Mon.Jul 08, 2019

10 Essential Startup Books for SaaS Founders? & CEOs

Cobloom

When faced with a challenge, it's so easy to consult the wisdom of Q&A's and startup blogs , that we're often guilty of neglecting the humble book.

SaaS Pricing and Packaging: What to Do When Things Go Wrong (And How to Avoid Disaster)

OpenView Labs

Pricing is a crucial, pivotal element in any SaaS success story. It can be a game-changing growth lever. It can also create major controversy and unrest with customers.

Treading European waters: Breaking down SaaS Global Expansion

Chargebee

Expanding your SaaS business to international markets can be a game-changer - especially while you are eyeing Europe. Learn how to tap into the European SaaS market to grow your subscription revenue

The second edition of From Impossible to Inevitable has arrived with new chapters, new case studies, and new sales tips

Predictable Revenue

We’ve recently published an exciting update to Aaron Ross’ and Jason Lemkin’s renowned book From Impossible To Inevitable. We’ve made updates and improvements throughout the book, including adding entirely new chapters, case studies, and critical sales concepts.

Sales 196

What Is (and Isn’t) Product Management?

Speaker: Steve Johnson, VP of Products, Pragmatic Institute

Product Management is one of the most exciting - and most misunderstood - functions in technical organizations. Is it strategic or tactical? Is it a planning role or a support role? Many product professionals are unclear about what is (and isn't) product management. After all, product management spans many activities from business planning to market readiness. In this session, we’ll examine many product activities and artifacts for product strategy, planning, and growth, and introduce a simple tool that you can use in your organization to clarify the roles of product management and others. Steve Johnson explores the many roles of Product Management in this fun talk focused on why product managers should obsess on problems instead of solutions.

What are the cons of a pay-per-user SaaS pricing model?

SaaStr

The pros are that the revenue is highly predictable, and most SaaS applications are still priced this way. The cons are that it the one-size-fits-all approach to subscription pricing is a bit … dated … in SaaS. And does not always reflect the way customers use applications anymore.

7 Things You Need to Have Before Becoming Incredo Customer

Incredo

“The aim of marketing is to know and understand the customer so well the product or service fits them and sells itself.” Peter Drucker, American author, educator, and consultant. SaaS Lead Generation SaaS Marketing Strategy

More Trending

Equality in the Workplace: A Fresh Approach to Sales Performance

Sales Hacker

All sales organizations look for an edge. It’s a constant battle. More refined sales strategies and tactics. Improved incentives. Better training. Team building retreats. That’s all good. And it produces results. Otherwise, companies wouldn’t continue to invest in those approaches.

Sales cycles: An actionable guide to sales cycle management

Close.io

Companies with a defined sales process see 18% more revenue growth than companies without one. Think about that. Are you making as many sales as you want to? Bringing in all the revenue you deserve? Building enough customer relationships to ensure the long-term success of your company?

PODCAST 65. The Framework to Deliver Exceptional Customer Success w/ Kim Rose

Sales Hacker

This week on the Sales Hacker podcast, we speak with Kim Rose , VP of Customer Success at Buildium. Kim is a successful executive who spent 8 years out of the workforce. How’d she do it? She’s walking us through how to render long-term success in the workforce and add customer value in your career.

Techstars Is Making an Impact: Meet the 2019 Techstars Impact Class

TechStars

We are excited to announce the ten companies joining the Techstars Impact 2019 class! We kick off today in Austin, TX with teams joining us from around the world with operations spanning the United States, Canada, Mexico, Brazil, Ghana, and Nigeria.

AI 56

The Magic of Intent: Start Knowing The Goals of Your Users

Speaker: Terhi Hanninen, Senior Product Manager, Zalando, and Dr. Franziska Roth, Senior User Researcher, Zalando

It's important to know your users - what are their preferences, pain points, ultimate goals? With user research and usage data, you can get a great idea of how your users act. The tricky part is, very few users reliably act the same way every time they use your product. Join Terhi Hanninen, Senior Product Manager, and Dr. Franziska Roth, Senior User Researcher at Zalando, as they explain how they were able to reach a new level of user understanding - by taking their user research and segmenting their users by point-in-time intent. You'll leave with a strategy to change how your product team, and organization at large, understands your users.

Best practice for sales team performance tracking

Teamgate

Measuring and tracking the performance of sales teams is imperative for the overall well-being of any company. How do CEOs and sales leaders go about this task? One of the main talents great sales leaders possess is the ability to see and understand the overall picture clearly.

Reducing the Intercom Messenger bundle size by 65%

Inside Intercom

Businesses put the Intercom Messenger on their websites because they want real-time communication with their users. To help the Messenger load as quickly as possible on the web, we recently worked on reducing the bundle size of our Messenger.

10 Foolproof Steps to Boost Customer Retention

Nimble - Sales

Customers just don’t buy your products; they buy your services more. If you provide them with the right products along with excellent services, they will always come back for more.

The Basics of Customer Onboarding

Customer Success-Driven Growth

Onboarding is perhaps the most critical phase in the customer journey – if nothing else, it sets the tone for the relationship – and is too important to just slap together and hope it works. Please ensure you’re giving the Onboarding process – and your new customers with whom you currently have a very fragile relationship – the attention they deserve. So let’s start here.

Your 2-Part Metrics Audit for High-Value Products

Speaker: Sam McAfee, Product Development Consultant, Startup Patterns

You know what they say: what's measured improves. As product managers we're in a golden age of being able to get all sorts of metrics and run all sorts of experiments. But what are your measurements and analytics focused on? Are they really truly objective? Do they contribute to the ultimate vision of your product? And is everybody clear on that vision? Join Sam McAfee, Product Development Consultant, as he takes you through a two-part measurement audit. First, you'll learn how to make sure your measurements actually align with your product strategy. And second, you'll learn how to evaluate your culture of using measurements, so future experiments will more consistently provide high-value results.

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Nimble - Sales

SMB 52