Fri.Oct 18, 2019

Customer churn prediction models: lowering CAC, maximizing retention


Churn is a scourge on subscription businesses. When your revenue is based on recurring monthly or annual contracts, every customer who leaves puts a dent in your cash flow. High retention rates are vital for your survival.

How SaaS is Like Monty Python and 6 Other Things I Learned at SaaStock 2019

Chart Mogul

It’s not every day that you can hear a Monty Python reference at a conference like this. I have just used it to describe one of the largest and most impressive booths at SaaStock 2019 — a 2-storey giant with an observation deck and a cafeteria on top.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Churn Monster: Know-It-All Customer


Churn Monster #14: Know-It-All Customer. . Hi churn fighters! We have a new churn monster to introduce to you today – a Know-It-All customer.

Churn 52

If You Want to Hit The ’20 Plan … You Gotta Be Making the Hires Now


A few seasons back, we wrote a post on hitting how in SaaS, you have to be putting the resources in place by Q3 to hit the plan for the next year. We update this post a bit annually as we head into next year’s planning procress.

How AI Can Radically Change Your Business

AI is quickly becoming mainstream, thanks to its value-driving capabilities. Yet, even with such widespread attention, it still is one of the most misunderstood technologies out there. Here's how to make the most out of it and bring a positive change to your company.

What the Future of Sales Onboarding Looks Like (SaaS Sales)

Sales Hacker

Many sales leaders think their onboarding process stinks… . And it’s true. . According to Bridge Group, 26% of sales leaders list ramping new reps as their top concern. Yet 3 out of 5 reps will not fully ramp for seven months.

More Trending

The theatre will never die


Can AMC Theatres On Demand learn from the demise of MoviePass? Appcues and Heap join forces, plus the newest member of the subscription club has arrived. Who could it be? Your top subscription news. Online communities go subscription. We have another new member of the subscription class.

What are the pros and cons of building a single page application?

SaaS Metrics

Only an app developer can understand the science behind dealing with the client’s request. With numerous applications being released every now and then, we get to see various kinds of interfaces and the fact of how each application is different from each other is what amazes the users.