Frontegg
NOVEMBER 12, 2020
Most great products involve vision and practicality. On the vision part, you would want to innovate with something that you came up with and you imagine it can solve many problems out there. On the practicality part, some of the features you will build in your product would center around requests from customers, or potential customers. This is what “Customer-Driven Product Development” is all about.
SaaStr
NOVEMBER 12, 2020
I held off for 6+ years and 3000+ Quora answers on writing a post on Board Meetings. Why? Because every investor in the world writes lengthy posts on How to Have a Great Board Meeting. How to Have a Great Pre-Board Meeting. How to Have a Great Board Meeting Week. Etc. etc. etc. etc. VCs, once they have been doing it a while, basically become professional Board Members, and they write a lot about that.
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Predictable Revenue
NOVEMBER 12, 2020
If you’ve ever thought about designing a brand new product to capture a brand new market - Michel Feaster has you covered! The post The Framework For Creating a Product – And a Brand-New Category appeared first on Predictable Revenue.
Tom Tunguz
NOVEMBER 12, 2020
For many years, I wrote notes on paper using the bullet journal method. It’s a method I still highly recommend. Now that my days are spent exclusively behind a computer, I’ve been searching for the right note-taking strategy. I recognize that note-taking is like pricing strategy: you never get it entirely right, so you’re always inclined to tinker.
Speaker: Timothy Chan, PhD., Head of Data Science
Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.
Intercom, Inc.
NOVEMBER 12, 2020
Welcome to S.H.O.P., our series examining the changes in retail and commerce. Over the course of four weeks, we’re exploring some of the key topics around the past, present, and future of retail, looking at the technologies and behaviors that have enabled – and transformed – shopping as we know it. This week, we’re looking at how consumers’ shopping Habits have changed.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
Navint
NOVEMBER 12, 2020
Salesforce Revenue Cloud unites multiple existing products in the Salesforce ecosystem, most notably Salesforce CPQ & Billing, to support and enable a more robust sales engine, including those that rely on subscriptions, recurring revenue or consumption-based models. Through Revenue Cloud, organizations can take a unified approach to sales, operations and finance by enabling a structured sales.
yoursales
NOVEMBER 12, 2020
Best Tools for Sales. This post is a response to the question “What are the best sales tools for inside sales?” over on Quora. In later work work we’ve gone to great lengths to list many of the sales tools out there. This post serves to share the best of the best sales tools for our sales process. Good question. Sales is so tools-driven that you may actually want a list like this.
Andreessen Horowitz
NOVEMBER 12, 2020
Type 1 Diabetes is an autoimmune disease with no cure and challenging treatment regimes. The disease is characterized by self-reactive immune cells that attack and destroy cells in the pancreas that produce insulin and are essential for regulating metabolism, called … The post Journal Club: Defeating Type 1 Diabetes appeared first on Andreessen Horowitz.
Natalia Luneva
NOVEMBER 12, 2020
Today I interview Val Geisler and we talk about the impact of customer churn on your SaaS business. Val Geisler is the founder and CEO (that’s Chief Email Officer for the rest of you nerds out there) of Fix My Churn. With an obsession for customer communication, Val spent over a decade inside companies from non-profits to 7-figure businesses to tech startups.
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Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.
Sales Hacker
NOVEMBER 12, 2020
In this session, you’ll learn a simple, repeatable process to help you stand out and quickly and effectively generate replies, build trust and rapport, and convert more leads. We’ll also explore the framework Steve used to produce an 82% response rate from CEO’s, VP’s, authors, and leaders on cold outreach. The post The Psychology of Selling Through Video appeared first on Sales Hacker.
OpenView Labs
NOVEMBER 12, 2020
When we were preparing the 2020 expansion SaaS benchmarking survey, our biggest question was: “How did COVID-19 and the economic downturn affect private SaaS companies?” In short: It made SaaS companies even stronger. This year’s report includes data from more than 1,200 respondents, including 400 respondents from 2020 alone. Respondents were primarily CEOs (38%) and CFOs (29%) at expansion stage software companies with $1 to $20MM in annual recurring revenue (57%).
Navint
NOVEMBER 12, 2020
by Steve Terry, EVP. Advisory Practice “The best customer is the one we already have.” That widely-accepted business rule holds true even in today’s digital world. But while organizations acknowledge the importance of repeat and returning customers, shifts in customer behaviors and expectations have fundamentally changed what retention and growth look like for modern businesses.The Once a static.
SaaStr
NOVEMBER 12, 2020
Best things to do when. you don't know what to do: 1/ Spend more time w/existing customers. Zoom w/5 more ea week. 2/ Hire 1 great VP. 3/ Drive down churn. You grow faster even w/o more leads. 4/ Join more sales calls. Everyone loves to talk to CEO. 5/ Focus leads on top reps. — Jason BeKind Lemkin (@jasonlk) November 11, 2020. So some of you are just crushing it now, things are great, you are Covid Beneficiaries, you already hit the plan for the quarter, well good for you.
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Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.
SmartKarrot
NOVEMBER 12, 2020
Role: Vice President of Customer Success Location: Remote, United States Organization: OODA Health As a Vice President of Customer Success, you will be responsible for delivering on customer success goals, such as renewals, through individual / direct efforts, and managing a team. Create a customer success plan, including the necessary infrastructure to manage a scaled and effective customer success organization.
SaaStr
NOVEMBER 12, 2020
We recently brought together a powerhouse panel of women in revenue to discuss when, why, and how a company should consider going upmarket. . Kelly Del Curto, Senior Director of Sales @ Lever, joined with Tammy Aguillar, Area VP, Commercial Sales @ DocuSign, Kate Earle Jensen, Head of Platform Sales @ Stripe, and Lauren Schwartz, VP of Enterprise Sales @ Fivetran share the following suggestions about how to move your sales organization into larger markets. # 1 Build.
SmartKarrot
NOVEMBER 12, 2020
Most of the businesses have multiple sources of revenue that they generate. Few of the revenues come from their core services and products and are called operational revenue. Other revenues are called non-operational revenues that come from sources like interest or dividends. But out of all the revenues, the most common and primary source of revenue is the customer revenue.
Neil Patel
NOVEMBER 12, 2020
Pay-Per-Click ( PPC ) marketing can be one of the quickest and most effective ways to drive customers to your site. But it can be hard to make money through PPC ads. It’s all too easy to make common mistakes that can wreck your campaign. Luckily for you, I’ve got plenty of tips that can help. And there’s one strategy I’ve borrowed from my business analyst friends, which I’m going to share with you today.
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If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.
Totango
NOVEMBER 12, 2020
Ongoing market volatility created by the COVID-19 pandemic has placed a greater emphasis on the revenue potential of existing customers. A decline in new business opportunities brought about by belt-tightening in the market is encouraging the use of Customer Success best practices to retain and grow opportunities with existing customers. By delivering value to customers, generating business outcomes, and creating loyalty , companies are driving growth through customer retention and expansion, de
Neil Patel
NOVEMBER 12, 2020
Let’s talk about meta tags — what they are, why they matter, and how to do them better. First things first — what made you click on this article to read it? Maybe the title caught your eye , or perhaps it was the short blurb you saw. You might have clicked simply because this article comes from a source you trust. If you found this article via a search engine, though, there’s a good chance you found and clicked this article because of meta tags.
Totango
NOVEMBER 12, 2020
Ongoing market volatility created by the COVID-19 pandemic has placed a greater emphasis on the revenue potential of existing customers. A decline in new business opportunities brought about by belt-tightening in the market is encouraging the use of Customer Success best practices to retain and grow opportunities with existing customers. By delivering value to customers, generating business outcomes, and creating loyalty , companies are driving growth through customer retention and expansion, de
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