Wed.Oct 06, 2021

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Usage-Based Pricing: Behind the Scenes of New Relic’s Transformation

OpenView Labs

On August 7, 2019 New Relic – the cloud observability company – had an abysmal day, possibly the worst in the company’s history. Up until this point, New Relic had been on a relentlessly positive trajectory. After being founded in 2008, the company attracted a substantial amount of funding before going public in December 2014 – a rapid clip from startup to IPO.

Pricing 81
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5 Easy Steps to Register a Business Name

The Daily Egg

Your business name is a core part of your brand identity and significantly impacts its perceived value. It defines what your brand. The post 5 Easy Steps to Register a Business Name appeared first on The Daily Egg.

Business 290
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Podcasts: why your business needs one

Trint

The growing popularity of podcasts over the last ten years has thrust them into the mainstream. What began as a niche that only a handful of people listened to now has a global audience of over 485 million people, an audience that has seen a 30% growth since 2019 due to the COVID-19 pandemic. Astute businesses have noticed this trend, and we see more marketing teams produce their own podcasts.

Business 130
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The Complete Guide to Payroll Tax

The Daily Egg

Payroll taxes are a blanket term that includes all taxes paid on employees’ wages—from Federal Insurance Contribution Act (FICA) to self-employment taxes. The post The Complete Guide to Payroll Tax appeared first on The Daily Egg.

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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Celebrating Hispanic Heritage Month and the first anniversary of Inter-Amigos

Intercom, Inc.

When we started Inter-Amigos, Intercom’s employee resource group (ERG) for Latinx collegaues, this time last year, we had one common goal: create a space to explore our shared cultural background while elevating our voices across Intercom. “Why didn’t we call it Latino/a/x Heritage Month?” was one of the questions asked as we finalized the details of our Hispanic Heritage Month 2021 celebrations.

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What the iPhone 13 says about Apple’s 2021 MacBook Pro

IT World

Apple frustrated most of us with mealy-mouthed comparisons and opaque speed benchmarks when it unveiled the iPhone 13 and its A15 Bionic chip. It seems the company could have made big claims, and the fact it didn’t may be a Mac story. A spark in the dark. Think back to the announcement and you may recall Apple chose not to give us solid comparison data against the A14 Bionic chip, instead offering comparisons against a previous model of the device.

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The 7 Best Strategies for D2C Brands

Neil Patel

D2C companies, by definition, take out the middleman and sell their products “direct to consumers.”. In many ways, this seems like an obvious choice. You sell your product straight to them and cut out any fees required with wholesale and other sales platforms. Plus, you don’t have to charge markup fees to cover those additional costs, so you can keep the prices low for your customers.

Branding 116
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What’s new in Office 2021?

IT World

Two weeks after releasing Office LTSC 2021 , the new non-subscription version of its office suite for enterprises, Microsoft has released Office 2021 for consumers, students, and small businesses. The enterprise and consumer Office 2021 versions have a similar set of new features. Before we get into those new features, though, let’s look at how Microsoft has differentiated its subscription and non-subscription versions of Office.

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Hubspot free CRM limitations: 6 facts you should know

CloseSaaS

What limitations of Hubspot's free CRM should you be aware of? This 2021 guide will help you find out why it might be a good (or bad) CRM choice for you.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Using HubSpot + Chargebee to Scale Customer Support and Billing Operations

Chargebee

How Yardly and Web Shop Manager used the HubSpot + Chargebee integration to scale their support and billing operations.

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6 Steps to Build a Perfect SaaS Financial Model

SmartKarrot

With tough times like COVID, the world is slowly grappling with uncertainty. On that note, it becomes more than necessary to gear up and come prepared to navigate uncertainty and build a perfect SaaS financial model that does not throw you off guard. If you are a founding CFO or a CEO, this post has been specifically designed for you. If you are planning to upgrade your SaaS financial model to an operational tool that helps you make more informed decisions, you must know the requisite steps to b

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Redpoint Office Hours with Claire Hughes Johnson, former COO at Stripe

Tom Tunguz

Stripe is the most valuable private company in the US. The company started out life as /dev/payments helmed by two brothers from Ireland. Today, Stripe is synonymous with payments and tallies more than 15 products. From fraud to reporting, company incorporation to carbon removal, Stripe has redefined itself again and again. This level of success requires masterful leadership.

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How to Get Snapchat Friends (When Nobody Knows You)

Neil Patel

Snapchat is an invaluable tool for growing just about any business or personal brand. To use it well, you need to get more Snapchat friends. While Instagram is awesome for showcasing products and edited “best versions,” Snapchat kills it at being completely natural. It doesn’t hurt that 293 million people are active on that platform every single day.

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How to Build an Experimentation Culture for Data-Driven Product Development

Speaker: Margaret-Ann Seger, Head of Product, Statsig

Experimentation is often seen as an aspirational practice, especially at smaller, fast-moving companies who are strapped for time and resources. So, how can you get your team making decisions in a more data-driven way while continuing to remain lean and maintaining ship velocity? In this webinar, Margaret-Ann Seger, Head of Product at Statsig, will teach you how to build an experimentation culture from the ground-up, graduating from just getting started with data-driven development to operating

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Oct 06 – Customer Success Jobs

SmartKarrot

Role: VP of Customer Success Location: San Francisco Bay Area, US Organization: Three Pillars Recruiting As a VP of Customer Success, you will build, develop, lead, and continuously improve the Customer Success methodology and framework on a global basis. Manage, mentor, and support a team of Customer Success professionals, including but not limited to hiring, onboarding, enabling, career development, performance management, and reward/incentive structure.