Thu.May 30, 2019

article thumbnail

Top 10 Lessons Learned in Getting to $100M ARR with Adaptive Insights (Video + Transcript)

SaaStr

Tom Bogan, CEO of Adaptive Insights, a Workday company, will review the key principles to building a successful SaaS company. From team to vision to metrics to funding and more, these principles provide the framework for high-growth, high performing SaaS companies. Want to see more content like this? Join us at SaaStr Annual 2020. Tom Bogan, CEO @ Adaptive Insights.

Scale 143
article thumbnail

How to develop a success management strategy

Chart Mogul

Who are your most valuable customers? How can you support and retain those customers in the long term? If you're asking questions like these, then it’s likely time to turn your attention to strategies tailor-made to support top-tier customers. At ChartMogul, our aim is to help our customers become category leaders. We know that transformational customer success focuses on proactive, strategic engagement.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

As Your Sales Team Scales, Focus on Your Middle

Tom Tunguz

Imagine a hypothetical startup with 10 account executives that is growing quickly. This startup has two AEs that outperform meaningfully, six that are at typical quota attainment, and two that are underperforming. Where should your sales enablement team focus their time? This is the team’s performance last year. They generated 8.6M in bookings on 10M in quota capacity (which is really good).

Scale 204
article thumbnail

Intercom on Product: How we unlock the power of feedback

Intercom, Inc.

When we ship, we of course have done our diligence with research and design, but we’re also keenly aware that there’s so much we don’t know. As a result, we’re looking to start rich dialogues with lots of different people: prospective customers who are talking to Sales, existing customers who are solving issues with Support, and customers who have left for alternative solutions or for other reasons.

article thumbnail

Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

article thumbnail

“Vendor Viability”: It’s a Risk Big Customers Know How to Take. Just Be Honest.

SaaStr

Vendor Viability … if they will stay around once you buy. This remains a large risk with start-ups. But it’s been mitigated to some extent in the minds of customers. With 100+ public Cloud companies, it’s now a bit clearer that at least after a certain point in time, SaaS vendors have a lot of stability. But vendor viability is still a real issue, of course.

More Trending

article thumbnail

The Second Edition of “Impossible to Inevitable” is Out. It’s Really Good. Get it NOW!!

SaaStr

Several years back, Aaron Ross combined some of the best SaaStr content with great new content and case studies into our book, Impossible to Inevitable. So far it has sold over 70,000 copies. But some of it did need an update. Some of the case studies need some fresh names, and we needed to add a bit more of the science and technology from the past few years in sales and marketing to the content.

article thumbnail

The rocket demo: how to effectively sell your product in 30 minutes with veteran entrepreneur and sales coach Dan Martell

Predictable Revenue

On this edition of The Predictable Revenue Podcast, co-host Collin Stewart welcomes Dan Martell, renowned coach to SaaS founders. The post The rocket demo: how to effectively sell your product in 30 minutes with veteran entrepreneur and sales coach Dan Martell appeared first on Predictable Revenue.

Sales 100
article thumbnail

10 Social Media Management Tools Small Businesses Can’t Live Without

Nimble - Sales

Did you know that the number of Facebook users already exceeds 2 billion? And that the number of users who visit Instagram monthly reaches 1 billion? A good reason to rely on social media for promoting your business, isn’t it? On the other hand, social media management is not as easy as it sounds. Especially […]. The post 10 Social Media Management Tools Small Businesses Can’t Live Without appeared first on Nimble Blog.

article thumbnail

When Your Cure Becomes A Pre-Existing Condition

Andreessen Horowitz

Novartis recently announced what is now the most expensive medicine in history: Zolgensma, a newly-approved gene therapy to treat a devastating disease called Somatic Muscular Atrophy, or SMA, will have a price tag of $2.1 million.

Pricing 72
article thumbnail

How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

article thumbnail

Embracing Sales in a Product-Led Company

OpenView Labs

Integrating sales into a product-led company isn’t always easy. And while we’ve developed our own way of doing sales at Wistia, I wasn’t always a believer. In fact, I had almost religious beliefs about sticking to a strict self-serve model. At that time, my perception of sales was very black and white. Today, it’s clear to me that there’s actually quite a bit of gray on that spectrum.

Scale 45
article thumbnail

a16z Podcast: A Mortgage for a Cure

Andreessen Horowitz

The advent of new gene and cell therapies are beginning to approach that holy grail of medicine—that of a possible cure. But they are also more expensive than any medicines ever sold before.

article thumbnail

How to Keep Institutional Knowledge from Walking Out the Door

BetterCloud

This article originally appeared on the Onix Blog. . In the words of Bob Dylan, “The times, they are a changin’.” Baby boomers, stalwarts of today’s workforce, are cleaning out their desks and starting life as retirees. Chances are, they’re taking years of institutional knowledge with them. As boomers retire, companies are unwittingly losing valuable institutional data.

article thumbnail

Weekly Walk with Declare’s Co-Founder & Managing Partner, Beth Haggerty

OpenView Labs

The post Weekly Walk with Declare’s Co-Founder & Managing Partner, Beth Haggerty appeared first on OpenView.

article thumbnail

The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

article thumbnail

Totango Wins Silver Stevie Awards for Leadership and Innovation in Customer Success Technology; Totango Named Finalist for SIIA CODiE Awards

Totango

Totango was named the winner of two Silver Stevie American Business Awards including “Most Innovative Tech Company of the Year – Up to 2,500 Employees” and “Cloud Application / Service”. The Stevie American Business Awards are the US’s premier business awards program. Created in 2002, the awards honor and generate public recognition of the achievements and positive contributions of organizations and working professionals worldwide.

article thumbnail

Subscription Finance: What is ARR?

FastSpring

We’ve all heard how effective subscriptions can be for growing companies. Perhaps one of the biggest benefits of implementing a subscription model is that it allows software companies to avoid the unpredictability of one-time sales by guaranteeing a steady stream of revenue. And according to Gartner’s 2018 report on cloud subscription and recurring billing management , more than 90% of software providers are expected to migrate to a subscription-based business model by 2022.

Finance 63
article thumbnail

The 2019 SalesTech Landscape: What’s Hot and What’s Not Today

Sales Hacker

The 2019 version of the SalesTech landscape includes several changes from my last SalesTech landscape , reflecting a vibrant industry. The influx of new entrants is not stopping. Markets across all industries are becoming more crowded. Even if the economy is doing well, it is becoming harder for sellers. This hardship, combined with the CRM transition to the cloud and the rise of digital selling, has created a mini gold rush for sales software fueled by abundant VC money.

Scale 100
article thumbnail

Subscription Finance: What is Annual Recurring Revenue?

FastSpring

We’ve all heard how effective subscriptions can be for growing companies. Perhaps one of the biggest benefits of implementing a subscription model is that it allows software companies to avoid the unpredictability of one-time sales by guaranteeing a steady stream of revenue. And according to Gartner’s 2018 report on cloud subscription and recurring billing management , more than 90% of software providers are expected to migrate to a subscription-based business model by 2022.

article thumbnail

6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.