SaaStr
APRIL 10, 2021
Your API. If you are a B2D company, it’s your product itself, your API. But for most B2B companies, your API, your partner programs, and the like are extensions. Not your core product, but an important layer for improving customer experience. But how much effort should you put into your partner programs and external APIs — and when? Personally, I’m highly biased to as early as possible.
The Daily Egg
APRIL 10, 2021
To be productive at home, you need the right software. We’ve explored dozens of companies across a broad spectrum of credible platforms, features, and reviews. We’ve tested enough tools to determine the best remote work software for people in different fields. Hubstaff is our top pick because of its ease-of-use across a wide variety of functions […].
User Pilot
APRIL 10, 2021
Customer segmentation is a classic marketing concept for good reason. There’s a high chance that not all of your customers have the same type of business, come from the same part of the world, or even use your product in the same way. The larger your SaaS empire becomes, the more likely this is to be the case. Source: me.me. If we assume that not all customers are the same, it would be futile to give all of them the same generic product tour (oh hey Intercom!).
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