Mon.Nov 04, 2019

10 Software Founders Share the 5 Things You Need to Know Before You Start a SaaS

Entrepreneur - SaaS

"Your product is not you, and you are not your product," says this one CEO on handling feedback. Technology

The Lead Plateau You May Hit Just As It Gets Good. How to Plan Around It.


This post is such an important one, I took a moment update it for 2019. Just when it sarts to get good, again and again, I see the same thing: the number of leads each month stalls out.

7 SaaS customer success best practices to implement today


So you have a great product, but what about the people who use it? I’m talking about your customers—the people up close and personal with your product or service. Your customer base can either make or break your company. It’s up to you to make their experience with your company a great one.

What’s The Important Thing, that is powerful enough to override all your deficiencies?

A Smart Bear

Do you feel the crushing weight of the disadvantages facing every new company? No brand, no features, no customers, no money, no distribution, no search engine rankings, no efficient advertising, no incredible executive team, no NPS, no strategy. How do the successful startups rise above all that?

Driving Discovery and Experimentation in your Organization

Speaker: Teresa Torres, Product Discovery Coach, Product Talk, David Bland, Founder and CEO, Precoil, and Hope Gurion, Product Coach and Advisor, Fearless Product LLC

If you want to build what matters, you can't move forward blindly. But to make progress, you can't let things slow to a crawl while you focus resources on gathering data. This is where continuous discovery and experimentation come in. Join Teresa Torres (Product Discovery Coach, Product Talk), David Bland (Founder, Precoil), and Hope Gurion (Product Coach and Advisor, Fearless Product) in a panel discussion as they cover how - and why - to build a culture of discovery and experimentation in your organization.

5 Can’t Miss Sessions from SaaStr Annual 2020


It officially feels like fall to us. The leaves are changing colors, summer clothes are going back in our closets and we’re starting to figure out what sessions we can’t miss coming up at this year’s Annual.

Cloud 130

More Trending

5 Ways to Spice Up Your Workflows with Wait for Approval


While BetterCloud has been many IT admins’ go-to solution for automating onboarding and offboarding, what happens when a process-as-written requires some input from an end user, a manager, HR, or another internal stakeholder? .

How Much Money Can You Make From Online Casino Bonuses

SaaS Metrics

There are many reasons why gamblers choose some online casinos over others. It can be a matter of loyalty, branding, or user interface. However, one of the primary factors gamblers consider is the kind of bonus offered by a given casino.

How to Measure Your SaaS Startup’s Customer Success


Customer Success can make or break your SaaS startup, and it’s vital that you champion it right from the early stages, and integrate it into your company from Day One. Simple: a Customer Success strategy, driven by metrics, will provide you with valuable insights into how you’re performing.

Gallery Ads: Google Blends Images with Search

Adhere Creative

Ever wish you could combine your beautiful display artwork and savvy ad copy into one mind-blowing search ad? Me too. Paid Advertising

The Magic of Intent: Start Knowing The Goals of Your Users

Speaker: Terhi Hanninen, Senior Product Manager, Zalando, and Dr. Franziska Roth, Senior User Researcher, Zalando

It's important to know your users - what are their preferences, pain points, ultimate goals? With user research and usage data, you can get a great idea of how your users act. The tricky part is, very few users reliably act the same way every time they use your product. Join Terhi Hanninen, Senior Product Manager, and Dr. Franziska Roth, Senior User Researcher at Zalando, as they explain how they were able to reach a new level of user understanding - by taking their user research and segmenting their users by point-in-time intent. You'll leave with a strategy to change how your product team, and organization at large, understands your users.

How to sell to non-believers: Turn doubt into trust

“Our product works. It saves our customers a lot of money. We can prove it. Heck, we even do a pilot for them when they ask. Afterwards, they see the numbers, the data confirms our claims. But they still don’t buy! What are we doing wrong?".

Two Surefire Ways to Get Past Gatekeepers and Talk to CEOs

OpenView Labs

You’re ready to close the big deal. You know what you’re going to say. You’ve practiced your pitch, memorized every competitor’s offering and worked on your negotiation skills. You’re going to absolutely kill this sale. This CEO is going to buy your product.

What’s In My Stack? (A Look at Reachdesk’s Go-To Sales Tools)

Sales Hacker

What are the tools modern sales teams use to get peak results? Some of our partners have been kind enough to share their sales stack with the community, but we want to hear from other organizations as well.

Number 7 on the All-Time Top SaaStr Podcasts: On the Importance of LTV/CAC


Just a quick post to say I’m honored to have made number seven on the countdown of the top ten most downloaded podcasts of all time on the SaaStr Podcast. The podcast in question is an interview performed by Harry Stebbings of The Twenty Minute VC where we sat down to talk about the importance of the lifetime value to customer acquisition cost ratio (LTV/CAC) and why, if you could only know one SaaS metric about a company, that LTV/CAC would be it.

Churn 40

Encouraging Innovation in an Established Product Culture

Speaker: Richard Cardran, Chief Creative Officer and VP Strategy, HIA Technologies

Innovation is both a process and an outcome. The best way to begin innovating your products is by innovating your internal process. We'll explore the challenges, solutions, and hands-on techniques for becoming a successful "agent of change" within a well-established product culture. We'll examine the importance of UX and user-centric feature analysis, the adaptation of Agile Methodologies to the creative process, as well as a way to drive successful culture change for setting expectations and winning approvals with cross-functional stakeholders. Innovation and Leadership go hand in hand. Join Richard Cardran, Chief Creative Officer and VP Strategy, HIA Technologies, as we assess some case studies to see how to lead with a clear strategy well-defined tactics, and an unbiased understanding of the fundamental question: "why are you innovating?"

IBM, Intel, J.P. Morgan and Microsoft join others on new blockchain token spec

IT World

A new specification to allow businesses to create blockchain-based tokens for international trade and finance has been published – and businesses have already tested digital money based on it for cross border payments and settlement. The Token Taxonomy Framework v1.0 (TTF) TTF) was developed by more than two dozen businesses and overseen by the Enterprise Ethereum Alliance (EEA).

Black Friday and Cyber Monday – 3 things to get you on track for 2019 and beyond


We've had a busy week here at Retention Science! We hosted a webinar earlier this week, and threw an event for local eCommerce executives just last night, right here in Los Angeles. The post Black Friday and Cyber Monday – 3 things to get you on track for 2019 and beyond appeared first on ReSci

10 picky reasons to choose a cloud

IT World

The cloud began as a commodity business. Oh sure, there were small differences like the size of the RAM or the way the virtual CPUs were measured but the cloud offered a seemingly endless supply of seemingly identical machines. They ran the same distros and responded the same way on the command line. And if you snapped your fingers, the cloud service providers would give you root on another.

Cloud 40

Podcast: BURST Oral Care – Part 2 – Be obsessed


We've had a busy week here at Retention Science! We hosted a webinar earlier this week, and threw an event for local eCommerce executives just last night, right here in Los Angeles. The post Podcast: BURST Oral Care – Part 2 – Be obsessed appeared first on ReSci

Your 2-Part Metrics Audit for High-Value Products

Speaker: Sam McAfee, Product Development Consultant, Startup Patterns

You know what they say: what's measured improves. As product managers we're in a golden age of being able to get all sorts of metrics and run all sorts of experiments. But what are your measurements and analytics focused on? Are they really truly objective? Do they contribute to the ultimate vision of your product? And is everybody clear on that vision? Join Sam McAfee, Product Development Consultant, as he takes you through a two-part measurement audit. First, you'll learn how to make sure your measurements actually align with your product strategy. And second, you'll learn how to evaluate your culture of using measurements, so future experiments will more consistently provide high-value results.

Privateaser Increases Revenue & Sales-Marketing Alignment with Hull


Results Summary. Improved segmentation of customer data for more targeted campaigns and reduced time spent on campaigns as a result. Strengthened sales-marketing alignment to eliminate instances of double outreach. Increased monthly revenue closed per account executive by 3x.

PowerSpike: From LaunchPad to Accelerator


In 2014 AJ Damiano was a freshman at Syracuse University and an avid gamer. He started PowerSpike with cofounder and fellow students Michael Paris and Eric Rice based on an opportunity he’d observed working for another startup focused on Twitch-hosted, esports competitions.