3 Tactics to Optimize Your Customer Success Accounts
OpenView Labs
AUGUST 26, 2019
If you’re like most SaaS Customer Success Managers, chances are you have 30, 40, sometimes 50+ accounts or relationships you want to assure benefit the most from your companies partnership, inevitably resulting in renewal and expansion opportunities. More frequent than not, questions like these plague your conscious on the regular: Where does X account stand?
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