OpenView Labs

SEPTEMBER 22, 2021

As a founder, you’re probably accustomed to steeling yourself against a litany of naysayers and cynics who don’t get your vision. But no matter how thick a skin you develop, it’s never fun to be told ‘no,’ especially after you’ve spent significant time with an investor exploring a potential deal. The salve you need to soothe the sting? It comes from extracting learnings from adverse situations.

Technical Review 73

Technical Review Scale Development Team Review Software Review 73

The Daily Egg

SEPTEMBER 22, 2021

A limited liability company or LLC is one of the most popular ways business entities. The main reason why business owners choose. The post The Complete Guide to LLC Member Resolutions appeared first on The Daily Egg.

Business 277

Business 277

SaaStr

SEPTEMBER 22, 2021

Toast valued at $32.5 billion at opening price. Was $8 billion in secondary sale in November. Was $5 billion right before the pandemic. Last April, the company slashed half its workforce as restaurant sales dropped 80% [link]. — Ari Levy (@levynews) September 22, 2021. Toast … we’ve all used it in a restaurant or 10 by now. Now with a $30B (!

Payment Methods 256

Payment Methods Payment Solutions Payments Cloud 256

The Daily Egg

SEPTEMBER 22, 2021

OnPay is a cloud-based payroll service that provides scalable solutions for small and medium-sized businesses. It offers many excellent features at an. The post OnPay Review appeared first on The Daily Egg.

Cloud 246

Cloud Business 246

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Innovation

Andreessen Horowitz

SEPTEMBER 22, 2021

14 hours and 40 minutes. That’s the average daily media consumption in Latin America—the highest in the world, according to a recent GWI survey. In addition, Latin America tops the charts for internet usage: the average Brazilian spends more than 10 hours a day online (three hours longer than the global average). And 88 percent. Read More. The post Inside Latin America’s Creator Economy: Rich in Influence, Poor in Cash appeared first on Future.

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ChurnZero

SEPTEMBER 22, 2021

This is a guest blog post by Anita Toth, Chief Churn Crusher. 9 Common Difficult Customer Conversations Mistakes & How to Avoid Them. Let’s face it. Difficult customer conversations are hard. It doesn’t matter whether you’re a brand new CSM or a CSM with a lot of experience or a CS Leader, having difficult conversations with customers is hard. But they’re a necessary part of helping to serve your customers–whether the difficult conversation is because your company made a mistake or bec

Onboarding 97

Onboarding Engagement Churn Strategy 97

Baremetrics

SEPTEMBER 22, 2021

Unlike some economic terms, this one is pretty self-explanatory. Willingness to pay is the maximum amount a customer is willing to pay for your product or service. Although customers might be happy to pay less than this amount, they will not pay more. Baremetrics is a business metrics tool that provides 26 metrics about your business, such as MRR, ARR, LTV, total customers, and more.

Pricing 91

Pricing Customer Lifetime Value Revenue Subscription 91

IT World

SEPTEMBER 22, 2021

Nearly 100 million of the world’s 1 billion iPhone users have already installed iOS 15 , according to Mixpanel. Here are 20 of the most obscure or exciting features those who have chosen to install Apple’s new mobile OS can now access. Easier upgrades. Every enterprise user will benefit when upgrading their iPhone to iOS 15, which provides unlimited iCloud storage for up to three weeks when setting up a new device.

Mobile 93

Mobile Enterprise Management 93

Chargebee

SEPTEMBER 22, 2021

Experimentation is the most valuable weapon in a product manager’s arsenal to stand out in a competitive SaaS market. Here's how you can get started.

Engineering 95

Engineering SaaS Marketing 95

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Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

Payments

IT World

SEPTEMBER 22, 2021

Microsoft provides Windows users with two tools that offer malware scanning and repair services, should those scans turn up anything in need of fixing. One is named MSRT; the other runs an executable called MSERT.

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85

Kellblog

SEPTEMBER 22, 2021

Please join us tomorrow morning at 8:00 AM Pacific for the (final in this form — see below) SaaS Product Power Breakfast with Skilljar cofounder and CEO, Sandi Lin , discussing why product managers make great founders and the potential pitfalls they should look out for along the way. Skilljar , founded in Seattle in 2013, is a fully distributed, ~150-person company that provides a customer education platform to over 400 customers that’s raised $50M+ in venture capital from top invest

Technical Cofounder 78

Technical Cofounder Venture Capital SaaS Startup 78

Andreessen Horowitz

SEPTEMBER 22, 2021

“Show me the incentives, and I will show you the outcome.” . — Charlie Munger. The notion of “value-based healthcare” has been a strategic priority in the U.S. for over a decade now. Value-based care promised a future in which our … The post Investing in Pearl Health appeared first on Andreessen Horowitz.

Investment 70

Investment Healthcare 70

BetterCloud

SEPTEMBER 22, 2021

BetterCloud CEO David Politis talks with Craig Holland, a widely respected security and infrastructure executive and thought leader. Holland shares how he has stayed ahead of the curve with SaaS (6:05), how he ensures that his work is aligned with revenue-driving initiatives (23:56), his views on the future of SaaS (32:50), and the advice he’d give to his younger self (38:48).

SaaS 59

SaaS Revenue 59

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Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

Revenue

CloseSaaS

SEPTEMBER 22, 2021

How do you make sure that your sales team is on the same page and prepared enough to close the deal? Try building a sales strategy deck that gives your team the exact tools they need to turn every prospect into a paying customer.

Strategy 52

Strategy Sales 52

Casey Accidental

SEPTEMBER 22, 2021

Harry Stebbings of 20VC fame is launching a new podcast series focused on growth. I was happy to be his first guest. We talk about growth inside startups, how to hire for growth, and many other topics. You can listen to the podcast here or on Spotify below. Currently listening to Mana Pool by VAPERROR.

Interviewing 52

Interviewing Startup 52

Chargebee

SEPTEMBER 22, 2021

Why is churn a huge problem in the OTT space? What are the leading causes? What is the ammo that we have in our armory to tackle this?

Churn 40

Churn 40

Intercom, Inc.

SEPTEMBER 22, 2021

If you can make something feel easier to do, people will be more likely to do it. That’s the simple thinking behind the latest update to our Messenger, released today. We’ve redesigned the Messenger with an embedded help center experience to help you deliver the best self-serve support – now, your help content is fully searchable and browsable right in the Messenger, so support is always at your customers’ fingertips.

Mobile 194

Mobile Customer Support Engagement Investment 194

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If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

Payments

Baremetrics

SEPTEMBER 22, 2021

Revenue and income are sometimes used synonymously in day-to-day conversation, however they are very different terms in business, and it is important to have a strong grasp of both. While revenue refers to all the money your company is bringing in through sales, income is the amount of money left over after your expenses have been paid. While revenue growth generally indicates an increasing popularity of your product or service, increasing income suggests that not only is your business growing b

Revenue 93

Revenue Scale Sales Hiring Subscription 93

Neil Patel

SEPTEMBER 22, 2021

Retargeting is one of the best ways to close sales that didn’t happen. On top of that, retargeting efforts are pretty cheap compared to most types of advertising. How do you do it? What retargeting efforts do you need to try? Here are three examples of retargeting that actually work, how to copy them, and what you need to know about the future of retargeting. 1.

Strategy 139

Strategy Advertising Engagement Social Media 139

Baremetrics

SEPTEMBER 22, 2021

The Financial Accounting Standards Board (FASB) and International Accounting Standards Board (IASB) set out in 2014 to provide a framework to attain consistency in financial reporting, improve comparative analysis and reporting, and simplify the drafting of financial statements. This framework is what we now call the ASC 606. The ASC 606 outlines a five-step model for revenue recognition.

Payments 84

Payments Payment Methods SaaS Payments Payment Solutions 84

Sales Hacker

SEPTEMBER 22, 2021

powered by Sounder. Sellers think marketing is easy. Marketers think sales is easy. Until they try each other’s jobs. In this episode, we interview HYPCCCYCL ’s Julia Nimchinski , Co-Founder and CEO, and Justin Michael , Co-Founder, about overcoming siloism with their brand new go-to-market cross-training startup. Join us as we discuss: The need for sales to become more data-driven.

Marketing 88

Marketing Sales Innovation Interviewing 88

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Think your customers will pay more for data visualizations in your application? Five years ago, they may have. But today, dashboards and visualizations have become table stakes. Turning analytics into a source of revenue means integrating advanced features in unique, hard-to-steal ways. Download this white paper to discover which features will differentiate your application and maximize the ROI of your analytics.

Revenue

Baremetrics

SEPTEMBER 22, 2021

Price analysis is a shortcut to understanding what the market considers a fair and reasonable price. Instead of examining the specific cost and profit structure of your company and comparing it to the estimated costs and profits of competitors to determine the price point for your product, price analysis looks at the market to see what price points would be considered acceptable by customers.

Pricing 83

Pricing SaaS Payments Payments Payment Methods 83

Valuize Consulting

SEPTEMBER 22, 2021

Are You Measuring Customer Health Properly? With the need to be increasingly customer-centric in a subscription-based world, many Customer Success leaders are left wondering: which customers should we focus more time on? What are the key improvement opportunities for our Customer Success (CS) strategy? Are there customers that can and should be more profitable?

Scale 52

Scale Machine Learning Artificial Intelligence Leadership 52

Baremetrics

SEPTEMBER 22, 2021

Unit economics is the expression of all the direct revenues and costs associated with a single unit. This makes it the most basic financial indicator of a company. It tells you how your business is doing today and whether your concept has the potential to become profitable in the future. Based on the results of some simple unit economics calculations, it is clear to founders and potential investors alike whether a company will be able to scale and become profitable.

SaaS Payments 91

SaaS Payments Payments Payment Methods Scale 91

Valuize Consulting

SEPTEMBER 22, 2021

Are You Measuring Customer Health Properly? With the need to be increasingly customer-centric in a subscription-based world, many Customer Success leaders are left wondering: which customers should we focus more time on? What are the key improvement opportunities for our Customer Success (CS) strategy? Are there customers that can and should be more profitable?

Scale 52

Scale Machine Learning Artificial Intelligence Leadership 52

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Navigate the complex world of integrated payment partnerships with this essential guide, a treasure trove of insights for software companies. It unveils ten critical red flags to watch out for, from the dangers of hidden fees to the constraints of restrictive contracts. This guide is crucial for identifying potential pitfalls and aligning with the right partners.

Payments