Mon.Sep 27, 2021

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Dear SaaStr: When Should You Make Your First Sales Op Hire?

SaaStr

In the “old” days, there was a rough rule that as soon as you are bringing on more than 1–2 reps a quarter, you needed to hire a director of sales ops. That at that point, at a minimum, there would be too much administrative work for your VP of Sales to handle it herself. That still is probably a good rule. Perhaps not coincidentally, it used to be all the rule as to when to bring on a full-time head of recruiting.

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Trint: bringing team members together through collaborative working

Trint

Whether you’re a member of an international team or adopting a hybrid working schedule, remote collaboration is increasingly integral to working life. Trint provides a multi-user editing feature that allows you to work collaboratively with multiple team members. This feature allows projects to be completed faster and with streamlined communication. Why collaboration is important for business Remote collaboration has never been more important to our working lives.

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Deflating Your Toughest Prospecting Objections

Predictable Revenue

Jason Bay, Chief Prospecting Officer of Blissful Prospecting explains how to disarm your prospects and get them into a state where they actually start listening to you. The post Deflating Your Toughest Prospecting Objections appeared first on Predictable Revenue.

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How to choose the best desktop-as-a-service solution

IT World

Thanks to the pandemic, working from home no longer languishes as a rare option for a few workers. It’s mainstream business practice. Just ask Google, Facebook, Netflix, or the U.S. government: They’re all either delaying office reopenings or shifting to remote or hybrid work. With this work transformation, the desktop is also changing. Decades ago, we used dumb terminals attached to mainframes for corporate work.

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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Stablecoins, Stability, and Financial Inclusion

Andreessen Horowitz

The promise of providing financial services to underserved communities around the globe is a key motivation for our work, and we’ve been concerned by a counterintuitive trend that’s taken root in Western economies over the past few decades. A growing … The post Stablecoins, Stability, and Financial Inclusion appeared first on Andreessen Horowitz.

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3 Proven Customer Retention Strategies That Drastically Increase Sales

GetUplift

This may not surprise you, but it can be almost 7 times more cost effective to retain an existing customer than acquire a new one. ( Markin Blog, 2020 ). Turns out, the probability of an existing customer making a purchase is about 60-70 percent. For new prospects, your likelihood of a sale only lies between 5-20 percent. ( Markin Blog, 2020 ). . In fact, companies lose $1.6 trillion when customers take their business elsewhere. ( Markin Blog, 2020 )).

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Salesforce Data Migration: Tips & Tricks For Success

Trujay

Making a move to a Salesforce CRM can be daunting. And while data migration is standard operating procedure these days, it’s also one full of misconceptions: What if I lose my data? How will I ensure the data stays secure? Will I have weeks of downtown for my business? These and other reasons […]. The post Salesforce Data Migration: Tips & Tricks For Success appeared first on Trujay: Migration & Integration Solutions.

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Apple puts a Map to the future on iPhone

IT World

Apple has begun rolling out its long-in-the-making augmented reality (AR) city guides, which use the camera and your iPhone’s display to show you where you are going. It also shows part of the future Apple sees for active uses of AR. Through the looking glass, we see clearly. The new AR guide is available in London, Los Angeles, New York City, and San Francisco.

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Scale-up operating model series: Creating scaling systems for an agile, high-performance culture

Chargebee

Startups are always one big family – a group of individuals really striving and working together to grow a business. But as the startup grows, how can you and your team make sure you’re using the foundational building blocks to change from a family to an elite, high-performing sports team?

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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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Survey says! What my informal survey shows about Windows

IT World

Several weeks ago, I asked readers to answer 11 questions about Windows. More than 1,000 people submitted responses, and while the results aren’t statistically valid, they do shed light on attitudes to Microsoft’s operating system What do users run? Not surprisingly, most respondents (74.75%) run some variation of Windows 10, with another 9.7% still on Windows 7.

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What Should Be Included in SaaS COGS

The SaaS CFO

What should I include in SaaS cost of goods sold (COGS)? This is a very common question from SaaS founders and finance teams. It’s also an important question and something that you need to get right. The proper coding of SaaS COGS versus operating expenses (OpEx) is important for many reasons. First, we must understand […]. The post What Should Be Included in SaaS COGS appeared first on The SaaS CFO.

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5 Trends 2021 in Technical Writing for Business

SaaS Metrics

Technical writing has always been considered a very strict industry, with rules and canons established firmly. Yet, it changes with time and absorbs new trends. Documenting various products becomes more of a marketing thing. So technical documentation tools and writing approaches evolve to keep up with the time. Freelance Rules Working remotely. Read more.

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Scale-up operating model series: Creating scaling systems for an agile, high-performance culture

Chargebee

Startups are always one big family – a group of individuals really striving and working together to grow a business. But as the startup grows, how can you and your team make sure you’re using the foundational building blocks to change from a family to an elite, high-performing sports team?

Scaling 40
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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Sep 27 – Customer Success Jobs

SmartKarrot

Role: Director of Customer Success (Nonprofit) Location: Remote, San Francisco, CA Organization: Windfall As a Director of Customer Success, you will train, develop, and mentor a team of Customer Success Managers. Own 50+ strategic accounts including large universities, health systems, and national nonprofit organizations. Proactively reach out to customers with ideas and solutions on how to leverage the product to improve their internal processes and workflows.

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Scale-up operating model series: Betty Blocks’ Chris Obdam on creating scaling systems for an agile, high-performance culture

Chargebee

Startups are always one big family – a group of individuals really striving and working together to grow a business. But as the startup grows, how can you and your team make sure you’re using the foundational building blocks to change from a family to an elite, high-performing sports team?

Scaling 40
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Product Strategist: The Roles and Responsibilities in B2B SaaS

SmartKarrot

Often, there seems to be an ambiguity between the two designations, product strategist and a product manager. Although they both need to work hand-in-hand, there still exists a thin line of difference. A product strategist is the one who looks for new opportunities, evaluates the product and performance of a company and helps in developing strategic plans that dwell and evolve in the long run.

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10 Best Practices for Drupal SEO

Neil Patel

Focusing on Drupal SEO ensures the hard work you put into your site helps you actually reach customers. Like other platforms, Drupal has specific SEO features and strategies that ensure your changes are communicated from Drupal to search engines. Whether you are using your Drupal website for e-commerce or building a content-driven brand, such as a membership site, Drupal SEO will help your customers find you as they search for answers online.

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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

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20 Success Lessons From the Top Marketing Blogs

Neil Patel

Are you hoping to take your blog to the next level? Well, there are several strategies that make the top marketing blogs in the industry successful. In this post, we’re going to dig into the finer details of these top marketing blogs. With each one, we’ll inspect a particular aspect you can emulate that makes the blog thrive. Let’s get it started! 1.