Tue.Oct 05, 2021

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10 Learnings From The 2021 SaaStr Annual

SaaStr

So that’s a wrap on SaaStr Annual 2021, #007. THANK YOU to everyone that made it out!! While there are always bumps, I’d give it a 10/10, for first time since #001 in 2015. A few learnings: pic.twitter.com/FMQLYN4Ivk. — Jason BeKind Lemkin (@jasonlk) September 30, 2021. Thank you so much to the 6,200 folks that came to San Mateo / SF Bay Area for the 7th SaaStr Annual!

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6 Easy Steps to File Articles of Organization

The Daily Egg

Filing articles of organization isn’t a glamorous job – but it is a big step in launching a business and forming an. The post 6 Easy Steps to File Articles of Organization appeared first on The Daily Egg.

Business 282
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Why a Great Rep Can Close 9x More Than a Poor Rep, and Even 2.5x More Than a Good Rep

SaaStr

As it turns out, all of these are within your control [link]. — Robby Allen (@_RobbyAllen) February 23, 2021. We’ve talked a lot on SaaStr about great sales professionals, on driving up Revenue Per Lead, on not capping sales comp systems, and on why you need to manage out your worst reps (because leads are precious). What we haven’t done yet is put it all together in a simple, quantitative spreadsheet.

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5 Easy Steps to Start an LLC in Michigan

The Daily Egg

If you’re looking to start an LLC in Michigan, this article will answer all your questions and break down the LLC formation. The post 5 Easy Steps to Start an LLC in Michigan appeared first on The Daily Egg.

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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World Teacher's Day: how Trint can enhance education

Trint

Your school days, love them or hate them, there was always one stand-out teacher whose passion and integrity stays with you for life. World Teachers’ Day, held annually on 5th October, celebrates the work that teachers, the world over, do for their students and communities. Introduced in 1994 by UNESCO, Teachers' Day opens up a conversation between experienced and aspiring educators to share knowledge, tools and experience.

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More Trending

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Windows 11 in-depth review: Windows 10 gets a nip and tuck

IT World

More than six years after Microsoft launched Windows 10, Windows 11 is finally here. It’s been one of the longest waits between operating system versions in Microsoft history. Has it been worth the wait? More important, when (and if) you’re offered the upgrade through Windows Update, should you take the leap? I’ve put the operating system through its paces (with an eye to business use).

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The Music Industry Is Built on Artists, but Shuns Creators

Andreessen Horowitz

On the surface, the gaming and music industries share many similarities: both have an enormous impact on popular culture, drive billions of dollars in consumer spending each year, and rank #1 and #2, respectively, when Gen Z consumers are asked how they prefer to spend their free time. Having spent the past 20 years in. Read More. The post The Music Industry Is Built on Artists, but Shuns Creators appeared first on Future.

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Apple's Siri needs to become a 'bicycle for the mind'

IT World

It’s time for a Siri redesign. I’m not talking about new search domains or new voices, but a fundamental revision of what the Apple voice assistant does and who it is for. What could be. Apple users need their products to do things. Designers, architects, entrepreneurs, videographers, statisticians, doctors, students, all kinds of creatives and knowledge workers, these people use their devices to get things done.

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Investing in Manifold

Andreessen Horowitz

The early web and the early age of web3 both have similar limitations : people’s interactions were “read-only” in nature, leading founders to create skeuomorphic copies of older technologies. But after a new technology gains significant adoption and mindshare, users … The post Investing in Manifold appeared first on Andreessen Horowitz.

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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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Top 10 Customer Success Takeaways from SaaStr Annual 2021

ChurnZero

Last week we had the much anticipated opportunity to sponsor, attend, and speak at the in-person 2021 SaaStr Annual conference. SaaStr Annual is always a time to look forward to as it’s a chance to join our peers in SaaS, to learn from the best in the business, to avoid big mistakes, to strengthen ties, to do better – so we can all achieve the impossible.

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Our Proposals to the Senate Banking Committee

Andreessen Horowitz

We are at the threshold of the third generation of the internet: web3. Given the pace of innovation in this space, it has been challenging for many policymakers to keep up. That’s why we were so heartened by the Senate … The post Our Proposals to the Senate Banking Committee appeared first on Andreessen Horowitz.

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How to Create a Sustainable Competitive Advantage (Without Fighting Dirty)

Chargify

The companies who win are the ones who create a sustainable competitive advantage. If you want to win, model the industry leaders. The post How to Create a Sustainable Competitive Advantage (Without Fighting Dirty) appeared first on Chargify.

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Microsoft lets Windows 11 loose on the world

IT World

Microsoft on Monday began releasing Windows 11 as one market after another rolled into Oct. 5, the day it had set as the launch date for the operating system upgrade. Personal computers running Windows 10 that meet Microsoft's stricter-than-usual hardware requirements were immediately eligible for the free Windows 11 download. New devices with Windows 11 factory installed also went on sale. [ Related: Windows 11 in-depth review: Windows 10 gets a nip and tuck ].

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Looking at the Relationship Between Customer Experience and CRM

Trujay

Image Source: Pixabay If you’re taking the time to focus on improving customer relationships and their experiences with your brand, give yourself a round of applause. You may not know where to start, but you’re here because you know, at the very least, you need to make some adjustments to get your customer relationships, and […]. The post Looking at the Relationship Between Customer Experience and CRM appeared first on Trujay: Migration & Integration Solutions.

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Investing in Thyme Care

Andreessen Horowitz

“ You beat cancer by how you live , why you live , and the manner in which you live. So live, live, fight like hell, and when you get too tired to fight, then lay down, rest, and. … The post Investing in Thyme Care appeared first on Andreessen Horowitz.

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PODCAST 181: Facing Adversity with a Growth Mindset

Sales Hacker

In this episode of the Sales Hacker Podcast, we have Keegan Riley , CRO at Sysdig , a cybersecurity startup, and philanthropist on the St. Jude Chicago Advisory Council. Join us for a raw and personal conversation on leadership, adversity, grit, and a growth mindset. powered by Sounder. Subscribe to the Sales Hacker Podcast. Apple. Spotify. Google. Stitcher.

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Why return to the office if you’re just Zooming all day anyway?

IT World

Many business owners insist that their workers will return to the office soon. Think again. Mega-commercial real estate broker Cushman & Wakefield admits, “ No one is expecting workers to come into the office to primarily answer emails —that and any other heads-down tasks can be done anywhere.” This is not happening, Cushman & Wakefield argues, just because COVID-19 forced businesses to embrace working from home.

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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

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GitLab’s Hila Qu on What B2B Companies Can Learn About Growth from B2C

OpenView Labs

Every business wants growth, but how growth is defined and achieved can be very different depending on the kind of business you’re talking about. Even just comparing the differences between how growth works for B2C versus B2B at a very high level, it’s easy to see that there are differences at each stage of the customer journey. . Despite these differences, there’s a lot B2B and B2C can learn from each other when it comes to growth. .

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Revisit Your Closing Strategy to Finish the Year Out Strong

Sales Hacker

In this webinar, JB Sales’ Morgan J Ingram and Proposify’s Conor Cox, will share tips and data-driven tactics for closing more deals in Q4 and ending the year strong. The post Revisit Your Closing Strategy to Finish the Year Out Strong appeared first on Sales Hacker.

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A Guide For VP Of Customer Success (CS) To Achieve 125% ARR!

CustomerSuccessBox

Yes, you heard that right! Also, you must have heard this multiple times as well. As a Customer Success leader or VP or Head of CS, you must be intrigued by the number. In SaaS businesses, ARR/MRR is the lifeline for their existence. What would you do if you can’t maintain and improve your ARR? Your brand’s very existence is threatened. Achieving a 125% increase in ARR (Annual Recurring Revenue) is not an easy task.

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Shoot Your Shot: A Guide to Effective Cold Outreach

Sparktoro

“What response rate do you get with cold outreach?” In a recent SparkToro Office Hours, someone asked me this question. It’s at least 80%. Earlier this year, I had a 100% response rate with a batch of messages. My approach? I invest serious time qualifying my lead list and researching my audience before I send messages.

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Monetizing Analytics Features

Think your customers will pay more for data visualizations in your application? Five years ago, they may have. But today, dashboards and visualizations have become table stakes. Turning analytics into a source of revenue means integrating advanced features in unique, hard-to-steal ways. Download this white paper to discover which features will differentiate your application and maximize the ROI of your analytics.

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Website Teardown: How to Make Your Traffic Do More For You

Sales Hacker

Join marketing and demand gen leaders from Drift and Refine Labs to learn how to build a better marketing machine. The post Website Teardown: How to Make Your Traffic Do More For You appeared first on Sales Hacker.

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Lean into Learning with Sara Robba

30 Day Leadership

In this episode of The B2B Leadership Podcast , best-selling author and leadership coach Nils Vinje speaks with Skilljar's VP of Customer Success, Sara Robba. Podcast Highlights: 0:31 - Sara's current company role - Sara breaks down the Customer Success role, what the customer journey consists of, and how she was able to step into a leadership role. 7:33 - Introduction to a new leadership position - Most new managers can relate to the experience of realizing that something doesn't operate the wa

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SaaS Is Spurring the Next Cycle of Software Superperformance

OPEXEngine

The shift to cloud-based subscription models is creating even more value in a thriving sector. Over the past decade, software has created tremendous value for investors and businesses, thanks largely to its transformative effect on the economy , its role in developing new cloud-based business models, and its ability to increase efficiency in operations.

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Lean into Learning with Sara Robba

30 Day Leadership

In this episode of The B2B Leadership Podcast , best-selling author and leadership coach Nils Vinje speaks with Skilljar's VP of Customer Success, Sara Robba. Podcast Highlights: 0:31 - Sara's current company role - Sara breaks down the Customer Success role, what the customer journey consists of, and how she was able to step into a leadership role. 7:33 - Introduction to a new leadership position - Most new managers can relate to the experience of realizing that something doesn't operate the wa

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10 Red Flags in Integrated Payment Partnerships: Moving Towards a Mutual Benefit

Navigate the complex world of integrated payment partnerships with this essential guide, a treasure trove of insights for software companies. It unveils ten critical red flags to watch out for, from the dangers of hidden fees to the constraints of restrictive contracts. This guide is crucial for identifying potential pitfalls and aligning with the right partners.

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Product Update: New Android App

Groove HQ

We’re excited to announce the launch of our new Android app! ?? The new Groove Android app was built from the ground up to empower your team to provide awesome customer support on-the-go. We embraced platform-specific guidelines to make sure it feels right at home between your other Android apps. At the same time, the […]. The post Product Update: New Android App appeared first on Groove Blog.

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11 ways to overcome sales call reluctance & build iron confidence

CloseSaaS

Not only noobs suffer from sales call reluctance: even seasoned reps can get anxious before the next dial. Overcome your fear of dialing up prospects today.

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Oct 05 – Customer Success Jobs

SmartKarrot

Role: Vice President of Customer Success Location: Remote, United States Organization: Firstup As a Vice President of Customer Success, you will create a vision and strategic plan for leading Customer Success teams by delivering a scalable best-in-class customer journey for the 500+ global customers that maximizes revenue and retention. Define the various stages of the customer journey and lead the Customer Success teams to ensure the customers achieve the best experience possible within each st