SaaStr
MAY 18, 2019
Almost all of our 4,000+ pieces of content and 300+ SaaStr sessions and 250+ podcasts are really just about how to do … better. A smidge better. A bit better. Since SaaS compounds, even doing just 5% better now can compound dramatically over time. Everything doesn’t have to be 10x better to move the needle, if it compounds. But a lot of advice takes time to pan out.
SaaStr
MAY 18, 2019
Many certainly do. Here is the standard clause in Salesforce’s MSA: A late payment fee clause is a good idea, and especially, to place prominently on your invoices. Why? As a start-up especially, you have few recourses if a customer doesn’t pay: You can turn off their service. Yes, vendors owned by PE firms and the like do this all the time (Marketo did this to us, and turned us off for 3 days due to us admittedly forgetting to pay the renewal).
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