Thu.Apr 06, 2023

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A Basic Guide to Building Trust With Your Investors

SaaStr

Run toward bad news Sometimes you need a moment. That's OK. But after that, hiding makes it worse. Process it … Then: Address it Share it Talk about it Make a plan Act on it Your team and investors will rally — Jason Be Kind Lemkin  (@jasonlk) March 31, 2022 So I’ve written pieces of this post before, in how to best manage your investors, if for no other reason that to increase the odds they write another check.

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Notion vs. Monday.com

The Daily Egg

Comparing project management (PM) software can be challenging. Each project manager has specific pain points they’re trying to solve, and a productivity. The post Notion vs. Monday.com appeared first on The Daily Egg.

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New SaaStr Europa Speakers! MongoDB Dir. of Engineering, Crossbeam VP & GM of EMEA, and Partners from ICONIQ Growth, Keen Venture Partners, Point Nine Ventures, Target Global, and Ventech!

SaaStr

We’re just 9 weeks away from SaaStr Europa in London, June 6-7 ! As always, we have an amazing agenda for you! Here are just a few of the top SaaS leaders that will be speaking: Bao-Y Van Cong | Partner | Target Global Briehan Burke | General Partner | Keen Venture Partners Christine Edmonds | General Partner, Head of Analytics | ICONIQ Growth Christoph Janz | Founder & Partner | Point Nine Ventures Claire Houry | General Partner | Ventech Dimitar Stanimiroff | VP & GM EMEA | Cross

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Rocketlane Review

The Daily Egg

Rocketlane is an early-stage B2B tech company focusing on customer onboarding and professional services automation (PSA). The company is already making waves. The post Rocketlane Review appeared first on The Daily Egg.

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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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The 4 Questions Startups Should Ask Themselves about Building with Generative AI

Tom Tunguz

There are 4 questions a startup should ask themselves about building a startup that uses generative AI. I presented those questions & my views on their answers at Saastr’s Workshop Wednesday. I had a blast putting this deck together. I started with a few sentences, uploaded them to gamma.app to outline the presentation, popped over to Midjourney to generate images along the story line, & published it in IA Presenter.

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As US moves to regain microchip leadership, some say it never left

IT World

Over the past two years, microchip shortages highlighted America’s reliance on foreign suppliers, and spurred passage of the CHIPS Act , which earmarks tens of billions of dollars as incentives for chipmakers to build new fabrication plants in the US. But remaking well-established manufacturing supply chains — notably in Asia — is a Herculean task, and “companies are loathe to do it,” according to Yossi Sheffi, an MIT professor of engineering and director of the school’s center for transportati

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Overengineering 101: What Is It and How Can Product Managers Avoid It?

User Pilot

Developing and releasing sophisticated products with all the bells and whistles imaginable might seem like a great idea. After all, you want your newly released software to be as good as it gets when it’s finally launched, right? Not quite. Overengineered products are difficult to use, filled with bugs, and instead of improving your users’ lives, they make them unnecessarily complicated.

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Vertical Operating Systems: One System of Record to Rule Them All

Andreessen Horowitz

When computers were first built, each new application had to be programmed specifically for each chip. This was very complicated for developers and, as a result, the companies that created operating systems to simplify this complexity became some of the … The post Vertical Operating Systems: One System of Record to Rule Them All appeared first on Andreessen Horowitz.

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Guide To Leveraging AI Tools For Customer Success Managers

User Pilot

A powerful AI tool can be the perfect companion to your customer success platform. However, AI tools also come with their own caveats. In this article, we will explore: How to leverage AI tools for customer success and retention. How can customer success managers address the challenges and concerns around AI when it comes to providing a better user experience?

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Totango product innovations help CS drive predictable revenue growth

Totango

It’s no secret that businesses have been hit hard in 2023. With budgets being cut, staff being laid off, and sales cycles getting longer, many businesses are feeling the pressure, especially in the tech sector. To survive this tough “do more with less” climate, companies are turning to their customer success (CS) teams to ramp up their customer retention and expansion efforts.

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Collecting In-App Feedback: Best Tactics and Tools for SaaS

User Pilot

In-app feedback is one of the most insightful and relevant types of data you can collect as a product marketer, while also being the cheapest. But it all depends on how you approach users and the tactics you follow to get them to answer your surveys. So in this post, we’re giving away all our tactics for collecting in-app feedback and sharing the tools you can use to make the most out of it without coding.

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Pausing AI development is a foolish idea

IT World

A group of influential and informed tech types recently put forward a formal request that AI rollouts be paused for six months. I certainly understand concerns that artificial intelligence is advancing too fast, but trying to stop it in its tracks is a recurring mistake made by people who should know better. Once a technology takes off, it’s impossible to hold back, largely because there’s no strong central authority with the power to institute a global pause — and no enforcement entity to ensur

AI 88
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Collecting In-App Feedback: Best Tactics and Tools for SaaS

User Pilot

In-app feedback is one of the most insightful and relevant types of data you can collect as a product marketer, while also being the cheapest. But it all depends on how you approach users and the tactics you follow to get them to answer your surveys. So in this post, we’re giving away all our tactics for collecting in-app feedback and sharing the tools you can use to make the most out of it without coding.

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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

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A forgotten Android personalization power

IT World

Well, gang, it happened. Again. I, an alleged human who lives and breathes all things Android, just realized I'd gone months without activating one of the platform's most powerful and pleasant personalization options. This time, though, I spotted a pattern. Late last year, y'see, I moved into a new Android device — the perky and praiseworthy Pixel 7 Pro.

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Protecting Intellectual Property in an Offshore Development Setting

TurnKey Labs

Table of Contents Are you considering Offshoring, but your Intellectual property worries keep you up at night? Are worst-case scenarios, like someone stealing your ideas or infringing on your patents, running rampant in your mind? Well, it’s an understandable nerve-wracking experience – but the good news is you don’t have to go it alone!

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Should we do more business with our iPhones?

IT World

While iPhones are seeing increasing use in the enterprise , most users could be getting a lot more productivity from their devices. That’s the essential argument made in a Deloitte report , which points out that while most of us have become accustomed to using smartphones for communications (email, calls, calendar management, messaging), their potential as highly mobile computing devices often remains unexplored.

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Apr 06 – Customer Success Jobs

SmartKarrot

Role: Senior Manager, Customer Success Location: Munich, Bavaria, Germany (Hybrid) Organization: Rapid7 As a Senior Manager, Customer Success, you’ll manage recurring revenue in a predictable manner and produce high rates of timely renewal. Own important team KPIs, including as renewal forecast, activity management, upsells, adoption, and churn Rate the effectiveness of adoption strategies to accelerate value realisation and shorten time-to-value for our products.

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How To Package & Price Embedded Analytics

Just by embedding analytics, app owners can charge 24% more for their product. How much value could you add? This framework from Software Pricing Partners explains how application enhancements can extend your product offerings. You’ll learn: How to take a disciplined approach to pricing The three elements of the Packaging Decision Framework Ways to structure your new embedded analytics offering Download the White Paper to learn about How To Package & Price Embedded Analytics.

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Microsoft touts Windows 365 Frontline: 1 subscription for up to 3 workers

IT World

Microsoft today unveiled Windows 365 Frontline : a Cloud PC option aimed at frontline, shift, and part-time workers. The new subscription to Windows 365 allows organizations to purchase one license that can be shared by up to three workers on mobile devices. The service also boasts new features for IT administrators. “Windows 365 Frontline can be managed alongside your other Windows 365 Cloud PCs and endpoints with Microsoft Intune.

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Apr 06 – Customer Success Jobs

SmartKarrot

Role: Senior Manager, Customer Success Location: Munich, Bavaria, Germany (Hybrid) Organization: Rapid7 As a Senior Manager, Customer Success, you’ll manage recurring revenue in a predictable manner and produce high rates of timely renewal. Own important team KPIs, including as renewal forecast, activity management, upsells, adoption, and churn Rate the effectiveness of adoption strategies to accelerate value realisation and shorten time-to-value for our products.

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Dear SaaStr: How Do VCs Value Startups?

SaaStr

Dear SaaStr: How Do VCs Value Startups? Valuations in venture have never varied more in SaaS than now. As a really rough metric, we’re back to anchoring about 10x ARR. The very best startups will be able to raise at higher than 10x ARR. The rest may get offers below 10x ARR. After all, the average public SaaS company right now trades at about 6x ARR : But it’s not quite that simple.

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All of LinkedIn’s latest features and how creators are using them

Buffer Resources

LinkedIn has a reputation for being a professional networking platform where users can learn about the latest industry trends. This is because, unlike other social channels, LinkedIn revolves around helping its members stand out and attract potential employers. But these days, I’ve found myself scrolling through LinkedIn more than ever before as it has grown from simply a job site into an active and thriving social platform.

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People, Passion & Perfection: The Key Ingredients for an Awesome Product

Need help launching innovative software quickly? Dive into "People, Passion, and Perfection" and unlock the secrets to building excellent products in the digital age. Fast-track your journey with Tech Accelerator: Agile and Cloud-Native for flexibility & scalability AI-powered innovation for faster results Quality at every step for a flawless user experience See real impact across industries: Healthcare: Empower patients and medical professionals with intuitive solutions Education: Transform cla

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Product-Led Growth (PLG) For Startups

Mucker Capital

Hila Qu joined Mucker’s Tony Yang for an Ask-Me-Anything (AMA) conversation about Product-Led Growth (PLG) for Startups to kickoff the 2023 Mucker Growth Series. Hila Qu has been the Head of Growth or VP of Growth at a number of different companies and startups, most notably Acorns and GitLab. Currently she's Executive in Residence with Reforge and advising other companies.

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25 AI marketing tools to increase productivity and maximize conversions

Unbounce

Great marketers eat, sleep, and breathe KPIs—so it’s only natural that they’re always lookin’ for ways to optimize their campaigns and gain better results. These days, lots of them are adopting AI marketing tools that help them make data-backed decisions, streamline and automate their processes, and create higher-performing content. AI marketing doesn’t mean the end of real, flesh-and-blood marketers.