Thu.Jan 27, 2022

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Q1 is Your Last Chance to Get the Hires Done You Need for 2022

SaaStr

Q1 is really your last chance to get the hires done you really need for 2022. Even then, you’re still late. But it will be OK if you get ‘em done by March. Add 60-90 days for onboarding and scale-up, they’re at 100% strength by Q3. Best case. — Jason BeKind Lemkin 2⃣0⃣2⃣2⃣ (@jasonlk) January 27, 2022. This is a pretty basic post, but one so many busy CEOs and founders just miss: It’s already almost too late to make the hires you need for 2022!

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Expect Your VP Product to Sign Up for a Lead Quota

Tom Tunguz

Pocus and First Round Capital published the 2021 Product-Led Sales (PLS) report earlier this week. Product-Led Growth (PLG) and PLS are important advances in SaaS growth that have existed for a while , but are coming to the fore more recently because startups who master PLG/PLS enjoy terrifically capital efficient growth because technology supplies leads rather than human effort.

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How CEOs Should Improve the Buying Process to Scale Revenue

Predictable Revenue

Mary Grothe joins the Predictable Revenue podcast to discuss how CEOs can remove friction from the outbound sales process in order to scale revenue holistically. The post How CEOs Should Improve the Buying Process to Scale Revenue appeared first on Predictable Revenue.

Scale 259
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Dear SaaStr: What is The Legal Responsibility To Be Transparent With Investors?

SaaStr

Dear SaaStr: What is The Legal Responsibility To Be Transparent With Investors? It’s a great question. There are very few legal responsibilities for disclosures to investors in U.S. startups in general I’m aware of, other than to hold annual meetings, which can easily be waived or barely complied with. I’m an investor in several startups where I’ve never gotten an update in years.

Startup 226
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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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How do we feel about being called ‘women in tech’?

Intercom, Inc.

Here’s the thing about Women in Tech. For a movement that was created to address the lack of female representation in the industry, it can also play into many shallow debates, preconceived ideas, and harmful expectations. From being the token woman who always gets invited to redeem all-male panels to snide comments about how “she’s just a diversity hire,” the term “women in tech” can sometimes feel more like a burden than a blessing.

More Trending

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Test your outrage over Google's new Topics advertising system

IT World

Google sure has taken an awful lot of heat over its advertising practices lately. But why, exactly? Today, I'd like to explore that. I've concocted a four-question quiz that'll gauge your rage and help determine whether it's aimed at the right source or perhaps misplaced. But first, we need to catch up on what exactly is happening right now and how we reached this point.

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Webhooks: Enabling PLG in SaaS Applications

Frontegg

Webhooks are predefined HTTP callbacks that are making applications more streamlined and user-friendly. These “software hooks” are helping SaaS companies make the shift towards Product-Led Growth by giving users more in-app freedom and reducing the need for cumbersome support emails or calls. Let’s learn more about the role Webhooks are playing in the PLG era.

New CTO 98
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Windows 11 and Android: Rethinking the PC-phone connection

IT World

Disclosure: Most of the companies mentioned are clients of the author. Microsoft just posted an update on Windows 11 that includes several interesting new features. Since we are still early in the Windows 11 life cycle, Microsoft remains focused on adding capabilities rather than pushing them off until Windows 12. (This is the “free gift” period of the operating system’s evolution, and it is often fun, sometimes frustrating, and almost always entertaining.

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B2B Marketplaces ? Financial Operating System (Fintech January Newsletter)

Andreessen Horowitz

This first appeared in the monthly a16z fintech newsletter. Subscribe to stay on top of the latest fintech news. TABLE OF CONTENTS. B2B marketplaces as a gateway to financial operating systems. B2B marketplaces, notably fast-moving consumer goods (FMCG) marketplaces, … The post B2B Marketplaces ? Financial Operating System (Fintech January Newsletter) appeared first on Andreessen Horowitz.

B2B 89
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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

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Podcast: Intel’s $20 billion investment into Ohio chipmaking facility, plus chip shortage updates

IT World

Intel recently announced plans to invest $20 billion into a massive new semiconductor fabrication plant in Ohio. This announcement comes as Secretary of Commerce Gina Raimondo said the U.S. urgently needs to increase domestic chip manufacturing capacity. A recent Commerce Department survey revealed that the ongoing chip shortage was in dire straits late last year, with some manufacturers reporting they had less than five days’ supply of chips.

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Investing in Vesta

Andreessen Horowitz

Buying a home is the largest financial decision most of us will make. A mortgage is almost always necessary to facilitate this purchase. However, this critical financial instrument is one of the most stressful and cumbersome parts of the home … The post Investing in Vesta appeared first on Andreessen Horowitz.

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SaaS Industry Trends Report: Billing and Financial Operations in 2022

Chargify

Everyone wants a glimpse into the future, especially in SaaS. Savvy leaders understand how quickly the SaaS industry shifts and changes. As we saw just. The post SaaS Industry Trends Report: Billing and Financial Operations in 2022 appeared first on Chargify.

Trends 64
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Jamf CEO weighs in on Apple deployments and enterprise security

IT World

“Apple will become the number one device ecosystem in the enterprise by the end of this decade,” Jamf CEO Dean Hager told me while introducing an in-depth enterprise security trends report that enterprises should look at. Apple continues to see incredible growth. The nature of enterprise IT is rapidly becoming multiplatform. Jamf recently shared some details concerning the rapid growth in Apple device deployments it is seeing in business.

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How To Package & Price Embedded Analytics

Just by embedding analytics, app owners can charge 24% more for their product. How much value could you add? This framework from Software Pricing Partners explains how application enhancements can extend your product offerings. You’ll learn: How to take a disciplined approach to pricing The three elements of the Packaging Decision Framework Ways to structure your new embedded analytics offering Download the White Paper to learn about How To Package & Price Embedded Analytics.

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How to Supercharge Customer Success with Effective Customer Education?

SmartKarrot

As a SaaS (Software as a Service) B2B business owner, your ultimate objective is to retain your existing customers, make your existing customers adopt your product, reduce the churn rate, and make your customers successful through customer success. But the most overlapping theme amongst all the things that we have discussed above is customer education. .

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It’s time to talk about time

IT World

Supervisors could supervise by direct, real time interaction. You could have meetings with everyone going into the same room. Spontaneous brainstorming, collaboration, and team-building could take place in the hallway at anyone’s desk or in front of the water cooler. Before networked PCs, working together meant being together at the same time. The upside of same place, same time office work was the ability to have ad hoc, intuitive, and effortless engagement with coworkers.

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Jan 27 – Customer Success Jobs

SmartKarrot

Role: Head of Customer Success Location: San Francisco, CA, US Organization: Fathom As a Head of Customer Success, you will manage and monitor the client-side of the implementation process, delivering best-in-class client service and meeting every milestone. Define implementation best practices, creating an efficient and repeatable model, contributing to and iterating upon Fathom’s Customer Success playbook.

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SaaS Billing Best Practices: 10+ Subscription Strategies for SaaS and Software Companies

FastSpring

Small tweaks to your SaaS billing practices can make a huge impact on the customer experience. For example, Jon Torres — a digital marketing consultant specializing in SaaS commerce — noticed that, for some of his clients, refund requests spiked around renewal time. “It turned out that many refund requests happened because the company had failed to inform customers about their upcoming billing cycle,” Jon told us.

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People, Passion & Perfection: The Key Ingredients for an Awesome Product

Need help launching innovative software quickly? Dive into "People, Passion, and Perfection" and unlock the secrets to building excellent products in the digital age. Fast-track your journey with Tech Accelerator: Agile and Cloud-Native for flexibility & scalability AI-powered innovation for faster results Quality at every step for a flawless user experience See real impact across industries: Healthcare: Empower patients and medical professionals with intuitive solutions Education: Transform cla

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This Marketer Turned Cookie-Cutter Landing Pages Into 120,000+ Leads: Find Out How

Unbounce

“Cookie-cutter” is one of the last things you’d wanna hear when it comes to describing your marketing. “Marked by lack of originality or distinction.” “Exactly like others.” “Not enough attention is paid to individual differences.” In a marketing world where thousands of similar businesses are vying for the same customers, this type of marketing simply won’t cut it.

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MRR Should Really be Called ‘MRRR’ Due to GAAP Accounting Rules

SaaSOptics

This post was originally published on July 27, 2018. Most people in the SaaS world know MRR stands for “monthly recurring revenue.” What many do not know is that despite having the word “revenue” in it, MRR is not actually revenue. MRR could be more accurately described as “MRRR” or monthly recurring revenue representation.

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Account Intelligence to Supercharge Account-Based Everything (Marketing, Sales, and Customer Success)

SmartKarrot

Ever since the emergence of marketing automation, there was always a desire to integrate sales, marketing, and customer success with a level of personalization. . With such attributes, marketers, sales reps, and even CSMs (Customer Success Managers) could directly interact with the potential customers in a manner that they resonate with. To date, the problem has been those sales reps, marketers, and CSMs (Customer Success Managers) could not decipher the target audience and what they wanted.

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5 Best Ways to Create a Positive Customer Experience Using Humor

SmartKarrot

Who does not like harmless fun? You bet everyone, isn’t it? And when you can make your customers’ experience better-using humor, even before. . Humor in customer experience has always been the key to getting emotionally connected with the customers. But, if you do not know where to draw lines, the harmless fun can turn into something unintentionally offensive.

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Embedded Analytics: A Force Multiplier for Business

The possibilities for embedded analytics to drive real value for businesses, end users, and society are as fascinating as they are limitless. No matter the industry, brand after brand is finding that analytics can be the solution to a multitude of business challenges. Go deep with five insightsoftware customers as they share the details of their analytics journeys and discuss the transformative power of data.