation Growth Hacking 43

ReSci

NOVEMBER 1, 2019

We all get writer’s block from time to time, but getting hit right before that important email campaign is a big bummer. Well-written and catchy subject lines can be the difference between a hugely successful campaign and a stinker. So we’re incredibly excited to announce. The post Smart Subject Lines have arrived! appeared first on ReSci.

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Andreessen Horowitz

NOVEMBER 1, 2019

To receive this monthly update from the a16z Bio Team, sign up for our bio newsletter here. . We are entering a new era of engineering our own biology —which means we now have an entirely new therapeutic arsenal to treat … The post Bio Newsletter: The Evolution of Gene Therapy appeared first on Andreessen Horowitz.

Engineering 40

Engineering Healthcare 40

Zuora

NOVEMBER 1, 2019

Subscription business models are gaining momentum in Germany, particularly across Industry 4.0 as manufacturers make the shift from offering traditional […]. The post News Round Up: New Business Models Take Flight in Germany appeared first on Zuora.

Business Model 40

Business Model Business Subscription Payment Features 40

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Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

Revenue

ChurnZero

NOVEMBER 1, 2019

ChurnZero Leads G2’s Fall 2019 Momentum Report for Customer Success Software. Out of 15 solution providers included in G2’s Fall 2019 Momentum Report for Customer Success Software, ChurnZero has received the highest Momentum Score, based on exceptional customer satisfaction and market growth, reinforcing ChurnZero’s position as the pacesetter in the Customer Success industry.

Venture Capital 40

Venture Capital Software Review Technical Review Headcount 40

ProfitWell

NOVEMBER 1, 2019

Today on Recur Now, we talk a new benefit for Amazon Prime members: free grocery delivery. We also see Freshworks wade into the artificial intelligence market, and Lyft dramatically reprices its subscription service. Your top subscription news. Amazon Fresh ditches its monthly fee for Prime members. In an effort to add another perk to the Prime membership and compete with the traditional grocery stores, Amazon Fresh eliminates its monthly fee in favor of free delivery.

Artificial Intelligence 40

Artificial Intelligence Transportation Scale AI 40

CloseSaaS

NOVEMBER 1, 2019

Do you recognize yourself in any of the following statements?

Strategy 52

Strategy Sales 52

SaaStr

NOVEMBER 1, 2019

Here is our countdown to our top ten most downloaded podcasts of all time. Sometimes oldies are goodies, especially when it comes to some of our most downloaded podcasts. Not only were they popular at launch but we continue to see our subscribers go back and listen to them time and time again… Here is our countdown to our top ten most downloaded podcasts of all time.

Technical Review 149

Technical Review Development Team Review Scale Software Review 149

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If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

Payments

Chart Mogul

NOVEMBER 1, 2019

Liam Brennan and his co-founders are using ChartMogul to understand their business, align their team, and double their revenue. What is BusterBox? BusterBox is a monthly subscription box that delivers healthy treats and fun toys for pets to thousands of customers in Ireland and the UK. The mission of the team is to offer products that are naturally produced and that don’t include chemicals that can harm a dog.

Customer Lifetime Value 61

Customer Lifetime Value Subscription Payment Features Churn 61

Kellblog

NOVEMBER 1, 2019

In my last post , I made the case that the simplest, most intuitive metric for understanding whether you have too much, too little, or just the right amount of pipeline is opportunities/salesrep, calculated for both the current-quarter and the all-quarters pipeline. This post builds upon the prior one by examining potential (and usually inevitable) problems with pipeline distribution.

Underperforming Technical Team 70

Underperforming Technical Team Management Metrics Sales 70

Chart Mogul

NOVEMBER 1, 2019

Liam Brennan and his co-founders are using ChartMogul to understand their business, align their team, and double their revenue. What is BusterBox? BusterBox is a monthly subscription box that delivers healthy treats and fun toys for pets to thousands of customers in Ireland and the UK. The mission of the team is to offer products that are naturally produced and that don’t include chemicals that can harm a dog.

Customer Lifetime Value 52

Customer Lifetime Value Subscription Payment Features Churn 52