The Daily Egg
OCTOBER 1, 2022
The average marketer has to juggle numerous tasks, including sending emails, monitoring marketing campaigns, creating feedback reports, and measuring the campaign’s ROI. The post HubSpot vs. Mailchimp appeared first on The Daily Egg.
SaaStr
OCTOBER 1, 2022
So That VP That Has Done it Before always cost more than the stretch VP. They ask for more salary, and a bigger team. As they should. But in the past few years, the gap has grown and grown. Recently I talked with a founder who had hired a seasoned VP of Marketing at $3m that had an 8 person content marketing team. Not an 8 person team at $3m ARR, but just 8 on content alone!
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Intercom, Inc.
OCTOBER 1, 2022
A customer self-service offering is key to empowering customers with information while also reducing the burden on customer service professionals. Customer self-service takes a variety of forms, including but not limited to: help centers or knowledge bases, customer portals, FAQ or glossary pages, mobile apps, AI-powered chat and messaging services, or customer communities.
SaaStr
OCTOBER 1, 2022
Dear SaaStr: How Do I Reject a VC Without Spoiling the Relationship? Be (1) clear (2) and respectful. Let me use myself as a case-study. I have one spoiled VC relationship — all the rest I consider pretty strong. Here’s what happened to me: I told this Top Tier VC what the valuation was, my Ask. I was 100% clear on this in every way, shape and form.
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IT World
OCTOBER 1, 2022
The MacBook (and MacBook Air) after 25+ years Image by IDG / Ash Edmonds To read this article in full, please click here
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
IT World
OCTOBER 1, 2022
Disclosure: Microsoft is a client of the author. I’ve been following Windows since the 1980s. I was one of the designated launch analysts during the Windows 95 launch and in some ways, I owe my success as an analyst to that launch. It put me on the map as an influential analyst. I recall some of the pain of those initial years when, for instance, I put Windows 95 on my CEO’s laptop — and bricked it in the process.
ChurnZero
OCTOBER 1, 2022
Why is it that the need for operations in marketing and sales is never questioned, yet Customer Success isn’t given the same allowance? Organizations invest in MQL and SQL processes without fail. But they stop short of extending that same support to CS generate high-intent leads. Even though CSQLs have a lower customer acquisition cost, faster rate of return, and high close-rate, says Tony D’Auria, industry principal at Valuize, a customer lifecycle consultancy.
Entrepreneur - SaaS
OCTOBER 1, 2022
Here's a brief orientation on how SaaS, PaaS and IaaS work — as well as some tips on how to choose the best one for your small business.
IT World
OCTOBER 1, 2022
Have you heard the news? Regular smartphones are getting satellite connectivity! Apple recently announced long-rumored satellite support for the new iPhone 14, enabling users to send emergency messages outside cellular coverage areas. The service, called Emergency SOS, was made possible through a partnership with Globalstar, the American low Earth orbit (LEO) satellite company.
Speaker: Timothy Chan, PhD., Head of Data Science
Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.
Sage Intacct
OCTOBER 1, 2022
Most people are at least somewhat on edge about the economy at the moment, and SaaS companies are also seeing cause for concern. But if you can maintain your sense of focus and prioritize your key performance indicators (KPIs), you should be able to survive or even thrive during the market downturn.
IT World
OCTOBER 1, 2022
Is it possible to deploy hundreds of thousands of iPads across multiple locations to a huge group of people with different skill levels? Absolutely. That’s what’s happened in Taiwan, where the Ministry of Education invested millions to put tens of thousands of tablets into the K-12 education sector. Smart education to make kids smarter. Taiwan wants to offer its children world-class digital classrooms.
Chargebee
OCTOBER 1, 2022
Chargebee ranked #1 in the G2 Fall 2022 report in the categories of Subscription billing, Subscription revenue management, Subscription analytics, Subscription management, and Revenue management. We also scored leader badges for fastest implementation, best customer relationship, and highest user adoption.
SaaStr
OCTOBER 1, 2022
Anu Hariharan works with hundreds of startups annually as Managing Director at Y Combinator. Through experience, she explains five company-altering learnings from B2B startups that founders should consider at the earliest stages of their businesses. . Your product may not be as good as you think. Many startups will assume that their ability to raise funds reflects their ability to create a good product.
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Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.
SmartKarrot
OCTOBER 1, 2022
Role: VP of Customer Success Location: Remote, Boston, MA, US Organization: Eleanor Health As a VP of Customer Success, you will lead, mentor and motivate a team of customer success professionals. Sustain ongoing, detail-oriented relationship management with client decision makers including C-suite executives. Hold accountability for overall customer delivery and execution against contractual obligations, growth and renewal.
SaaStr
OCTOBER 1, 2022
Dear SaaStr: What are Some Red Flags That Signal You Shouldn’t Take a Start-up Job? A few B2B/SaaS specific thoughts. 1. Don’t join a B2B/SaaS start-up that won’t share its revenue and current growth rate with you — and its Zero Cash Date. It’s fine if it’s pre-revenue if that’s when you want to join, or super-early, or mid-stage.
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