Sun.Mar 19, 2023

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Top SaaStr Content for the Week: SaaStr APAC Sessions, G2’s VP – Asia Pacific, Workshop Wednesday and more!

SaaStr

Each week, we round up our most popular content so you can catch up on anything you may have missed. Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: The Three Valuation Lows in SaaS: 2013, 2016, and 2022 5 Interesting Learnings from Doximity at $450,000,000 in ARR Is Cold Calling Dead? 74% of You Say No! The Unfundable, and Growing Into Your Valuation 11 Basic Tips to Lower Your Churn Rate (Updated) Top Podcasts This Week: 1.

Scale 229
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How to Build Your Startup like Google & Stripe

Tom Tunguz

In late 2021, Office Hours welcomed Claire Hughes-Johnson, former Stripe COO & VP at Google. During that session, she alluded to a book sharing her expertise in building exceptional teams at two of the most successful startups. That book, Scaling People : Tactics for Management & Company Building. is a book a management team could take to an offsite to develop or re-imagine the entire operating system of a business.

Startup 202
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7+ High-Pressure Sales Tactics to Avoid (And What To Do Instead)

CloseSaaS

High-pressure sales tactics can have a detrimental effect on your business. Learn about the danger of high-pressure selling + what to do instead.

Sales 52
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Which Increases Productivity More : The Advent of Personal Computer or a Large-Language Model?

Tom Tunguz

“Our analysis indicates that approximately 19% of jobs have at least 50% of their tasks exposed to GPTs when considering both current model capabilities and anticipated GPT-powered software.” That’s the conclusion from OpenAI’s recent paper “ GPTs are GPTs: An Early Look at the Labor Market Impact Potential of Large Language Models.

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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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7+ High-Pressure Sales Tactics to Avoid (And What To Do Instead)

CloseSaaS

High-pressure sales tactics can have a detrimental effect on your business. Learn about the danger of high-pressure selling + what to do instead.

Sales 52

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Customer Status: The Hidden Motivator You Can’t Ignore

Sixteen Ventures

In Customer Success we’re always concerned with the status of our customers. We keep track of their health score, their adoption velocity, usage, satisfaction, and other metrics that tell us whether or not they’re successful. And while all of that is obviously what we should be looking at in our Customer Success operation, there’s another type of customer status that we very often overlook.

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Why CSM Positioning is so Important (and How to Fix it)

Sixteen Ventures

The customer’s perception of why the Customer Success Manager (CSM) exists in their world, and how the CSM is distinguished from other Individual Contributors (ICs) and Subject Matter Experts (SMEs) the customer will work with, is called Positioning. Think of it as the position the CSM holds in the customer’s mind. Positioning impacts whether the CSM is viewed as strategic (or not), how the customers treat the CSM, whether they listen to the CSM, and whether they’ll hold up their end