Fri.Sep 11, 2020

Best Workflow Management Software

The Daily Egg

Are you looking for ways to simplify routine business tasks? Workflow management software is the solution. Businesses across all industries have been using workflow management tools to improve efficiencies in various departments.

My Top 10 Learnings From Ben Chestnut, CEO of Mailchimp

SaaStr

My Top 10 take-aways from talk with @benchestnut this morning: 1/ Yes, bootstrapping can take 3-4 years longer. 2/ You may not need a moat. Maybe let them go if they aren't happy. Happiness is a moat. 3/ Phase 2 might take 12 years to get to. It's OK. Talk to more customers. — Jason ?BeKind?

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Selling into Startups 101: What You Need to Know to Find a Unicorn

Sales Hacker

Imagine having the opportunity to sell into a company like Lyft in 2011. Imagine growing with them on their journey to becoming a publicly-traded company with an $11+ billion market cap. Back then, in 2011, Lyft was a small Series-A startup called Zimride with under 50 employees.

Behind the Round with SaaStr: Klue Raises $15 Million from Craft Ventures for Competitive Analysis

SaaStr

Tom Taulli. Klue , which operates an AI-based competitive analysis platform, announced a $15 million Series A investment this week. Craft Ventures led the round and there was participation from HWVP, OMERS Ventures, Rhino Ventures, and BDC Ventures.

AI 145

Facebook Causes Continue to Show Little Promise as Fundraising Tools

How Data-Driven Customer Engagement Delivers Value to Each Customer 

Totango

For any business, the question of how to meet the needs of the client is front and center. After all, as the old adage goes, “The customer is always right.”

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Business Apology Email Example: A Customer Service Template to Restore Loyalty

Groove HQ

Despite the unfortunate circumstances, your business’ apology email can salvage even the most crushing mistakes. Here’s a template that’s been proven to work. The post Business Apology Email Example: A Customer Service Template to Restore Loyalty appeared first on Groove Blog. Customer Support

The Best Payroll Services (In-Depth Review)

Neil Patel

Disclosure: This content is reader-supported, which means if you click on some of our links that we may earn a commission. What would you do with ten extra hours a month? You’d probably work on growing your business, right?

SaaSOps Stories With Ben Comfort, Program Manager at the City of Edmonton

BetterCloud

Ben Comfort is a 20-year IT veteran whose career has taken him around the world. He enjoys offering up new ideas to legacy organizations that are slow to come around to bleeding-edge technologies.

Cloud 52

Customer Success and Product: How to Align Your Customer-Centric Stars (Part 1 of 2)

ChurnZero

“The stars must have aligned.”. If this expression captures how you feel when your Customer Success and Product teams interact or fulfill a customer request without bickering or finger pointing, then please continue reading.

6 Steps to Improving Your Application’s Analytics Experience

No one designs bad dashboards and reports on purpose. So why do so many applications have terrible analytics experiences? Download this ebook for secrets to creating dashboards and reports your users will love.

Guide to E-Commerce Platforms: Pt.2 The SaaS Source Platforms

SaaS Metrics

Introduction Businesses have been transitioning from traditional on-premises software to web-based solutions at a steady pace.

Cloud 52

How to Master a Customer-Centric Approach to Your Business

Nimble - Sales

In this webinar, Nimble CEO Jon Ferrara is joined by the queen of marketing metrics Laura Patterson. Laura talks about how to refine your marketing strategy by using the concepts from her book, Fast-Track Your Business: A Customer-Centric Approach to Accelerate Market Growth.