Mon.Nov 08, 2021

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The New Normal: Today’s Brand Must Elevate Customer Experience to Compete

Totango

The COVID-19 pandemic has forced brands to elevate customer experience to stay competitive. As more consumers turned to e-commerce, more companies had to step up their digital game, in turn forcing SaaS providers to deliver so brands could satisfy their buyers. This accelerated a digital-first customer success transformation that was already in motion before the pandemic.

Branding 103
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4 Takeaways For Founders From Battery Ventures’ “State of the OpenCloud”

SaaStr

Relative to any other sector, the SaaS industry is uniquely transparent. This sharing of best practices means bootstrapped entrepreneurs – from Brazil to Boise – can become “self-taught experts” just by studying freely available playbooks, YouTube videos of sessions from SaaStr’s conferences ( subscribe here ), and slide decks.

Scale 308
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Best Online Writing Courses Compared

The Daily Egg

Online writing courses are a great way to meet a writing goal while connecting with other writers. We evaluated over 40 courses. The post Best Online Writing Courses Compared appeared first on The Daily Egg.

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Top 5 PowerPoint Templates For Sales Presentations

Predictable Revenue

Some of the most astonishing & ready-to-use sales templates that can help you woo the audience and close deals like never before. The post Top 5 PowerPoint Templates For Sales Presentations appeared first on Predictable Revenue.

Sales 147
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Beyond the Basics of A/B Tests: Innovative Experimentation Tactics You Need to Know as a Data or Product Professional

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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Comeet Review

The Daily Egg

Comeet is a solid applicant tracking system, or ATS, that makes collaborative hiring a reality. Its tools enable you to plan, source, The post Comeet Review appeared first on The Daily Egg.

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The New Normal: Today’s Brand Must Elevate Customer Experience to Compete

Totango

The COVID-19 pandemic has forced brands to elevate customer experience to stay competitive. As more consumers turned to e-commerce, more companies had to step up their digital game, in turn forcing SaaS providers to deliver so brands could satisfy their buyers. This accelerated a digital-first customer success transformation that was already in motion before the pandemic.

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Podcast: How Pixel users can get the most out of Android 12

IT World

By rolling out some Android 12 features exclusively to Pixel users, Google gave itself an opportunity to further differentiate its own devices from the rest of the Android pack. New updates, like the Material You interface, give Pixel owners the chance to redesign the look and feel of their phones. Plus, Android 12 and the newly launched Pixel 6 both purport to have privacy-centric changes.

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The New Normal: Today’s Brand Must Elevate Customer Experience to Compete

Totango

The COVID-19 pandemic has forced brands to elevate customer experience to stay competitive. As more consumers turned to e-commerce, more companies had to step up their digital game, in turn forcing SaaS providers to deliver so brands could satisfy their buyers. This accelerated a digital-first customer success transformation that was already in motion before the pandemic.

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Episode Six: Pardon the Pitch

Sales Hacker

Write sales emails like a pro! Kristina and Will will look at common email mistakes (using real examples) and rewrite them so that you can learn what to do differently. Join Kristina Finseth (Director of Growth Marketing at Interseller) and Will Allred (Co-Founder & COO at Lavender) to get TWO perspectives and TWO approaches on real sales emails right here, every week on Sales Hacker.

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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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Investing in Matter Labs

Andreessen Horowitz

A persistent problem in web3 today is the issue of scalability: as blockchains like Ethereum add users and experience unpredictable surges in network demand, they increasingly run into the same hitches of slow transaction times, high gas fees, and reverted … The post Investing in Matter Labs appeared first on Andreessen Horowitz.

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How GitHub Gets 1.3 Billion Visitors From Open Source SEO

Ryan Berg

GitHub is a cloud based code repository SaaS with a suite of software development collaboration tools. According to SimilarWeb, GitHub receives 355M visits a month. As a non-coder only casually aware of GitHub, I assumed the bulk of that traffic was from direct visits from coders and teams using GitHub to collaborate. But it turns out that 1/3 of that traffic comes from organic search.

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What’s past is prologue: When code-signing in Windows 11 goes bad

IT World

Once upon a time in technology, many years ago, Microsoft previewed server software to great fanfare at a meeting of IT pros. The company demonstrated how easy it was to use the software, which would automatically install the server, email server, and Sharepoint server — all in less than 30 minutes. There was one problem: every time Microsoft went to demonstrate the server software, it would fail with an unclear error message.

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How to Calculate Your Cash Burn Rate

The SaaS CFO

Cash is always king. Forget SaaS metrics…no, just kidding. Whether you are a startup or an established SaaS company, cash is always your mind. It’s not just “do I have enough” cash. It’s also where in my company do I invest the cash. Understanding your cash burn rate is a critical factor in how you […]. The post How to Calculate Your Cash Burn Rate appeared first on The SaaS CFO.

Startup 75
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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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How GitHub Gets 1.3 Billion Visitors From Open Source SEO

Ryan Berg

GitHub is a cloud based code repository SaaS with a suite of software development collaboration tools. According to SimilarWeb, GitHub receives 355M visits a month. As a non-coder only casually aware of GitHub, I assumed the bulk of that traffic was from direct visits from coders and teams using GitHub to collaborate. But it turns out that 1/3 of that traffic comes from organic search.

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How to write a BASHO email that gets a response

CloseSaaS

Reaching the hard-to-reach CEO or influencer, or even getting your target customers to actually OPEN your email, can seem to be an impossible task. Here, we share BASHO email tips that make the impossible possible.

Sales 52
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How To Sell Your SaaS Product: 7 Effective Tips

SaaS Metrics

Effective sales are more than just pitching your product. It takes hard work and dedication to build relationships, understand the needs of your customers, and create a plan for growth. With the ever-growing popularity of SaaS, it has become more important than ever for teams to develop effective sales techniques. It requires. Read more. The post How To Sell Your SaaS Product: 7 Effective Tips first appeared on SaaS Metrics.

SaaS 52
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Your Guide to HIPAA Rules for Database Hosting

Trujay

Are you in, or does your business model service, the Healthcare Industry? If so, with HIPAA, pertinent questions are always on your mind, like how much a medical app costs or the average price of HIPAA compliant software. This article will look at questions associated with rules for HIPPA compliance software, define HIPAA, and have a […]. The post Your Guide to HIPAA Rules for Database Hosting appeared first on Trujay: Migration & Integration Solutions.

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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

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59 – How to find a co-founder + Natalie’s new venture – AI writing Tool, with Pankil Shah

Natalia Luneva

I am back! In this episode I’ll share more info about my new company Outranking, what my co-founder and I been working on lately and how to find a co-founder these days (while never actually meeting each other face to face). We talk about the state of AI writing tools and how Outranking can help SaaS companies produce 10x more content. Tune in and check out www.outranking.io.

AI 52
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How Can AI Transform Customer Success?

SmartKarrot

Customer success has a vital role to play in any B2B business. Today, businesses have become quite aggressive, which has become very challenging to compete with customers. . Fortunately, AI has come to the fore. It gives a definite edge over your competitors, which results in better customer success. . As a result, we see more and more B2B businesses across the globe extensively using this amazing technology to maximize their benefits.

AI 10
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4 Creative Ways to Navigate a Career That Starts in Sales

Sales Hacker

In the world of sales, an SDR is a foundational role that offers a kind of sanity check for aspiring salespeople to see if they have what it takes to make it in a high-stakes sales environment. SDRs and BDRs are often young and ambitious, and their investment in these entry-level positions is formative to developing their sales style and shaping the career paths they will choose.

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Pricing Your SaaS by Audience Using FastSpring

FastSpring

98% of SaaS companies experienced positive growth when they made core changes to their pricing models in 2020. As the B2B world continues to integrate SaaS, pricing models are adapting as well. In this blog, we’ll cover how to set up three popular SaaS subscription models using FastSpring: Segment-based pricing Usage-based pricing User-based pricing.

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Monetizing Analytics Features

Think your customers will pay more for data visualizations in your application? Five years ago, they may have. But today, dashboards and visualizations have become table stakes. Turning analytics into a source of revenue means integrating advanced features in unique, hard-to-steal ways. Download this white paper to discover which features will differentiate your application and maximize the ROI of your analytics.