Tue.Apr 21, 2020

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Best E-commerce Website Builders

The Daily Egg

If you are ready to begin selling online, you may look to sites like Amazon for inspiration. After all, Amazon makes selling things online look so easy. Your business almost certainly does not need to worry about Amazon’s massive product selection or millions of daily visitors. (At least not yet.) You probably also don’t want […]. The post Best E-commerce Website Builders appeared first on The Daily Egg.

Business 359
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Narrative Economics and the Power of Stories

Tom Tunguz

If I start a salacious tweetstorm that our local bank is running out of money, that rumor will circulate quickly. Eventually, the rumor will trigger a bank run. By tomorrow, the bank will face insolvency, even though it was business as usual at the bank this morning. This is the idea behind Narrative Economics. Robert Shiller wrote Narrative Economics , in which he explores how stories impact the economy.

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6 Brutal Truths About Fundraising

SaaStr

Q: What’s the Brutal Truth About Fundraising for Startups? The brutal truths are: Everyone wants to fund the same thing. The earlier stage you are, the more different folks will come to different conclusions based on very limited data. E.g., just the team. Or just a few customers. But almost everyone is still looking for the same thing. Unicorns.

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Narrative Economics and the Power of Stories

Tom Tunguz

If I start a salacious tweetstorm that our local bank is running out of money, that rumor will circulate quickly. Eventually, the rumor will trigger a bank run. By tomorrow, the bank will face insolvency, even though it was business as usual at the bank this morning. This is the idea behind Narrative Economics. Robert Shiller wrote Narrative Economics , in which he explores how stories impact the economy.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Reading list: Know your customers

Intercom, Inc.

Our mission, as we have often discussed, is to make internet business personal – that goal underpins everything we do and build. One key aspect of forging these personal relationships is not just that customers feel they have a personal connection with a business, but that businesses can actually benefit from knowing their customers. The reason real-world businesses can thrive by having good relationships with their customers is not just down to loyalty and trust, though that is important, but a

Scale 186

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10 TED Talks to Keep You Motivated While Working Remotely

FastSpring

Some of us are really good at self-motivating. And some of us … are not. Many of us find ourselves in a new situation where we are working at home—no bosses, no coworkers, and about a million things around our house to distract us. So how are we supposed to keep ourselves on the ball? Well, sometimes the best way to be productive and get motivated is to distract yourself for a little bit.

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10 Must-Haves for an Impactful Virtual Meeting

InsightSquared

Very quickly the world has been forced to communicate virtually. We are fortunate to be in constant communication with our coworkers, customers, and prospects using video sharing and other communication platforms. However, this practice, while not completely foreign, is not the norm for many businesses. There are certain hurdles to overcome if you want to keep your business running like a well-oiled machine. .

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3 Strategies to Help Customer Success Teams in Uncertain Times

ChurnZero

This is a guest blog post by Anita Toth,Chief Churn Crusher. Customer Success teams are under enormous pressure right now trying to cope with all the fast changes brought on by the pandemic. Not only at work but in their personal lives. And they are also trying their best to serve customers who are experiencing upheaval too. Your team and your customers are feeling immense mental and emotional pressures, which means new ways of thinking and operating are needed to cope with those pressures.

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7 Great Ways to Improve Your Content with Social Media

Nimble - Sales

Social media has become an intricate element in any given person’s life. Social media is a great platform to help people connect, keep in touch, showcase their talents and even help businesses market their products nowadays. Content marketing is growing to be an integral part of social media. A study conducted by the Aberdeen Group […].

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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

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Use This Interview Scorecard Template to Win the Top Sales Talent

Sales Hacker

Can you ever be sure you’re hiring the right salesperson? When I first wrote this article, we were in a very different place, with unemployment at an all-time low and sales hiring a top priority. Man oh man, how the world has changed so quickly! Whether your company has paused hiring, topgrading, still hiring, or will be in the future, having the right people for your business and stage will ALWAYS be a priority.

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Cisco integrates SD-WAN connectivity with Google Cloud

IT World

A new, joint Cisco and Google platform integrates Cisco's SD-WAN connectivity with applications on Google Cloud

Cloud 96
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Monthly Active Users (MAU): how to calculate MAU

ProfitWell

Many people swear by monthly active users (MAU) as a metric to measure the health of your company. Others say it is just a vanity metric that is best ignored. Which of these is closer to the truth? Can any valuable data be gleaned from this KPI or should it be abandoned for more fine-grained metrics? In this post, we'll take a look at MAU as a metric and discuss the pros and cons of using it.

Churn 72
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PODCAST 106: Want to Become a CEO? Advice & Tactics for First-Time CEOs with Jim Sharpe

Sales Hacker

This week on the Sales Hacker podcast, we speak with Jim Sharpe , CEO of Aventri. Aventri provides event management technology that helps companies grow their meetings and events. Prior to assuming the role of CEO, Jim served as managing director and general manager of Gerson Lehrman Group’s largest and most profitable business unit, their financial services unit where he grew revenues to more than $200 million.

Scale 67
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People, Passion & Perfection: The Key Ingredients for an Awesome Product

Need help launching innovative software quickly? Dive into "People, Passion, and Perfection" and unlock the secrets to building excellent products in the digital age. Fast-track your journey with Tech Accelerator: Agile and Cloud-Native for flexibility & scalability AI-powered innovation for faster results Quality at every step for a flawless user experience See real impact across industries: Healthcare: Empower patients and medical professionals with intuitive solutions Education: Transform cla

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100% virtual, 100% free

ProfitWell

Today, restaurant management software company Toast rallies for restaurants. Plus, the latest with the SaaStr team: A global virtual event we think you'll want to get involved in. Listen wherever you get podcasts: Top B2B SaaS news. A Toast to better days. Our neighbors over at Toast , the leaders in cloud-based restaurant management software, launched a Rally for Restaurants initiative—a way to unite top brands across the tech and foodservice sectors in support of the dining community during th

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How subscription companies are reacting to COVID-19

Zuora

As the coronavirus (COVID-19) continues to spread, we’re seeing trends in how subscription companies are reacting and adapting for their […]. The post How subscription companies are reacting to COVID-19 appeared first on Zuora.

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Cisco integrates SD-WAN connectivity with Google Cloud

IT World

Cisco and Google deepened their relationship this week by rolling out a turnkey package that lets customers tightly mesh SD-WAN connectivity with applications running in a private data center , Google Cloud or another cloud or SaaS application. The jointly developed platform, called Cisco SD-WAN Cloud Hub with Google Cloud, combines Cisco’s SD-WAN policy-, telemetry- and security-setting capabilities with Google's software-defined backbone to ensure that application service-level agreement, secu

Cloud 59
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Questions About Returning to Work

OPEXEngine

When will a start up’s management team feel comfortable telling employees they’re safe to return to work? Is it when the government declares it safe? Or schools re-open? Or customer prospects agree to meet in person? Or when we each record a positive antibody test? How will we conduct meetings? With masks and gloves? What will be the social norms to say hello?

Travel 59
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10 Red Flags in Integrated Payment Partnerships: Moving Towards a Mutual Benefit

Navigate the complex world of integrated payment partnerships with this essential guide, a treasure trove of insights for software companies. It unveils ten critical red flags to watch out for, from the dangers of hidden fees to the constraints of restrictive contracts. This guide is crucial for identifying potential pitfalls and aligning with the right partners.

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SAP drops co-CEO, lowers revenue forecast in face of COVID-19 pandemic

IT World

SAP remained profitable in the first quarter, with the COVID-19 pandemic only beginning to hit cloud bookings and software license sales in the last two weeks of March, executives said in a call to discuss its first-quarter earnings on Tuesday. The company expects the second quarter to be rougher, with the economy gradually improving in the second half of the year, and will consider delaying or financing maintenance and subscription payments to help customers through that rough patch. [ Comparis

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Carol Meyers on How to Lead During a Crisis

OpenView Labs

COVID-19 has thrown us all for a loop—in our personal lives and in our professional lives. As companies scramble to adjust to a dispersed workforce, internal communication and team management have rocketed to the top of the priority list. Even companies that know how to manage remote teams are struggling to help employees maintain productivity while dealing with constant distractions and anxiety.

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How to Build an Email List from Scratch (A Step-By-Step Guide)

Unbounce

We want to support you as much as we can during this uncertain time. Check out the COVID-19 Small Business Care Package for a roundup of useful resources—including tech discounts, government subsidies, and marketing tips to help lessen the impact on your business. If you’ve already got your first online store or landing page promotion set up , the next step is to get it in front of an audience.

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April 21 – Customer Success Jobs

SmartKarrot

Role: Senior Customer Success Manager Location: San Francisco, CA Organization: Affirm As a Senior Customer Success Manager, you will report to the Director of Customer Success. As this role is highly client facing you should be good at executive relationship management, performance marketing acumen, and program management skills. You are responsible for managing long-term business relationships and delivering customer contact strategy to achieve merchant goals, customer satisfaction, and revenu

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Driving Growth, Customer Satisfaction, and Retention through Usage-Based Pricing

As companies strive to boost revenue, deliver customer value, and stay competitive, they are increasingly embracing the potential of usage-based pricing.