SaaStr
OCTOBER 25, 2019
Ep. 276: Liat Bycel is VP of Customer Engagement @ Airtable, the startup that works like a spreadsheet but gives you the power to organise anything. To date, Airtable has raised over $170m in funding from some of the best in the business including Thrive, Coatue, Founder Collective, CRV and individuals like Patrick Collison, Ashton Kutcher and Raymond Tonsing to name a few.
Nimble - Sales
OCTOBER 25, 2019
We often think that talking and doing are two very distinct things. True engineers don’t need a motivational speaker to mumble for hours to get the job done. TED speakers, despite how inspiring they may sound, are just common Joes, not businessmen who change the world. That’s the mindset you may be in until you […]. The post Business Storytelling: 13 Tips to Engage Customers and Boost Your E-commerce Sales appeared first on Nimble Blog.
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IT World
OCTOBER 25, 2019
By leveraging artificial intelligence to help clean up code, DeepCode aims to become to programming what writing assistant Grammarly is to written communications. Likened to a spell checker for developers, DeepCode’s cloud service reviews code and provides alerts about critical vulnerabilities, with the intent of stopping security bugs from making it into production.
FastSpring
OCTOBER 25, 2019
Nothing in business is free, right? That’s especially true when we talk about acquiring customers. For SaaS companies, it costs a lot of money to fill pipelines with potential customers. So when prospects finally become customers, the reality is the company has lost money on them. It’s the classic adage of you’ve got to spend money to make money.
Speaker: Timothy Chan, PhD., Head of Data Science
Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.
Chart Mogul
OCTOBER 25, 2019
When a salesperson leaves your company, they're taking valuable knowledge with them. Use these methods to learn how to document, retain, and share that knowledge across the whole organization. Whether you have an entire sales department or a small sales team, one thing is certain: Sooner or later, your best salespeople will leave. For many industries, turnover rates have been growing steadily and sales is no exception to this rule.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
CloseSaaS
OCTOBER 25, 2019
U.S. companies lose more than $62 billion annually due to poor customer service. Getting customer service right should be a priority for every business, regardless of size.
Groove HQ
OCTOBER 25, 2019
Every company has bad customer service examples. Here’s how to recover. In a perfect world, you and your customer service team would always take exactly the right steps to respond to customers. But we don’t live in a perfect world, and we all make mistakes. Believe it or not, these moments are vital to the […]. The post 3 Bad Customer Service Examples & 3 Lessons for How to Recover (Because They Did) appeared first on Groove Blog.
Chart Mogul
OCTOBER 25, 2019
When a salesperson leaves your company, they're taking valuable knowledge with them. Use these methods to learn how to document, retain, and share that knowledge across the whole organization. Whether you have an entire sales department or a small sales team, one thing is certain: Sooner or later, your best salespeople will leave. For many industries, turnover rates have been growing steadily and sales is no exception to this rule.
ChurnZero
OCTOBER 25, 2019
Q&A: Rethinking Customer Onboarding to Accelerate Success. . Increasingly, Customer Success teams talk about helping customers successfully achieve their desired business outcomes, yet they do very little during onboarding to help customers achieve the results they require. Instead, many onboarding efforts are ineffective and often are narrowly focused on the technology itself.
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Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.
OpenView Labs
OCTOBER 25, 2019
In the last few years, against great adversity, women have made encouraging strides in politics, entertainment and many other areas. Women are showing up, and they are leading. But, as far as we’ve come, we still have a long way to go, especially in the tech industry. While there are some inspiring, standout stories of women in tech, the overall numbers don’t lie.
Andreessen Horowitz
OCTOBER 25, 2019
The landscape of cell and gene therapies—where cells or genes are engineered to treat disease —is changing rapidly, with 4 US approvals since 2017 and 40-60 launches projected by 2030. Entrepreneurs, biopharma leaders, and contract organizations are all doubling down … The post Field Notes from the Cell & Gene Meeting on the Mesa appeared first on Andreessen Horowitz.
Zuora
OCTOBER 25, 2019
Last week, Charles Trevail, CEO of Interbrand, sent me their list of the top 100 global brands of 2019. This […]. The post How Brands Succeed or Fail appeared first on Zuora.
OPEXEngine
OCTOBER 25, 2019
As the close of 2019 approaches, with extreme stock market volatility and mixed economic signals, SaaS Finance execs building plans for 2020 and 2-5 years beyond don’t have an easy time. What assumptions should you use among conflicting signals about economic and market growth over the next few years? Experts are fairly consistent that global and US economic growth will be modest.
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Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.
Zuora
OCTOBER 25, 2019
A few months ago, we had our eyes set on launching the Subscribed World Tour across 12 cities and 10 […]. The post The Subscribed World Tour is Coming to a Wrap! appeared first on Zuora.
Backlinkfy
OCTOBER 25, 2019
Want to reach the top of Google Search Engine? I know we all want to reach the top of Google. But it is not an easy task Getting your Website to the Top of Google. For that use the Search Engine Optimization Techniques. Every business wants to see its website at the top of the search when anyone searches for products or services they want to buy. Throughout the day, thousands of people visit Google, yahoo, bing, and other search engines to find what they want.
How SaaS Works
OCTOBER 25, 2019
The How SaaS Works series simplifies the complex world of software-as-a-service (SaaS) into the practical fundamentals for anyone involved in SaaS. These are the real-world lessons learned from founding a SaaS company from ground zero to growing it all the way to acquisition as well as case studies from other SaaS companies who have both succeeded and failed.
ProfitWell
OCTOBER 25, 2019
Today, we see Pendo raise $10M to get us all more product-led , Drift’s David Cancel reminds us of rituals (and why they’re so essential to fostering a culture’s success), plus the crew over at BBC questions the value of subscription—but we set them straight. Your top subscription news. What's up with Pendo? It looks like Pendo is up to its knees in another $100 million, now seeing a $1 billion valuation.
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If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.
Sales Hacker
OCTOBER 25, 2019
‘Tis the season to be spooky, so let’s put a Halloween spin on a sales classic: cold outreach. In this article, we’ll cover 6 cold outreach mistakes that scare away the best of prospects. So essentially, what not to do , when you’re prospecting. Mind you, this isn’t so much about habits or tactics as it is about you and how you present yourself. Here they are, the 6 cold outreach “types” you DON’T want to be: The Joker.
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