Fri.Apr 27, 2018

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Cold email teardown session from Enterprise Rising

CloseSaaS

Want to write better cold emails? Watch this cold email teardown session I conducted at Enterprise Rising in April 2018.

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How Sales/Marketing Experts are Skyrocketing their Productivity

Sales Hacker

The post How Sales/Marketing Experts are Skyrocketing their Productivity appeared first on Sales Hacker.

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Rapid response: How we fixed our on call process to avoid engineer burnout

Intercom, Inc.

Intercom’s mission is to make internet business personal. But it’s impossible to be personal when your product is broken. Uptime is critical to the success of our business, and not just because our customers are paying us, but also because we heavily dogfood our own product. If our product is down, we acutely feel our customer’s pain. Being on call out of office hours is inherently disruptive to your life.