When Customers Give Notice: Handling the Cancellation Conversation
ChurnZero
FEBRUARY 12, 2021
This is a guest blog post by Stephanie Neale , CEO of Blind Zebra. As customer success professionals, days are filled with conversations, meetings and tasks that revolve around helping our clients get maximum value from our product or solution. We train users, uncover the business problems we can impact and help clients achieve the outcomes most important to them.
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