Fri.Dec 11, 2020

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A Step-by-Step Guide to Churn Analysis

Chargebee

How to understand why your customers are leaving and what you can do about it.

Churn 105
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The Channel Maturity Scale: How Do You Measure Up?

SaaStr

Now more than ever, an independent software vendor’s (ISV’s) path to profitability depends upon the strength of their go-to-market strategy. And with nearly 70% of global revenue for ISVs currently derived from third-party channel sales , no other approach to distribution ensures the exposure and revenue of the channel. But, with up to 1 million ISVs crowding the $528 billion cloud services market by 2027 , vying for the most strategic route to meet your customers’ demand depends entirely on how

Scale 285
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Best Learning Management Systems

The Daily Egg

Schools and universities adapt to match businesses’ evolving needs and businesses continuously evolve as new educational methods emerge. It’s a non-stop back and forth that continuously evolves the way people learn, both in school and after. When you introduce our current technological revolution into the mix, you get learning management systems (LMS) that combine the […].

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The Top Sessions of SaaStr Scale: CEOs of Okta, Airtable, Safegraph, Blackline and More!!

SaaStr

SaaStrScale.com 2020 was a big hit! Thank you to the 20,000+ that attended and tuned in! We’ll dribble out the sessions on our podcast, the blog and YouTube, but for now let’s also highlight the Top 5 most upvoted session. There are so many good ones, but these should keep you busy watching for the next few days! #1: Todd McKinnon, CEO Okta: “Building a Higher Performance Organizaion” A really great, open session on what Okta got right to win: Todd is humble and candi

Scale 181
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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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24 Best Ecommerce Quotes for Digital Sellers

FastSpring

Everybody likes a good quote. Whether it’s a simple self-care reminder or a cheesy line from a movie. We love reading and sharing these small snippets with one another. But as a digital seller and online business owner, sometimes you need a quote that gives you more than warm, fuzzy feelings. You need something that makes you think about your digital business in a new way, renews your motivation, and helps you be more innovative.

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My Grandmothers’ 17 Step Checklist for Winning at Sales and Life

Sales Hacker

Both my grandmas came to America with nothing. They had to work hard for a better life. Sales works the same way. Your prospects owe you nothing. And if you want to be successful in business, you need to take massive action. In this post, I will share my ultimate checklist for winning at business (and life) — curated by life lessons I’ve learned from both of my grandmothers.

Sales 116
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Learn How This International Company Uses Nimble’s Group Messaging to Increase Engagement and Open Rates

Nimble - Sales

StateCraft is a subsidiary of State Industries, their mother company. They are an international company with about five divisions with offices in the US and Canada. We were lucky enough to have a chance to catch up with StateCraft’s VP Tara Mohajeri to talk about how StateCraft uses Nimble and its Group Messaging feature to send personalized […].

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3 CEO Arguments to Win Budget for Customer Success

ChurnZero

It’s the most wonderful time of the year. . You guessed it: y ear-end budget planning. . A time of possibility and excited (erm, dreaded) anticipation for what the new year (and budget approval process) will bring. . So, i n the spirit of giving, I offer up this rendition of a festive classic: . “ ‘Twas the night before b udget deadlines, when all thro ’ the Slack, .

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48 – Hosting Online Summits for Your SaaS to Grow Your Authority, Partnerships and Revenue, with Natalie Luneva

Natalia Luneva

. Ever thought about organizing an online summit for your SaaS? Listen to this episode where I’ll share why hosting an online summit is one of the smartest growth strategies for SaaS companies to: – increase connections with INDUSTRY LEADERS. – build profitable PARTNERSHIPS with other companies. – generate a year’s worth of CONTENT. – jump start your THOUGHT LEADERSHIP. – get invited to be a SPEAKER at other events.

Revenue 52
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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

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Best Email Autoresponder

Neil Patel

Disclosure: This content is reader-supported, which means if you click on some of our links that we may earn a commission. You know the revenue is out there and you know an email campaign can help you get it. But how do you keep a strong handle on your campaign as it plays out over weeks and months? Email autoresponders can save you a ton of time and deliver huge returns on campaign investment.

Scale 143
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Dec 11 – Customer Success Jobs

SmartKarrot

Role: Vice President of Customer Success Location: Remote, Chicago, IL, US Organization: Storm2 As a Vice President of Customer Success, you will hire, coach, and lead their customer success organization. This includes retaining talent and implementing processes designed to manage turnover effectively. Lead the organization to consistently meet and exceed its efficiency metrics and net promoter score results.

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20 Buzzword Ideas for Your PPC Campaigns

Neil Patel

The best pay-per-click (PPC) campaigns catch the eye, target relevant audiences, and motivate users to click or buy. Buzzwords are one way to reach these goals in the brief amount of time someone may spend looking at an ad. Effective PPC marketing will always come down to compelling language. No matter how many features you use or Google Ad extensions you add, the best ads will always be the ones with the most powerful ad copy.

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The LAER Model and Customer Success: All You Need to Know

SmartKarrot

If you are into customer success (CS) then you must already be knowing that the main goals of CS are to renew subscription and expand customer accounts. As a proficient technology provider, you should realize the importance of different stages in the customer journey. And if you want to make the most of the customer journey, then LAER model is something you must be aware of.

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How To Package & Price Embedded Analytics

Just by embedding analytics, app owners can charge 24% more for their product. How much value could you add? This framework from Software Pricing Partners explains how application enhancements can extend your product offerings. You’ll learn: How to take a disciplined approach to pricing The three elements of the Packaging Decision Framework Ways to structure your new embedded analytics offering Download the White Paper to learn about How To Package & Price Embedded Analytics.

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The Ongoing Challenge and Opportunity of SaaS License Spend Management

BetterCloud

Last year, we shared the story of one customer that saved $156,000 after it identified 1,300 suspended SaaS licenses. You don’t need to be a mathematician to see that it’s a big deal to find that type of cost saving opportunity. And if you’re like many IT professionals, ensuring that your organization is properly resourced (without wasting money) is always a top priority.

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Stay Top-of-Mind This Holiday Season: 7 Best Business Books to Give as Gifts to Prospects

Sales Hacker

We’re nearing the end of a year spent mostly in lockdown. And with more potential lockdowns on the horizon, the cabin fever is more real than ever. If you’re anything like me, you’ve already exhausted everything on Netflix, played too many rounds of monopoly, built puzzles, cooked new recipes, took up bread-making, reorganized all of your closets, started a new workout routine, and gave up on said workout routine.

Business 104