Mon.Nov 04, 2019

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10 Software Founders Share the 5 Things You Need to Know Before You Start a SaaS

Entrepreneur - SaaS

"Your product is not you, and you are not your product," says this one CEO on handling feedback.

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The Lead Plateau You May Hit Just As It Gets Good. How to Plan Around It.

SaaStr

This post is such an important one, I took a moment update it for 2019. Just when it sarts to get good, again and again, I see the same thing: the number of leads each month stalls out. Many SaaS companies hit an “organic lead plateau” at several phases: When you get Really Big, at some point, every company in the world is Already An Opportunity.

Scale 163
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7 SaaS customer success best practices to implement today

ProfitWell

So you have a great product, but what about the people who use it? I’m talking about your customers—the people up close and personal with your product or service. Your customer base can either make or break your company. It’s up to you to make their experience with your company a great one. Mastering customer success is vital in the subscription space.

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What’s The Important Thing, that is powerful enough to override all your deficiencies?

A Smart Bear

Do you feel the crushing weight of the disadvantages facing every new company? No brand, no features, no customers, no money, no distribution, no search engine rankings, no efficient advertising, no incredible executive team, no NPS, no strategy. How do the successful startups rise above all that? Do they solve all those problems at once, or at least quickly?

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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5 Can’t Miss Sessions from SaaStr Annual 2020

SaaStr

It officially feels like fall to us. The leaves are changing colors, summer clothes are going back in our closets and we’re starting to figure out what sessions we can’t miss coming up at this year’s Annual. With only four months left to go until SaaStr Annual 2020 , we’re already looking at an awesome speaker line-up this year.

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How to sell to non-believers: Turn doubt into trust

CloseSaaS

“Our product works. It saves our customers a lot of money. We can prove it. Heck, we even do a pilot for them when they ask. Afterwards, they see the numbers, the data confirms our claims. But they still don’t buy!What are we doing wrong?

Data 52
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How to Measure Your SaaS Startup’s Customer Success

Cobloom

Customer Success can make or break your SaaS startup, and it’s vital that you champion it right from the early stages, and integrate it into your company from Day One. Why? Simple: a Customer Success strategy, driven by metrics, will provide you with valuable insights into how you’re performing. To understand how you’re doing as a company, and how you can improve and grow, you need to understand how well your customers are doing with your SaaS.

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Privateaser Increases Revenue & Sales-Marketing Alignment with Hull

Hull

Results Summary. Improved segmentation of customer data for more targeted campaigns and reduced time spent on campaigns as a result. Strengthened sales-marketing alignment to eliminate instances of double outreach. Increased monthly revenue closed per account executive by 3x. “Hull has connected our entire tech stack, which has unlocked enormous potential.

Scale 55
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Number 7 on the All-Time Top SaaStr Podcasts: On the Importance of LTV/CAC

Kellblog

Just a quick post to say I’m honored to have made number seven on the countdown of the top ten most downloaded podcasts of all time on the SaaStr Podcast. The podcast in question is an interview performed by Harry Stebbings of The Twenty Minute VC where we sat down to talk about the importance of the lifetime value to customer acquisition cost ratio (LTV/CAC) and why, if you could only know one SaaS metric about a company, that LTV/CAC would be it.

Churn 54
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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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Two Surefire Ways to Get Past Gatekeepers and Talk to CEOs

OpenView Labs

You’re ready to close the big deal. You know what you’re going to say. You’ve practiced your pitch, memorized every competitor’s offering and worked on your negotiation skills. You’re going to absolutely kill this sale. This CEO is going to buy your product. You get on the phone, ready to deliver the best sales pitch of your life.

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5 Ways to Spice Up Your Workflows with Wait for Approval

BetterCloud

While BetterCloud has been many IT admins’ go-to solution for automating onboarding and offboarding, what happens when a process-as-written requires some input from an end user, a manager, HR, or another internal stakeholder? . Perhaps you need a manager to approve a Google Drive transfer, or an HR manager to approve a G Suite account deletion after a legal hold period.

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How Much Money Can You Make From Online Casino Bonuses

SaaS Metrics

There are many reasons why gamblers choose some online casinos over others. It can be a matter of loyalty, branding, or user interface. However, one of the primary factors gamblers consider is the kind of bonus offered by a given casino. Higher or more lucrative bonuses can tempt gamblers to try new online casinos or even new games. The structure of the bonus offered by any online casino is also a factor that prospective patrons consider.

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IBM, Intel, J.P. Morgan and Microsoft join others on new blockchain token spec

IT World

A new specification to allow businesses to create blockchain-based tokens for international trade and finance has been published – and businesses have already tested digital money based on it for cross border payments and settlement. The Token Taxonomy Framework v1.0 (TTF) was developed by more than two dozen businesses and overseen by the Enterprise Ethereum Alliance (EEA).

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Black Friday and Cyber Monday – 3 things to get you on track for 2019 and beyond

ReSci

We've had a busy week here at Retention Science! We hosted a webinar earlier this week, and threw an event for local eCommerce executives just last night, right here in Los Angeles. The post Black Friday and Cyber Monday – 3 things to get you on track for 2019 and beyond appeared first on ReSci.

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10 picky reasons to choose a cloud

IT World

The cloud began as a commodity business. Oh sure, there were small differences like the size of the RAM or the way the virtual CPUs were measured but the cloud offered a seemingly endless supply of seemingly identical machines. They ran the same distros and responded the same way on the command line. And if you snapped your fingers, the cloud service providers would give you root on another.

Cloud 40
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Podcast: BURST Oral Care – Part 2 – Be obsessed

ReSci

We've had a busy week here at Retention Science! We hosted a webinar earlier this week, and threw an event for local eCommerce executives just last night, right here in Los Angeles. The post Podcast: BURST Oral Care – Part 2 – Be obsessed appeared first on ReSci.

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Gallery Ads: Google Blends Images with Search

Adhere Creative

Ever wish you could combine your beautiful display artwork and savvy ad copy into one mind-blowing search ad? Me too.

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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

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What’s In My Stack? (A Look at Reachdesk’s Go-To Sales Tools)

Sales Hacker

What are the tools modern sales teams use to get peak results? Some of our partners have been kind enough to share their sales stack with the community, but we want to hear from other organizations as well. Because let’s face it, there’s no one way to run your sales operations, and there’s no one set of sales tools that works for everyone. In the “What’s In My Stack” series, we’ll feature one brand and look at at the sales technology they use in 5 categories: Intelligence.

Scale 44
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PODCAST 82: Be Fanatic About Connecting With Your Customer w/ Zvi Guterman

Sales Hacker

This week on the Sales Hacker podcast, we speak with Zvi Guterman , founder and CEO of CloudShare. Zvi is a serial entrepreneur. In 2011, he had a board-level disagreement with his shareholders … so he bought them out, to radically focus on his customers. He’s now experiencing 50% growth. On this episode, he discusses raising (or not raising) capital, customer centricity, and he also gives a few tips to sales people looking to gain the attention of the C-suite.

Scale 43