Thu.Nov 07, 2019

The Value of Living by Your Company Values

OpenView Labs

When you are a company of 1,000+ remote team members who live in over 60+ countries around the world and work on an open source project that is used by more than 100,000 organizations—and has attracted a community of more than 2,200 contributors—you need a really strong foundation to hold everything together.

5 Key Steps to Evolving Your Offering Into a Platform with Eventbrite and Stripe (Video + Transcript)


How can a simple offering be transformed into its own platform? Renaud Visage, Co-Founder of Eventbrite, and Romain Huet, Head of Developer Relations at Stripe, know what it takes to effectively evolve your offering into a platform without losing what made offering appealing in the first place.

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How to give software product demos that convince your prospects? [+9 Expert Quotes]


Effective early career development for recent grads with Salesforce’s Steve Bullington

Predictable Revenue

From interviewing, to presenting, to whiteboarding – if you’re in charge of shepherding new reps and fostering their won't want to miss this. The post Effective early career development for recent grads with Salesforce’s Steve Bullington appeared first on Predictable Revenue.

The Best Sales Forecasting Models for Weathering Your Goals

Every sales forecasting model has a different strength and predictability method. It’s recommended to test out which one is best for your team. This way, you’ll be able to further enhance – and optimize – your newly-developed pipeline. Your future sales forecast? Sunny skies (and success) are just ahead!

How to Identify At-Risk Customers and What to Do About it


In a customer-centered economy, where a lot of revenue growth occurs within the established customer base, churn is a big problem. Customers grow more valuable over time, so you must keep them happy and interested in renewing.

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Notes from Office Hours with Nick Mehta

Tom Tunguz

A few weeks ago, we were fortunate to welcome Nick Mehta, CEO of Gainsight to SaaS Office Hours. I learned a lot from the session about how customer success has evolved over the last 5 to 10 years. Here are my notes from the session. The discipline of customer success varies widely depending on price point. At the lower price points, some organizations combine the role of an account manager and the customer success person into a CSAM (customer success account manager).

Fintech Can Save Us From Ourselves

Andreessen Horowitz

It’s a well-known fact that people act irrationally when it comes to money. Relatedly, it’s exceptionally tough to change consumers’ behavior around their finances.

Growing Your Company Requires a Process. Here’s How to Develop It

Chart Mogul

Growing your business requires constant optimization. And not the haphazard "see what sticks"-type, but a robust plan executed with purpose. Wes Bush reveals the growth process he uses to grow his business.

8 inside sales metrics worth tracking in 2020

When you’re working in sales, you typically have specific goals to meet and targets to hit. Whether your goals are large or small, and whether you have 2 months left or an entire year to meet them, you know what those end numbers are - and they don’t fluctuate.

The North Star Playbook

Every product needs a North Star. In this guide, we will show you the metrics product managers need to tie product improvements to revenue impact. If you are looking for a more-focused, less-reactive way to work, this guide is for you.

4 Ways Your Team Can Benefit from Sales Intelligence Tools

Nimble - Sales

What exactly is sales intelligence? It’s tricky to pin down the exact definition. The term “sales intelligence” is most often referred to when talking about CRM’s. Sales intelligence can also mean any tool used for gathering information on prospects.

Spendesk’s Nicolas Marchais on evolving with your market

Inside Intercom

Creating a new product category also creates a plethora of challenges – from spotting the right market niche to convincing customers that yours is a service they need. If people aren’t looking for your solution, you have to educate them about the problem your product solves.

Weekly Walk Special 75th Episode

OpenView Labs

The post Weekly Walk Special 75th Episode appeared first on OpenView


How to set up a Stripe account | ProfitWell


Without context, numbers are meaningless. Sure, you can see that a customer made a recent purchase of $18, or renewed their annual subscription for $200, but how do you go deeper? When those payments are made, do they impact your subscription revenue, or are they a blip on your radar?

How to Choose the Best Embedded Analytics Solution to Modernize Your Application

If you are looking to modernize your application to improve competitiveness, then one of the quickest wins you can have is to embed sophisticated analytics that will wow your existing and prospective customers.

10 Ecommerce Landing Page Examples That Maximize Sales


The best ecommerce landing pages don’t just convert better—they make you more money. Cha-ching!) Take a look at some of the best-selling examples from other marketers in the biz, and see how you can get more shoppers to click on that “Buy Now” button.

The Growing Influence Of Subscription Business Models


This article was originally published in D/SRUPTION by John Phillips, General Manager, EMEA at Zuora. For excellent customer service, […]. The post The Growing Influence Of Subscription Business Models appeared first on Zuora

Be smarter about retention with Brightback Segments


Slowly, but surely, customer experiences are dividing into two groups: one-size-fits-all vs. personalized, contextual approaches. Consider the evolution of media from mass broadcasting to streaming services with powerful recommendation engines. Which do you prefer?

A slice of pie & a Holy Grail steak


On today’s episode, a summation of the Lola summit, HubSpot makes an acquisition that will simplify data synchronization, and Grapevine Logic knows: it takes a village. Your top subscription news. HubSpot x PieSync. HubSpot currently boasts more than 300 integrations in its marketing automation and CRM repository, and is n ow adding PieSync to the list , with its recent acquisition of the team there—the fastest-growing real-time customer data synchronizing platform.

Why Smoking Costs Employers More Than They Realize

Your employees are smoking, and at a cost of $7,000 per year for each employee who smokes, that adds up - fast! This free report will show you how an effective cessation program pays for itself.

Tip of the Week


Imagine your opportunity is ready to sign on the dotted line, but they have a few specific requests. You know you will need to get their requests approved internally before their CFO goes on vacation early next week in order to secure this deal.

27 Ecommerce Landing Page Examples to Maximize Sales in 2020


Effective ecommerce landing pages aren’t just about big logos and shiny product photos—they’re about giving shoppers the information, direction, and experience they need to smash that “Buy Now” button.

How BetterCloud Is Building a Platform for SaaSOps Professionals


If you attended our annual Altitude conference, or have been following the post-conference coverage , there are probably two things you’ve heard a lot about: SaaSOps and Integration Center.

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