Intercom, Inc.

OCTOBER 16, 2019

The SaaS industry is constantly evolving, and for many companies in the space, that means having to evolve their business model. However, that doesn’t necessarily mean a “pivot”, but more often the evolution is a shifting business model as the company scales and the user base grows and changes. The classic example sees a company move from niche startup to mainstream scale-up, but it can also see companies hone their product-market fit by focusing on a more specialized, and yet more lucrative, us

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ProfitWell

OCTOBER 16, 2019

It’s the question on every SaaS founder’s lips: Is my churn rate too high? While it might sound like a simple question on the surface, the answer is anything but. A “good” churn rate for one company might be terrible for another. Worse, comparing average churn rates across different markets and industries will leave you mired in confusing statistics and contradicting studies.

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The Daily Egg

OCTOBER 16, 2019

You’ve reached article 4 in our A/B testing series. In case you missed the first three, here’s a recap: A Beginner’s Guide to A/B Testing with Crazy Egg A/B Testing: How and Where to Start Best Practices and Pro Tips for Using an A/B Testing Tool Now it’s time to move onto the final chapter: […]. The post How to Understand and Act On Your A/B Test Results appeared first on The Daily Egg.

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OpenView Labs

OCTOBER 16, 2019

Editor’s Note: This article was first published on LinkedIn here. . The second you hire your first employee you should know how to say goodbye when the time comes. This is not to assume you will have massive layoffs or that this needs to be some heavy 120-page plan with 500 steps. You do however need something in place to protect the company while ensuring the employee feels like they were treated with respect during the process.

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Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Innovation

SaaStr

OCTOBER 16, 2019

Why is it dangerous to accept too high of a valuation from an investor for a startup company? A lot of VC advice is a bit self-serving. There are risks with a too-high valuation — but also benefits: A high valuation has two core advantages for founders: Less dilution. Not only does this mean you own more, but it also means you can sell more later for the same amount of dilution.

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SaaStr

OCTOBER 16, 2019

Salesforce Essentials and Mission.org came by SaaStr HQ and did a pretty unique podcast interview with me. We talked a lot about exits. About selling your company, lessons learned, and what the journey of selling a company really all means. There’s a lot in here we have never talked about it, and I think they did an amazing job producing it (i.e., high quality). “Even if there is a payout — which is rare — there are parts of an acquisition no one really talks about.

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Andreessen Horowitz

OCTOBER 16, 2019

It could all be so simple, but you had to make it hard. —Lauryn Hill, “X-Factor”. Almost every company has more data about their business than ever before, but very few are smarter for it. It turns out that radically … The post Sisu appeared first on Andreessen Horowitz.

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Data Business 76

SaaStr

OCTOBER 16, 2019

There’s a bit of a dirty truth in freemium and VSB (Very Small Business) recurring revenue apps: a lot of folks pay and don’t use. And thus, in many ways, get ripped off. It’s almost core to a lot of freemium business models. But how common is this? Well, RevenueCat has the real data, at least for mobile subscriptions. They manage $100m+ of mobile SaaS and subscription data, and put together interesting information on how the new.

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Data Subscription Payment Features Mobile 107

InsightSquared

OCTOBER 16, 2019

I was thrilled when the InsightSquared team asked me to guest post on their blog. I loved presenting at Ramp 2019 , and am excited to continue sharing all of the best practices we learn from our customers here at Chorus.ai. In a previous life, I ran the training and enablement function at InsightSquared. It was there that I fell in love with sales readiness.

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Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

Payments

Chargebee

OCTOBER 16, 2019

We’re now live with our Fall 2019 Product Release. This time, we’re taking larger strides into helping you optimize your entire Revenue Operations. But not just that – with this release we’re going beyond just helping you plug the inefficiencies in your revenue cycle.

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Revenue 61

CloseSaaS

OCTOBER 16, 2019

Ready to supercharge your company’s growth? Now it’s easier than ever with powerful CRM integrations. And with the launch of the new Close Starter Plan, companies of all sizes can enjoy robust CRM and sales management features for just $35/month.

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Sales Management 52

Rakam

OCTOBER 16, 2019

Iowa State has created a data set for sales of all stores in any brand of liquor. The data set is reachable from here. The data set holds quite detailed information about each sale done in Iowa since January 1, 2012. We can use the set to examine Iowa’s drinking pattern in terms of popular liquors, popular stores and etc. In this post, I will show my work on the dataset, but the special part of this article is what I use to get and visualize the information more than what I do.

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Sales Branding Data 53

Sales Hacker

OCTOBER 16, 2019

Want happy employees, happier customers, and more revenue? The secret may surprise you… It’s as simple as a solid sales-to-service handoff. For several years, I ran account management at a marketing agency — a business model infamous for mismatched expectations and subjective quality of delivery. I’ve seen lots of good AND bad handoffs, and learned what to look for the hard way.

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Underperforming Technical Team Sales Outsourced Development Onboarding 50

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Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

Revenue

ProfitWell

OCTOBER 16, 2019

Today, we have our eyes across the pond to SaaStock Dublin. We’re also looking at data breaches: Have they become commonplace? Are we nonchalant about sufficient security? We wrap with a new member of the subscription class, and Zuora’s Tien Tzuo weighing in. Your top subscription news. Across the pond to SaaStock. We’re super-tuned in to SaaStock Dublin coverage—one of our favorite places to travel as a ProfitWell crew.

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Wireless Subscription Payment Features Entertainment 45

Sales Hacker

OCTOBER 16, 2019

The post Driving a Kick-Ass Coaching Culture: Dispelling Myths & Adopting Best Practices appeared first on Sales Hacker.

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Sales Sales Enablement 59

Zuora

OCTOBER 16, 2019

This article was first published in Le Figaro with the title “L’abonnement, le nouvel horizon des entreprises” by Bertille Bayar […]. The post Subscriptions, the new horizon of companies appeared first on Zuora.

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Subscription Payment Features 40

SaaS Metrics

OCTOBER 16, 2019

It’s no secret: the world of auto dealerships has changed forever. In fact, the entire retail world on the whole is still changing faster than ever before. It’s highly probable that you already have a strong sense of this but can’t help clinging to dealership sales strategies that have worked in the past. If this sounds like you, then read on, because there’s an answer.

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Sales Strategy Marketing 40

Advertisement

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

Payments

Point Nine Land

OCTOBER 16, 2019

P9EUtour is BREXIN?—?bringing our SaaS Meetup to London The #P9EUtour is coming to London tl;dr?—?London, we’re totally BREXIN and we’re bringing to you our SaaS Meetup on November 13th featuring keynotes from founders and leaders from companies like Truelayer, Onfido, Unbabel, Rekki, Paddle, Screencloud and more! The #P9EUTour continues Since we kicked off our #P9EUTour in January we’ve been travelling throughout Europe on a mission to bring together the #p9family with founders and startup exec

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SaaS Travel B2B Startup 40

OpenView Labs

OCTOBER 16, 2019

On this episode, Sid Sijbrandij, Co-founder & CEO of GitLab, shares their top three values and how they came to be. Find out why they’re so public about how the company operates and Sid’s perspective on why values shouldn’t be universally positive. You’ll also get a sense of what they do to ship more features every month than some competitors do in a full year. ?.

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Andreessen Horowitz

OCTOBER 16, 2019

Games have come a long way since Pong. Consisting of a single white pixel bouncing across the screen—a crude simulation of table tennis—the 1972 arcade classic was the nascent gaming industry’s first hit. Since then, games have grown from … The post State of Play: Six Trends Revolutionizing Games appeared first on Andreessen Horowitz.

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Trends Mobile 112