Thu.May 04, 2023

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Sales Leadership: Setting up for Success

CloudKettle

As a sales leader, there are a number of strategies you can implement to ensure your team is set up for success, but arguably the most critical is this simple yet effective combo: Reports* + Reports** * the people you lead on your team ** the actual data and numbers Part 1: Meet with your […] The post Sales Leadership: Setting up for Success appeared first on CloudKettle.

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Cloudflare: Our Top Reps Are Hitting 129% of Quota. But 100 of Them Are Closing Almost Nothing.

SaaStr

So Cloudflare is one of our hero Cloud / SaaS companies and even under tougher macro conditions, still grew a stunning 37% at $1.2 Billion in ARR ! But it’s getting harder for Cloudflare, just like it is for many of us. The toughest metric is new customers. While NRR remains high, new customer growth as slowed to 13%, down from 24% a year ago and 32% in 2021.

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Coupler Review

The Daily Egg

Coupler is a robust and reliable data automation and data analytics platform. It’s a simple way to integrate data from multiple sources. The post Coupler Review appeared first on The Daily Egg.

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New SaaStr Europa Speakers! Amplitude VP of EMEA & Head of Growth Marketing, CMOs of RTP Global & Zapier, CEOs of Pocketlaw & Remote, and MP of Threshold VC!

SaaStr

We’re less than 5 weeks away from SaaStr Europa in London, June 6-7 ! As always, we have an amazing agenda for you! Here are just a few of the top SaaS leaders that will be speaking: Daniel Bailey | VP of EMEA | Amplitude Laura Brooks | CMO | RTP Global Franciska Dethlefsen | Head of Growth Marketing | Amplitude Kieran Flanagan | CMO | Zapier Josh Stein | Managing Partner | Threshold VC Kira Unger | CEO & Co-Founder | Pocketlaw Job van der Voort | CEO & Co-founder | Remote Get your

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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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Zapier Alternatives

The Daily Egg

Workflow management involves using tools that help you and your team stay on top of tasks for various projects. Rather than working. The post Zapier Alternatives appeared first on The Daily Egg.

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Embracing the Future: How Chatbots Can Become Great Companions

Andreessen Horowitz

“Being deeply loved by someone gives you strength, while loving someone deeply gives you courage. But being understood by someone is everything.” – Lao Tzu Psychologist Abraham Maslow famously posited that human behavior can be classified into a hierarchy of … The post Embracing the Future: How Chatbots Can Become Great Companions appeared first on Andreessen Horowitz.

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White House unveils AI rules to address safety and privacy

IT World

The Biden administration today announced a new effort to address the risks around generative artificial intelligence (AI), which has been advancing at breakneck speeds and setting off alarm bells among industry experts. Vice President Kamala Harris and other administration officials are scheduled to meet today with the CEOs of Google, Microsoft, OpenAI, the creator of the popular ChatGPT chatbot, as well as with AI-startup Anthropic.

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Seven customer community building tips for SaaS CSMs

ChurnZero

There’s a closely held growth secret among large B2B professional services firms, like consultants, accountants and law firms, that Customer Success Managers (CSMs) might appreciate: The more relationships a client has across a firm, the lower that client’s flight risk. Multiple relationships benefit clients and service providers since they get to know each other on a deeper business level.

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How to use Google passkeys for stronger security on Android

IT World

Still signing into your Google account by tapping out an actual password? That's, like, so 2022. Now, don't get me wrong: The tried-and-true password is perfectly fine , especially if you're using it in conjunction with two-factor authentication. But particularly for something as important as your Google account, you want to have the most effective security imaginable to keep all your personal and/or company info safe.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Accelerate Time to Revenue with AI Contract Management: The Ultimate Guide for Ops

Sales Hacker

Operation pros—don’t miss this conversation on getting the most out AI in contract management. Experts join to share how you can enhance efficiency, reduce risk, and increase customer satisfaction to give revenue the boost it needs. Guests: Jacki Leahy , Fractional RevOps Advisor + Founder at Activate the Magic Matt Denouden , VP Sales at Onit Diego Torres , Director of Global Contracts and Legal Ops at Lenovo Jake Dunlap , CEO of Skaled What you’ll learn: Accelerating deal cycles by autom

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Q&A: Google’s Geoffrey Hinton — humanity just a 'passing phase' in the evolution of intelligence

IT World

Geoffrey Hinton, a professor and former Google engineering fellow, is known as “godfather of artificial intelligence" because of his contributions to the development of the technology. A cognitive psychologist and computer scientist, he pioneered work on developing artificial neural networks and deep learning techniques, such as back propagation — the algorithm that allows computers to learn.

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Appearance on The SaaS Growth Hub Podcast on Founder Sales Knowledge and Sales & Marketing Alignment

Kellblog

This is a post to highlight a recent podcast appearance I made on The Growth Hub podcast with Seija Lappalainen and Reeta Westman, who are both based out of Finland, and with whom I had a lot of fun talking. So much fun, in fact, that we ran long and they ended up splitting the episode in two parts: one focused on founder sales knowledge (material derived from the Balderton Founder’s Guide to B2B Sales that I wrote and about which I’ve blogged here ) and the other focused on sales &#

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StatCounter data confirms Apple's Mac renaissance

IT World

StatCounter's latest US desktop OS market share data tells a story full of change, tangible evidence that proves the continued ascendancy of the Mac platform and a continued slow decline in Windows market share. Depending on how you see it, it shows either a 14 percentage point or 5 percentage point decline in Windows share of the US desktop OS market between April 2022 and April 2023.

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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

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Field Notes: Digital Branding with Susan Plagemann

Andreessen Horowitz

[VIDEO] This is Field Notes , a video podcast series by a16z that explores the business models and behaviors that are changing consumer technology. In this episode, host Connie Chan talks to Susan Plagemann, the president of WME Fashion and … The post Field Notes: Digital Branding with Susan Plagemann appeared first on Andreessen Horowitz.

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Cognizant cuts 3,500 jobs in post-COVID, hybrid work restructuring plan

IT World

Technology services and consulting company Cognizant is set to lay off around 3,500 employees, approximately 1% of its global workforce, and reduce office space in an effort to cut costs. Despite the company reporting a 3% increase in net profit year-on-year, Cognizant was “carefully monitoring what remains an uncertain macroeconomic environment and with its potential for shifts in client priorities,” said CEO Ravi Kumar on a call with analysts after Cognizant released its first quarter 2023 fin

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How to Build a Champion Lab

Sales Hacker

Get ready for the ultimate champion-building workshop for SaaS AEs! Boost your bottom line and take your skills to the next level by joining this 30-minute, fun, and interactive session. Guest: Luvreen Saini – Commercial Account Executive at Outreach. We focused on: The importance of having a champion Identifying and testing your champion (can they really influence the decision?

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Slack GPT brings native generative AI to chat app

IT World

Slack is working on new generative AI features that provide users with automated summaries of conversations and AI assisted writing natively within its collaboration app. Slack had already discussed plans to connect its popular software to large language models (LLMs) offered by third-parties, announcing an integration with OpenAI’s ChatGPT (currently in beta) in March, and Anthropic’s Claude, available now.

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Monetizing Analytics Features

Think your customers will pay more for data visualizations in your application? Five years ago, they may have. But today, dashboards and visualizations have become table stakes. Turning analytics into a source of revenue means integrating advanced features in unique, hard-to-steal ways. Download this white paper to discover which features will differentiate your application and maximize the ROI of your analytics.

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How Being Customer-Led Can Double the Impact of Your Traffic

Sparktoro

This is a guest post by Georgiana Laudi and Claire Suellentrop of SaaS educational and growth consultancy Forget the Funnel. They are the co-authors of Forget the Funnel: A Customer-Led Approach for Predictable, Recurring Revenue. Customer acquisition in 2023 is not like customer acquisition in 2013. Why? The competition is much greater.

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UK competition regulator launches review of AI market

IT World

The UK’s Competition and Markets Authority (CMA) has opened an initial review into the market for artificial intelligence systems, looking at the underlying foundational large language models that power chatbots such as ChatGPT alongside the opportunities and risks that AI could present. In a statement announcing the review, the regulatory body outlined three key areas it will examine: how the competitive markets for foundational models and their use could evolve; the opportunities and risks the

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16 Non-Obvious Employee Onboarding Best Practices

TurnKey Labs

Ready to revolutionize your onboarding process? With remote work becoming more common, it’s crucial that you create a warm and welcoming experience for your new hires. But fear not, we’ve got your back. Here are sixteen under-the-radar, top-notch onboarding best practices to ensure your new recruits feel like part of the team from day one.

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Driving Exponential Growth: The Art of Selling to Existing Customers

Sixteen Ventures

In the rapidly evolving business world, the focus is often skewed towards acquiring new customers. However, the real magic happens when we tap into the potential of our existing customer base. Welcome to the realm of ‘Selling to Existing Customers,’ an arena that has the power to catapult your business towards exponential growth, if maneuvered […] The post Driving Exponential Growth: The Art of Selling to Existing Customers appeared first on Customer-centric Growth by Lincoln M

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People, Passion & Perfection: The Key Ingredients for an Awesome Product

Need help launching innovative software quickly? Dive into "People, Passion, and Perfection" and unlock the secrets to building excellent products in the digital age. Fast-track your journey with Tech Accelerator: Agile and Cloud-Native for flexibility & scalability AI-powered innovation for faster results Quality at every step for a flawless user experience See real impact across industries: Healthcare: Empower patients and medical professionals with intuitive solutions Education: Transform cla

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Not all AI is created equal: Why marketers need AI made for marketers

Unbounce

Artificial intelligence has come a long way in a (very) short space of time. Just a few months ago, many of us were scoffing—and some, admittedly, were guffawing—at the idea that AI could perform tasks at the quality of (and sometimes better than) a squishy human brain. Oh, how naive we were. AI has arrived, and now it’s friggin’ everywhere. Ryan Reynolds is writing ads with ChatGPT for Mint Mobile.

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What Is Offshore Software Development – And Why It’s Time To Yourshore Instead

TurnKey Labs

Most of us have heard of Offshoring as it relates to billionaires (ie, the rich and famous put their money in offshore accounts so that the Tax Man can’t get his sticky fingers on it).

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Maximize Your Tech Investments With These 6 Steps

SaaS Metrics

Technology has become integral to almost every aspect of our lives. It has transformed how we live and work. Now, as technology evolves, businesses must keep up with the latest advancements from personal communication to business operations in an effort to remain competitive in the market. Investing in technology can be worthwhile, Read more The post Maximize Your Tech Investments With These 6 Steps first appeared on SaaS Metrics.

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The Benefits of DevOps for Legacy Businesses in the Digital Age

Valerian Tech

Introduction: Digital transformation can be challenging for any business, but it can be especially daunting for legacy businesses with entrenched cultures and systems. However, embracing digital transformations is essential for staying competitive in today's fast-paced business environment. DevOps is a software development methodology that can help legacy businesses streamline their digital transformation efforts.

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Embedded Analytics: A Force Multiplier for Business

The possibilities for embedded analytics to drive real value for businesses, end users, and society are as fascinating as they are limitless. No matter the industry, brand after brand is finding that analytics can be the solution to a multitude of business challenges. Go deep with five insightsoftware customers as they share the details of their analytics journeys and discuss the transformative power of data.

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Why Your Business Should Implement Proactive Technology Management

SaaS Metrics

If you’re running a business in North America, you’ve undoubtedly put some conscious effort into gathering the best technology for your company to use. As technology development is at a rapid pace, how can you make sure that your current technology infrastructure is secure? The key is to implement proactive technology management. Read more The post Why Your Business Should Implement Proactive Technology Management first appeared on SaaS Metrics.

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How Sales & Marketing Automations have taken over Businesses with Robin Alex!

Dubb

Listen to this episode of the Connection Loop podcast with Robin Alex, a Co-Founder of HighLevel, as he talks about Marketing automation, software, etc. Visit dubb.com/cl-podcast for more episodes. The story continues on dubb.com.  Listen to the full podcast here: Listen to this podcast on the platform of your choice here.

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Bolster Your Business Defenses With These Tips

SaaS Metrics

As technology continues to advance, businesses face increasingly complex security challenges. From cyberattacks to physical security breaches, business owners must take the necessary steps to defend themselves from external threats. This is where business security defenses come into play. By bolstering your business security defenses, you can help protect your company from.