Wed.Dec 09, 2020

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Startup Business Tips Every Entrepreneur Should Know

SaaS Metrics

1. Get Advice From Those With Experience It is one thing to come up with an idea, but executing it and making it work on the market is a different challenge altogether. Yes, it is good to dream about what the business is going to be like. But you have to put the dream into action. And a solid foundation to start from includes talking with experienced entrepreneurs.

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Outbound Always Works. If You Do It Right. And You Put In The Time.

SaaStr

At @Mailchimp , US customers’ email marketing activity is up 15% since the beginning of the pandemic compared to the same time last year. Email will continue to be an effective way for entrepreneurs to connect with their audience and meet them where they are in 2021 and beyond. [link]. — Ben Chestnut (@benchestnut) November 12, 2020. These days, it can really feel like the Old Bag of Sales Tricks is starting to just not work anymore: With maybe 500x the SaaS vendors of 10 years ago, there

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Best Contract Management Software

The Daily Egg

Two businesses offer commercial lawn care services in the same city. They both work with high-dollar clients and bring in more than enough money to keep the lights on. One business consistently increases annual revenue year after year, giving them the opportunity to hire more employees, buy better equipment, and grow exponentially. The other? Their […].

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Top 25 SaaStr Tweets / Short-Bites of 2020

SaaStr

We try to use Twitter, in part, as a true micro-blogging platform to share some learnings and insights in 280 characters or less. What were the top 25 Tweets of 2020, so far? Let’s take a look: Folks join startups for many reasons. Career advancement. Speed. A great boss. A great mission. Less bureaucracy. To make money. But really, it is for a sense of purpose.

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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Top 10 Learnings from Startups to a $100M+ ARR General Manager, Linda Tong

Tom Tunguz

Recently, we welcomed Linda Tong, GM of AppDynamics to Redpoint Office Hours. This iis a summary of what we learned from that conversation. Linda’s professional journey has taken her across businesses of all sizes — from startups in hypergrowth mode to mature, multi-hundred million-dollar businesses. She started off in product marketing at Google, helping launch Google Chrome and Android.

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Top 3 SaaStr Scale Sessions to Watch On-Demand

ChurnZero

SaaStr Scale 2020 took place earlier this week online and brought together the best leaders from Sales, Marketing, Customer Success, and the top SaaS CEOs to share their secrets to $1B and beyond. There were interactive roundtables, keynote sessions, 1:1 networking and much more. No worries if you weren’t able to tune in live for the sessions, the recordings are now all available for you to watch online at your own convenience. .

Scale 98
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7 Strategies for Getting More Customer Testimonials (And What to Do With Them)

Neil Patel

Every great site has a powerful customer testimonial page. It’s formed by compelling quotes from current customers that make a product or service seem like such an obviously good idea, anyone would sign up. Great testimonials tell people that your business is not only legitimate but that it actually works. And testimonials are powerful. In fact, 92% of customers report they read online reviews before making a purchase decision.

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10 Customer Success Blogs to Bookmark and Start Reading Today

ChurnZero

Over the last few years, we’ve seen a lot of growth in the Customer Success space, which means there’s now even more content out there on the web for you to research, consume and rely on. You can see this is the case by taking a look at the Google search trends for “Customer Success” and “Customer Experience” over time. (Numbers represent search interest relative to the highest point on the chart for the given region and time period.

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Business Continuity vs. Disaster Recovery: What's the Difference?

InsightOutData

In this installment, we examine the concepts of business continuity and disaster recovery as well as the key differences between them. We will also look at how data analytics plays a role in creating effective business continuity and disaster recovery plans.

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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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Field Notes from the frontlines of cell & gene therapy; AlphaFold advances; Healthcare price transparency; Power law for profs; and more

Andreessen Horowitz

This post first appeared as an issue of the a16z Bio Newsletter. Subscribe to stay on top of the latest trends in bio and healthcare. IN THIS EDITION: . Field notes from the Cell & Gene Meeting on the [Virtual] Mesa. … The post Field Notes from the frontlines of cell & gene therapy; AlphaFold advances; Healthcare price transparency; Power law for profs; and more appeared first on Andreessen Horowitz.

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This Value-Based Billing Model Will Change Your Way of Doing Business (for the Better!)

Chargify

Customers are constantly on the lookout for the best value for their money, especially in a time of market volatility. So why not give them what they want? Here are 5 ways Events-Based Billing can supercharge the way you offer value-based billing. The post This Value-Based Billing Model Will Change Your Way of Doing Business (for the Better!) appeared first on Chargify.

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Chatting About Marketing: Slides from a PE Portfolio Company CEO Summit

Kellblog

The good people of Riverside Acceleration Capital and my old friend Jon Temple invited me to speak at their portfolio company CEO Summit and I was only too happy to oblige, particularly because Jon asked me to speak about one of my favorite topics — marketing in early- and growth-stage enterprise SaaS companies. In particular, Jon asked me to speak about: How to think about marketing.

Scale 88
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Remote Work Is Lonely. Here’s What Companies Can Do to Foster Community.

OpenView Labs

Remote work and distributed teams were fast-growing trends in the tech world well before the pandemic. But in March, many fully on-site teams found themselves suddenly forced to join the work-from-home crowd. That was nine months ago. Some organizations have transitioned to hybrid models since then, but many teams are still completely virtual. A lot of people have adapted to the “new normal,” and many love the flexibility it affords.

Scale 53
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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Business Continuity vs. Disaster Recovery: What's the Difference?

InsightOutData

In this installment, we examine the concepts of business continuity and disaster recovery as well as the key differences between them. We will also look at how data analytics plays a role in creating effective business continuity and disaster recovery plans.

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Sports Betting Websites In and Out

SaaS Metrics

There are several types of betting games available In the market for you to try your luck and have fun. Betting comes in different games, casino settings, rules. But, sports betting is the most popular because this betting type has nothing to do with new practices, modifications, or different systems. You are free to do whatever you enjoy the most. It means watching your favorite sport and betting.

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Classify Demand Series to Improve the Forecast

OPEXEngine

Each class has different demand signal patterns that can help with model selection. Companies often group their demand series according to a business or organizational structure, such as a planning hierarchy or reporting hierarchy. Although this type of grouping is easy to organize and report, it is poorly suited for modeling purposes. Instead, companies should think about demand series from the perspective of demand signals and classify them accordingly to better understand them and guide the f

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Lessons from the boardroom: Karen Peacock on leadership in a crisis

Intercom, Inc.

When we think of corporate leadership, we instantly picture CEOs and executive teams, but the role played by boards is often glossed over and underappreciated. Last week, our CEO Karen Peacock joined a panel at the Fortune Brainstorm Tech Virtual conference to discuss how boards are responding to the current moment, from the perspective not just of managing Intercom, but also from insights gleaned as a member of the board of Dropbox.

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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

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Dec 9 – Customer Success Jobs

SmartKarrot

Role: Director, Customer Success Management Location: Minneapolis, MN, US Organization: Calabrio, Inc. As a Director of Customer Success Management, you will promote a culture focused on industry excellence and superior service. Enhance and continuously improve Calabrio customer success management methodology leveraging best practices and change management.

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4 PPC Tools to Automate Your Ad Campaigns

Neil Patel

The field of ppc (pay-per-click) is constantly evolving. If you use tools that automate some of the ad campaign processes, your campaigns may become more efficient and effective. Pay-per-click automation tools allow marketers to automate some tasks by using third-party applications. These tools can save you time, improve campaign performance, and reduce wasted ad spends.

Scale 145
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Top Customer Experience Trends for 2021

SmartKarrot

Customer experience is a determining factor to stick out from the competition. In 2020, this aspect held true more than ever. The COVID-19 pandemic forced companies to cater to customer experience in a whole new aspect. Customer experience has become a top priority for businesses and more so in 2021. This is because customer experience has become the deciding factor for customers to choose whether they want to be associated or not.

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Best Inventory Management Software

Neil Patel

Disclosure: This content is reader-supported, which means if you click on some of our links that we may earn a commission. Getting the right goods to the right place, at the right time, and in the right condition is a crucial prerequisite for running a successful business. But how is it supposed to happen if you end up selling an item that wasn’t actually in stock?

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Monetizing Analytics Features

Think your customers will pay more for data visualizations in your application? Five years ago, they may have. But today, dashboards and visualizations have become table stakes. Turning analytics into a source of revenue means integrating advanced features in unique, hard-to-steal ways. Download this white paper to discover which features will differentiate your application and maximize the ROI of your analytics.